Receptionist

Receptionist

6 month contract

Full time - Colchester based with Parking 

Are you a dynamic and organised Receptionist ready to take the lead in shaping the future of care? Care UK is an awarding winning private care company with over 200 care homes across the United Kingdom. We are seeking an enthusiastic Receptionist to join our friendly Reception Team at our Head Office.

At Care UK, we are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of care homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The Role:

The Reception Team is a crucial part of the Shared Services Department.
Their primary role is to operate the Care UK switchboard, whilst always ensuring to deliver a professional, friendly service. The Receptionist must be able to multi-task and work in a fast-paced environment, whilst remembering that they are the 1st impression of Care UK. As Connaught House is Care UK’s only central office, it is a base for remote colleagues and Exec members to hold meetings.

Care UK prides itself on its three core values: Caring, Passionate and Teamwork. It is the responsibility of the Receptionist to ensure these values are always portrayed to all visitors and colleagues.

Key Responsibilities:

• Providing a warm and friendly welcome to all colleagues, visitors and remote workers to Connaught House.
• Ensuring that a level of professionalism is maintained at all times; including adhering to confidentiality rules and dress code
• Managing all inbound and outbound post, liaising with couriers and contractors and ensuring that all post and parcels are collected and distributed within a timely manner.
• Handling all inbound calls via the switchboard, which will be inclusive of calls from 3rd parties, relatives, career enquiries and sales calls. They must log all calls and emails to satisfy reporting requirements.

What We're Looking For:

• Care UK is a regulated business, subject to external governance, and involves actively ensuring awareness of (including training compliance) and applying all related and current legislation – personally, to the Home and wider company.
• Take reasonable measures to protect the care of the health and safety and wellbeing of yourself and others at work – in accordance with current legislation and best practice
• Comply with the requirements of the Data Protection Act (and other regulations and processes) to ensure confidentiality of information – in accordance with current legislation and best practice
• Understand and implement safeguarding in accordance with current legislation and best practice
• Be familiar with and comply with relevant Care UK policies and processes

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us fulfil yours.  If you're ready to take your career to the next level and be a part of something extraordinary, we want to hear from you!