Abney Court
Cheadle
We have an exciting new role for a Customer Relations Manager based at our Abney Court care home in Cheadle As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Abney Court through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.
Key Responsibilities:
Achieve targets for resident occupancy and average weekly fee.
Promote the care home and drive enquiries through events, sponsorships, and PR.
Communicate accurate information to prospective clients about our facilities, services, and prices.
Monitor competitor landscape and identify market opportunities.
Collaborate with the Home Manager and Head of Departments.
Complete all required reports accurately and on time.
Available for evening and weekend meetings and events as required.
What We're Looking For:
Consultative sales approach
Self-motivated, flexible, and enthusiastic.
Collaborative, sharing ideas and information.
Highly organised, managing multiple priorities.
Customer service oriented.
Why Join Care UK?
Dynamic, growing organisation dedicated to outstanding care.
Supportive, inclusive team environment.
Competitive salary and commission structure alongside a comprehensive benefits package.
Make a meaningful impact on residents’ lives.
We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!
About Us:
Care UK is an award-winning private care company with over 150 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.
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Abney Hall Park
Manchester Road
Cheadle
Cheshire
SK8 2PD
At Care UK's Abney Court in Cheadle, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.
Our team works in a purpose-built care home set within the beautiful grounds of Abney Hall Park. We provide residential, dementia and short-term care with fantastic facilities for residents, including a cinema, cafe and hair salon, as well as beautiful landscaped gardens.
We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Abney Court.
As a leading care home provider, Care UK has big plans to continue developing our business, and to do that we need passionate professionals driving our success. As part of our operations support team, you'll play a key role in supporting our care homes to deliver the highest standard of care, making a real difference to people's lives.
If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.
Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.
Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.
At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.
As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.
A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.
I began my career in care as a Care Assistant and with support and encouragement from my managers, I’ve worked my way up to Team Leader, then Discharge Coordinator, then Deputy Manager and now Home Manager. I’m preparing to do my Level 5 qualification to further build on my skills.
I joined Care UK because of its strong reputation and the support and opportunities it offers for progression.
To do this role well, you need strong communication skills, the ability to see the bigger picture, and a calm, solution-focused mindset. The most important part of my role is overseeing all aspects of care and making sure every resident receives the highest standard of support.
A career highlight for me has been achieving my current position. The most rewarding part of my role is that I get to make a real difference to the lives of Abney Court residents every.
Outside of work, I enjoy listening to music and spending time with my family and friends.
Julie McDowell Home Manager