Customer Sales Manager

Beverley Parklands
Beverley

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Beverley

We have an exciting new role for a Customer Sales Manager based at Beverley Parklands care home in Beverley. As an experienced sales and business development professional who thrives on meeting revenue targets you will relish the opportunity to help shape the future of care.

Care UK is an awarding winning private care company with over 150 care homes across the United Kingdom. We are committed to providing exceptional care to our residents and our values of Caring, Passionate and Teamwork are at the heart of all we do. Our success is built on the strength of our people and with a vast network of homes and a diverse range of support functions, we're on a mission to find exceptional talent to join us on our journey.

The role: The role of Customer Sales Manager is to drive sales and support the care home to achieve its sales targets, with a primary focus on self-funded customers. The Customer Sales Manager will work flexibly to meet business needs, and this will entail working some evenings and weekends to provide an exceptional customer experience for each sales enquiry.

Key Responsibilities:

Achieve set targets for resident occupancy, associated self-pay mix and average weekly fee.
Promote the care home via strong community relationships and drive enquiries through events, sponsorship, and PR.
Effectively communicate accurate information to prospective clients regarding the facilities, care expertise, service, and prices.
Understand and monitor the competitor landscape to ensure the homes maintain their competitive advantage and identify gaps in the local market.
Identify potential business and marketing opportunities within the local catchment area.
Work closely with the Home Manager and Head of Departments
Ensure all daily, weekly, and monthly required reports are completed accurately and on time.

What We're Looking For:

Self-motivated, flexible, and enthusiastic
Works collaboratively with others always sharing ideas and information.
Highly organised, ability to keep track and progress multiple priorities at any one time.
A customer service mindset

Why Join Care UK?

Be part of a dynamic and growing organisation dedicated to providing outstanding care.
Collaborate with a diverse and talented team in a supportive and inclusive environment.
Enjoy a competitive salary and comprehensive benefits package.
Make a meaningful impact on the lives of residents and contribute to the success of our care homes.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us fulfil yours. If you're ready to take your recruitment career to the next level and be a part of something extraordinary, we want to hear from you!

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At a glance

Location

Beverley Parklands
Beverley
Yorkshire
HU17 0RA

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Pay

Up to £40,000

Shifts

Care Home Based

Contract

Permanent

Reference

SYS-15653

Why work at Beverley Parklands

Beverley Parklands is a luxury care home in Beverley. Providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home with a warm, family atmosphere. We provide, person-centered, residential, dementia and respite care. Designed with residents in mind, there are many modern facilities including a café, two bars, hair and beauty salon and bowling green.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Beverley Parklands.

Working in Care UK's support centre

An operations support role at Care UK

As a leading care home provider, Care UK has big plans to continue developing our business, and to do that we need passionate professionals driving our success. As part of our operations support team, you'll play a key role in supporting our care homes to deliver the highest standard of care, making a real difference to people's lives.

If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I have worked in the healthcare sector for 20 years, six of those in management roles. Along the way, I’ve achieved my Level 3 in Health and Social Care, my Care Practitioner Award, and a diploma in accounting. I’m currently completing my Level 5 Leader in Adult Care qualification. Before becoming Home Manager, I worked as a Care Practitioner and Deputy Manager, experiences that gave me a strong foundation for the role I hold today.

I joined Care UK through a transfer from another home, and after researching the organisation, I was excited to continue my career here. Care UK’s focus on high standards of care for residents and colleagues matches my own values. To do this role well, I believe you must be approachable, dependable, empathetic, and adaptable, with excellent communication skills.

The highlight of my day is always time spent with residents, listening to their life stories and favourite memories. Supporting them to achieve their goals is especially rewarding. I’m proud to lead the team here at Beverley Parklands, where we work together to create a true sense of family and belonging.

Outside of work, I enjoy spending time with my young daughter and reading.

Samantha Atkin Home Manager

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