Receptionist

Cavell Court
Norwich, Suffolk

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Norwich, Suffolk

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role

Provide a warm welcome to visitors in a friendly, efficient, and professional manner
Greet others with a courteous telephone manner and reply promptly to email enquiries
Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
Provide excellent customer service to visitors and colleagues
Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

Wagestream- access your wages at any-time
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Health and Wellbeing support
Career progression

About You

A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

140 Dragonfly Lane
Cringleford
Norwich
Norfolk
NR4 7SW

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Pay

Up to £13.07

Shifts

Days

Contract

Permanent

Reference

SYS-11733

Why work at Cavell Court

At Care UK's Cavell Court in Cringleford, Norwich, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a modern, purpose-built care home with a family atmosphere. We provide residential and dementia care with fantastic facilities for residents, including a cafe, cinema, hair salon and gardens.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Cavell Court.

A career at Care UK

Working at Care UK in a home support role

With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you.

New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Working at Care UK in a home support role

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I qualified as a nurse in Portugal in 2010 and have also completed a level five NVQ in health and social care.

My very first job in the UK was with Care UK but after five years I decided to look for other opportunities. I have chosen to return to Care UK because it is the best organisation I have worked for. As well as its values and commitment to high quality care, there is fantastic support for colleagues.

Providing care is about being passionate and committed. As home manager, I believe it’s important to listen to and support residents, relatives and colleagues in the home on a day-to-day basis. My favourite way to do that is to speak to residents, making sure ask for feedback and seeing what we can do to continuously improve.

We all work hard to make a positive difference in people’s lives. A big part of that is ensuring the safety and wellbeing of residents, which means making sure we follow procedures and plans carefully.

I want Cavell Court to be a happy home, and I am proud of the culture we work to here. Positive comments from residents, relatives and colleagues make me feel very proud.

Outside of work, I love to spend time with my family. I also enjoy time in the garden and DIY at home.

Pedro Campos Home Manager

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