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73 Wergs Road, Wolverhampton
The Concierge ensures the overall concierge service is covered to the highest of standards. They play a key customer facing role, both as regards meeting and greeting visitors and operating the switchboard, taking messages and handling requests.
About you
Computer skills essential
Possess effective written and verbal communication skills
Must be able to work flexible hours as needed
Must be able to handle multiple priorities
Experience handling telephones and/or in a customer service position
Good organisational skills
Ability to make responsible choices and decisions
Ability to react calmly in emergency situations and be considerate
What we will give you
As a Concierge at Care UK, you can look forward to:
73 Wergs Road Tettenhall Wolverhampton West Midlands WV6 9BN
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Pay
Up to competitive
Shifts
Days and Nights
Contract
Bank
Reference
SYS-12853
Why work at Foxland Grange
At Care UK's Foxland Grange in Tettenhall, West Midlands, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.
Our team works in a luxury home with a family atmosphere. We provide residential, dementia and nursing care with fantastic facilities for residents, including beautiful landscaped gardens and grand interiors.
We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Foxland Grange.
A career at Care UK
Working at Care UK in a home support role
With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you.
New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives.
Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.
Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.
At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.
As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.
Trusted to care
A closely-knit team of managers, carers, nurses and support colleagues – and each of us is
dedicated
to your loved one’s care, health and wellbeing.
I am a qualified nurse and also have a degree in mental health nursing. I have also completed an accredited leadership course with the Royal College of Nursing.
I have been with Care UK since 2023, and it’s an organisation with a strong ethos and values that are completely focused on delivering high-quality care.
As a home manager, excellent leadership is vital. The key is understanding each resident and each team member, and maintaining open, honest communication with everyone who comes to Hartwood. Working in care takes real commitment, and a leadership position needs a high level of focus and attention to detail, while still being warm and approachable. My door is always open to everyone.
I also believe in leading by example, so I always try to model excellent practice. It is important to fulfil the responsibility and trust placed in me, and I want to ensure every resident has a positive experience here.
I love to see people enjoy themselves. Socialising is so important to a person’s well-being. It’s wonderful to see the bistro filled with relatives and children visiting their loved ones. Life for many people starts again in a care home, and I have seen so many residents over the years find a fresh purpose, make friends and enjoy new hobbies. Being a home manager is a privilege and deeply rewarding. I honestly don’t see this as just a job; it’s a large part of my life, and my workplace is like a second home.
Outside of work, my son and I love going on wildlife walks in the woods. I also enjoy anything that involves animals. I have a large extended family too, so we socialise a lot, which I always look forward to.
