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Customer Relations Manager

Chapter House
Keldgate Beverley Yorkshire

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Keldgate Beverley Yorkshire

Full time

We have an exciting new role for a Customer Relations Manager based at Chapter House in Beverley.  As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Parker Meadows through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

Achieve targets for resident occupancy and average weekly fee.
Promote the care home and drive enquiries through events, sponsorships, and PR.
Communicate accurate information to prospective clients about our facilities, services, and prices.
Monitor competitor landscape and identify market opportunities.
Collaborate with the Home Manager and Head of Departments.
Complete all required reports accurately and on time.
Available for evening and weekend meetings and events as required.

What We're Looking For:

Consultative sales approach
Self-motivated, flexible, and enthusiastic.
Collaborative, sharing ideas and information.
Highly organised, managing multiple priorities.
Customer service oriented.

Why Join Care UK?

Dynamic, growing organisation dedicated to outstanding care.
Supportive, inclusive team environment.
Competitive salary and commission structure alongside a comprehensive benefits package.
Make a meaningful impact on residents’ lives.

                                                                                                                  

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.

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At a glance

Location

Chapter House Care Home
Keldgate
Beverley
Yorkshire
HU17 8HU

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Pay
Up to Competitive
Shifts
Care Home Based
Contract
Permanent
Reference
SYS-14987

Why work at our care home Chapter House

Providing the highest standard of care for residents will be at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team will work in a warm, friendly care home with a family atmosphere. We will provide high-quality care for older people with fantastic facilities for residents.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Care UK.

Why work at our care home Chapter House
Why work at our care home Chapter House
Why work at our care home Chapter House

Working in Care UK's support centre

An operations support role at Care UK

As a leading care home provider, Care UK has big plans to continue developing our business, and to do that we need passionate professionals driving our success. As part of our operations support team, you'll play a key role in supporting our care homes to deliver the highest standard of care, making a real difference to people's lives.

If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

An operations support role at Care UK
An operations support role at Care UK
An operations support role at Care UK

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I have over 25 years’ experience working in health and social care. In that time, I’ve gained invaluable knowledge within neurological, palliative and rehabilitation care.

As a home manager, there is a lot to think about, particularly from an admin point of view. Whilst managing budgets is important, I like to focus on Chapter House being a safe, caring and responsive environment. To ensure that happens, you need to be compassionate, open and transparent.

On a day-to-day basis, I feel extremely proud to be able to make a positive difference to residents’ lives. Seeing them and their families happy is very rewarding. It’s also fulfilling to be able to support colleagues achieve their own professional goals.

I like to spend my free time gardening and travelling.

Robert Hall Home Manager