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Host

The Potteries
Poole, Dorset

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Poole, Dorset

Fulfilling lives is at the heart of everything we do.  To be part of this award-winning care provider join Care UK as a Host.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who share the same values: caring, passionate and teamwork. You’ll have a strong desire to help people and put residents at the heart of everything you do.

The role

  • Enhancing the dining experience of our residents
  • Encouraging social interaction between residents
  • Providing great customer service.
  • Ensure the dining room is set up prior to all mealtimes
  • Monitor appropriate checklists in support of dining area cleanliness
  • Asist in keeping the Bistro area replenished
  • Assist with special events held within the home

Some of our benefits by joining the Care UK family

  • Wagestream- access your wages at any-time  
  • Bank Holiday Pay Enhancements
  • Career development, training, and access to our approved apprenticeship scheme
  • Hundreds of online and in-store discounts
  • Annual purchase holiday scheme
  • Wellbeing support

About you

  • Level 2 in Food Hygiene (or willingness to undertake the qualification within 12 weeks)
  • Experience in catering services (waiting/serving) is beneficial, but not essential
  • Excellent organisational skills
  • Effective written and verbal communication skills
  • Good judgment, problem solving and decision-making skills
  • Ability to work flexible hours to meet the business needs
  • Effective time keeping and time management

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

187 York Road
Broadstone
Poole
Dorset
BH18 8ES

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Pay
Up to £11.44
Shifts
Days
Contract
Permanent
Reference
SYS-14928

Why work at The Potteries

At Care UK's The Potteries in Poole, Dorset, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home with a family atmosphere. We provide permanent residential, nursing and dementia care to short term respite care with fantastic facilities for residents, including a coffee shop, cinema, hair and beauty salon – and even our very own pub, The Lockdown Arms!

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at The Potteries.

Why work at The Potteries
Why work at The Potteries
Why work at The Potteries

A catering role at Care UK

A catering career at Care UK

Join our team and you'll have the chance to get creative in the kitchen while cooking up nutritious, well-balanced meals that have a direct impact on residents’ health and wellbeing.  

Many catering colleagues join us from restaurants or hotels where they’re used to working long hours late into the night. In a care home, you’ll work more sociable hours, and you’ll also have the opportunity to build relationships by getting to know residents and their tastes and preferences. This is a role where you can really make a difference. 

Looking to progress in your career? Our Chef Academy is designed to support individuals in our hospitality teams to become the future kitchen chefs and leaders within Care UK.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

A catering career at Care UK
A catering career at Care UK
A catering career at Care UK

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I started off as a Bank Carer and have worked my way up, so I have first-hand experience and am always there to support my staff where needed.

I worked for a local Nursing Agency where I carried out a wide variety of care including hospitals, maternity hospital and care homes.

One of the biggest challenges during my time at the Potteries has been transferring 42 residents from Mitchell House (when it closed down) to The Potteries ensuring that they were all settled and reassuring the relatives at such a sensitive time. This was a huge task but with the right support and team work it proved to be a success and all of our residents have settled in well.

Feedback from relatives when Mitchell House closed down, in a meeting it was announced that I had been appointed as The Residential Unit Manager for The Potteries, all the relatives cheered and clapped, a lot of them commented on how they felt a lot more comforted knowing that I was going to be there to oversee the transfer. Personalised care is at the heart of what we do, and I strive to ensure that all our residents continue living active and independent lives in a warm, safe and comfortable environment involving family and friends as much as possible.

I am a very caring, compassionate person and have always enjoyed helping people. I believe that you have to be a good listener, approachable, firm and friendly to work in the care industry.

I am married with two children so family is extremely important to me, and in my spare time I enjoy days out with the family and going to the gym. 

Zita Turner Home Manager