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Receptionist/Administrator

Asterbury Place
Ipswich, Suffolk

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Ipswich, Suffolk

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role

  • Provide a warm welcome to visitors in a friendly, efficient, and professional manner
  • Greet others with a courteous telephone manner and reply promptly to email enquiries
  • Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
  • Provide excellent customer service to visitors and colleagues
  • Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

  • Wagestream- access your wages at any-time   
  • Career development, training and access to our approved apprenticeship scheme
  • Hundreds of online and in-store discounts
  • Annual purchase holiday scheme
  • Health and Wellbeing support
  • Career progression

About You

  • A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

76 Aster Road
Ipswich
Suffolk
IP2 0NR

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Pay
Up to £11.44
Shifts
Part time
Contract
Permanent
Reference
SYS-7861

Why work at Asterbury Place

At Care UK's Asterbury Place in Ipswich, Suffolk, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home with a family atmosphere. We provide residential care, nursing care, and short-term respite care, as well as dementia care, with fantastic facilities for residents, including our own hair salon, café, comfortable lounges and a cinema, and a garden with sensory plants and various seating areas.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Asterbury Place.

Why work at Asterbury Place
Why work at Asterbury Place
Why work at Asterbury Place

A career at Care UK

Working at Care UK in a home support role

With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you. 

New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives. 

 

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Working at Care UK in a home support role
Working at Care UK in a home support role
Working at Care UK in a home support role

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

Prior to joining Asterbury Place, I managed three care homes and worked as an operations manager of a hospice for two years. Before that, I spent nearly 15 years in the NHS, including in cancer and palliative care and cancer service improvement. I’ve undertaken a variety of training and development throughout my career within the NHS, and I also qualified as a Coach and NLP Practitioner in 2018 and am registered with the National Council of Psychotherapists.

I’m a values-driven person, and I was keen to join Care UK because its core values of caring, passionate and teamwork align with my own. In this role, you need to be dynamic, approachable and personable. As Home Manager, I’m there for everyone: residents, relatives and colleagues. It fills me with pride to lead a diverse team who strive to always do their best. My favourite part of each day is my drive home, when I spend time thinking about which resident, relative or colleague’s life I made a difference to that day.

Outside of work, I’m a keen gardener and walker. I like nothing more than walking down to the river wall with not a car in sight to watch the birds, wildlife and boats.

Victoria Barber Home Manager