Receptionist

Paisley Court
Liverpool, Merseyside

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Liverpool, Merseyside

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role

Provide a warm welcome to visitors in a friendly, efficient, and professional manner
Greet others with a courteous telephone manner and reply promptly to email enquiries
Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
Provide excellent customer service to visitors and colleagues
Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

Wagestream- access your wages at any-time
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Health and Wellbeing support
Career progression

About You

A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

38 Gemini Drive
Dovecot
Liverpool
Merseyside
L14 9LT

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Pay

Up to £12.21

Shifts

Days

Contract

Permanent

Reference

SYS-14547

Why work at Paisley Court

At Care UK's Paisley Court in Liverpool, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a modern, purpose-built care home with a friendly atmosphere. We provide nursing care to older people who are living with Alzheimer's and other forms of dementia with fantastic facilities for residents, including a wonderful hair salon and enclosed sensory garden.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Paisley Court.

A career at Care UK

Working at Care UK in a home support role

With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you.

New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Working at Care UK in a home support role

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

Residents are at the forefront of everything we do here at Paisley Court. We consider it a huge privilege to care for them and are proud their families trust us to do this.

I am a registered nurse and have worked my way up from carer to home manager which has been a big career highlight for me. I chose to work for Care UK because I am particularly interested in caring for residents with Alzheimer's and other forms of dementia.

In all care roles, you need to have empathy and patience. Even more so when you support those living with dementia. I find having a good sense of humour helps immensely too.

For me, I think the best part of every day is knowing that residents and colleagues are happy here. Paisley Court is a wonderful home with a great family atmosphere where we support each other in a caring and nurturing way.

In my spare time, I like to walk, swim and spend time with my family.

Christina Owens Home Manager

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Dementia Hero Awards 2021 finalist - Professional Excellence

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

National Care Awards 2021 winner - Care Home of the Year

Care Home Professional Power List 2021

Social Care Top Leaders Awards 2021 finalist

LaingBuisson Award 2021 winner - Property Developer of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Caring UK Awards 2021 winner

Health Investor Award 2022 winner - Residential Care Provider of the Year

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Care Home Awards 2022 winner - Outstanding Larger Care Provider

NACC Awards 2022 winner - Care Establishment of the Year

Nursing Times Workforce Awards 2022 finalist

Care Home Professional Power List 2022

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

LaingBuisson Award 2022 finalist - Large Residential Care

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

RoSPA Awards 2023 winner - Silver Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 winner - Nursing in Social Care

NACC Awards 2023 finalist - Catering Manager of the Year

Social Care Top 30 Award 2023 finalist

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

National Care Awards 2023 finalist - Care Home Group

Caring UK Awards 2023 winner - Care Group of the Year

Engage Awards 2023 finalists

Women Achieving Greatness in Social Care 2023 finalist

Health Investor Awards 2024 finalist - Care provider of the year

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Public Sector Catering Awards 2024 winner - Care Catering Award

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Inhouse Recruitment Awards 2024 winner - Use of Technology

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

The National Care Awards 2024 winner - Care Home Group (Large)

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

LaingBussion Awards 2024 finalist - Care Home Group of the Year

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

Love Laundry Awards 2024 finalist - Care Home Group

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Caring UK Awards 2024 finalist - Employer of the Year

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Public Sector Catering Awards 2025 winner - Care Catering Award

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Care Home Awards 2025 finalist - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award

Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)

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Receptionist

Liverpool, Merseyside

At a glance

Why work at Paisley Court

A career at Care UK

Working at Care UK in a home support role

Trusted to care

Are you happy to accept 'Functional' cookies?

Receptionist

Liverpool, Merseyside

At a glance

Why work at Paisley Court

A career at Care UK

Working at Care UK in a home support role

Rewards and benefits

Learning and development

Diversity and inclusion

Our People Promise

Trusted to care