Business Intelligence Manager

Connaught House, Colchester, Essex

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Essex

Are you looking for a new challenge and ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 160 care homes across the United Kingdom. We are seeking a dynamic Business Intelligence Manager to join our vibrant and dedicated team.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: Leads the company Business Intelligence function, developing and implementing data strategies and reporting solutions that support decision-making across the organisation.

Key Responsibilities:

Design and implement the data infrastructure to support Business Intelligence activities
Design, develop, and maintain dashboards and reports that provide actionable insights into financial performance, occupancy trends, workforce efficiency, and resident care outcomes.
Work closely with senior leadership, operational teams, finance, and IT to understand data needs and translate them into Business Intelligence solutions.
Track and analyse KPIs related to occupancy rates, staffing levels, cost efficiency, and resident satisfaction to support business decisions.
Educate and upskill teams on Business Intelligence tools and best practices to encourage a data-driven culture across the organisation.
Manage suppliers and providers in the development of solutions and resolution of issues and faults.

What We're Looking For:

Educated to degree level
Proven experience in a Business Intelligence data analytics, or data management role, preferably within healthcare, social care, or a similar regulated industry
Extensive experience working with Microsoft SQL databases and data warehouses
Experience in financial and operational analytics

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

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At a glance

Location

Connaught House
Colchester
Essex
CO4 9QB

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Salary

Competitive Salary

Contract

Permanent

Reference

SYS-15162

A care career at Care UK

Develop a fulfilling career as part of a caring and supportive team at Care UK. If you're passionate about helping others, we'll offer you a rewarding job with excellent training opportunities so you can continue to develop your skills.

Whether you’re new to care or are already a committed carer looking to take the next step in your career, at Care UK you can find a fulfilling career as part of a close-knit, friendly team.

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Dementia Hero Awards 2021 finalist - Professional Excellence

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

National Care Awards 2021 winner - Care Home of the Year

Care Home Professional Power List 2021

Social Care Top Leaders Awards 2021 finalist

LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Caring UK Awards 2021 winner

Health Investor Award 2022 winner - Residential Care Provider of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Care Home Awards 2022 winner - Outstanding Larger Care Provider

NACC Awards 2022 winner - Care Establishment of the Year

Nursing Times Workforce Awards 2022 finalist

Care Home Professional Power List 2022

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

LaingBuisson Award 2022 finalist - Large Residential Care

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

RoSPA Awards 2023 winner - Silver Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 winner - Nursing in Social Care

NACC Awards 2023 finalist - Catering Manager of the Year

Social Care Top 30 Award 2023 finalist

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

National Care Awards 2023 finalist - Care Home Group

Caring UK Awards 2023 winner - Care Group of the Year

Engage Awards 2023 finalists

Women Achieving Greatness in Social Care 2023 finalist

Health Investor Awards 2024 finalist - Care provider of the year

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Public Sector Catering Awards 2024 winner - Care Catering Award

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Inhouse Recruitment Awards 2024 finalist - Use of Tech

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

The National Care Awards 2024 winner - Care Home Group (Large)

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

LaingBussion Awards 2024 finalist - Care Home Group of the Year

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

Love Laundry Awards 2024 finalist - Care Home Group

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Caring UK Awards 2024 finalist - Employer of the Year

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Public Sector Catering Awards 2025 winner - Care Catering Award

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Business Intelligence Manager

Essex

At a glance

A care career at Care UK