Orchard Manor
Windlesham
Care Home Based
Full time
We have an exciting new role for a Customer Relations Manager based at Orchard Manor Care Home in Windlesham. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Orchard Manor through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.
Key Responsibilities:
● Achieve targets for resident occupancy and average weekly fee.
● Promote the care home and drive enquiries through events, sponsorships, and PR.
● Communicate accurate information to prospective clients about our facilities, services, and prices.
● Monitor competitor landscape and identify market opportunities.
● Collaborate with the Home Manager and Head of Departments.
● Complete all required reports accurately and on time.
● Available for evening and weekend meetings and events as required.
What We're Looking For:
● Consultative sales approach
● Self-motivated, flexible, and enthusiastic.
● Collaborative, sharing ideas and information.
● Highly organised, managing multiple priorities.
● Customer service oriented.
Why Join Care UK?
● Dynamic, growing organisation dedicated to outstanding care.
● Supportive, inclusive team environment.
● Competitive salary and commission structure alongside a comprehensive benefits package.
● Make a meaningful impact on residents’ lives.
We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!
About Us:
Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.
Apply now Send to a friend
Chertsey Road
Windlesham
Surrey
GU20 6HZ
Develop a fulfilling career as part of a caring and supportive team at Care UK. If you're passionate about helping others, we'll offer you a rewarding job with excellent training opportunities so you can continue to develop your skills.
Whether you’re new to care or are already a committed carer looking to take the next step in your career, at Care UK you can find a fulfilling career as part of a close-knit, friendly team.
As a leading care home provider, Care UK has big plans to continue developing our business, and to do that we need passionate professionals driving our success. As part of our operations support team, you'll play a key role in supporting our care homes to deliver the highest standard of care, making a real difference to people's lives.
If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.
Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.
Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.
At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.
As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.
A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.
Winner of the ‘Care Home Registered Manager’ award at the Great British Care Awards 2025 London regional finals, I boast over 18 years of experience in care, 10+ of those as a registered manager, and brings a wealth of expertise to her role. I am proud to note that my previous home was rated Outstanding by the Care Quality Commission, a testament to her dedication to the field. I firmly believe that life doesn't stop at a certain age or when someone moves into a care home. We are committed to enhancing the quality of life for their residents. We are passionate about delivering personalised and dignified care, ensuring that it is resident-led.
Jamila Faerber Home Manager