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Customer Relations Manager

Weavers Court
Yeadon

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Yeadon

Care Home Based

Full time

We have an exciting new role for a Customer Relations Manager based at Weavers Court Care Home in Yeadon. As an experienced sales and business development professional who thrives on meeting & exceeding revenue targets, you will promote Weavers Court through community relationships, events, and PR, ensuring a high level of customer service for each enquiry.

Key Responsibilities:

● Achieve targets for resident occupancy and average weekly fee.
● Promote the care home and drive enquiries through events, sponsorships, and PR.
● Communicate accurate information to prospective clients about our facilities, services, and prices.
● Monitor competitor landscape and identify market opportunities.
● Collaborate with the Home Manager and Head of Departments.
● Complete all required reports accurately and on time.
● Available for evening and weekend meetings and events as required.

What We're Looking For:

● Consultative sales approach
● Self-motivated, flexible, and enthusiastic.
● Collaborative, sharing ideas and information.
● Highly organised, managing multiple priorities.
● Customer service oriented.

Why Join Care UK?

● Dynamic, growing organisation dedicated to outstanding care.
● Supportive, inclusive team environment.
● Competitive salary and commission structure alongside a comprehensive benefits package.
● Make a meaningful impact on residents’ lives.

                                                                                                                  

We are committed to recruiting diverse, talented people who share our passion for helping others. If you're ready for the next step in your career, we want to hear from you!

About Us:

Care UK is an award-winning private care company with over 165 care homes across the UK. We are committed to exceptional care for our residents, with our values of Caring, Passionate, and Teamwork at the core of all we do. Join us and help shape the future of care.

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At a glance

Location

Naylor Avenue
Rawdon
Yeadon
West Yorkshire
LS19 7FG

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Pay
Up to £40000
Shifts
Contract
Permanent
Reference
SYS-17036

A care career at Care UK

Develop a fulfilling career as part of a caring and supportive team at Care UK. If you're passionate about helping others, we'll offer you a rewarding job with excellent training opportunities so you can continue to develop your skills.

Whether you’re new to care or are already a committed carer looking to take the next step in your career, at Care UK you can find a fulfilling career as part of a close-knit, friendly team.

 

A care career at Care UK
A care career at Care UK
A care career at Care UK

Working in Care UK's support centre

An operations support role at Care UK

As a leading care home provider, Care UK has big plans to continue developing our business, and to do that we need passionate professionals driving our success. As part of our operations support team, you'll play a key role in supporting our care homes to deliver the highest standard of care, making a real difference to people's lives.

If you share our vision for delivering high-quality care to older people, and want to join our friendly team, there’s a rewarding career for you at Care UK. We’ll support you with quality training and the chance to gain recognised qualifications.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

An operations support role at Care UK
An operations support role at Care UK
An operations support role at Care UK

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I have a wealth of care home experience, from large purpose-built assets to smaller converted operations. I have both commissioned homes and managed turn-around situations. I have an up front, open-door policy and am passionate about the delivery of outstanding quality care.

Sarah Kunica Home Manager