The Potteries

Trusted to care in Broadstone, Poole, Dorset

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The Potteries

Welcome to The Potteries

Our lovely, purpose-built care home is in the suburb of Broadstone, just a few miles from the centre of the seaside town of Poole in Dorset. Here we deliver a full range of care services for older people, from permanent residential and nursing care to short term respite care. Our experienced team also provides nursing care, dementia care and compassionate end of life care.

When your loved one joins us, we work with them and you to learn all about their life history, likes and dislikes. We then put together care and lifestyle plans that are tailored to their individual needs and interests.

Our coffee shop is the hub of the home, where tea, coffee and cake are always flowing. There’s a cinema with regular showings of residents’ favourite films, plus a hair and beauty salon providing pamper sessions.

At a glance

Location

187 York Road
Broadstone - Poole
Dorset
BH18 8ES

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CQC Rating

Good

Availability

Open to new residents

Contract

Contract summary

Dementia Café

Join us at our monthly dementia café where we offer support and practical advice to carers, families and people living with dementia.

Find out more

Making wills & LPA’s – an online event

The Potteries is pleased to welcome retirement and Later life specialist from Coles Miller Solicitors who will be here to provide you with useful and practical information about Wills and LPA’s

Find out more

Have a look around our home

At The Potteries there are plenty of shared spaces and luxury facilities for loved ones to enjoy.

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Life at our home

At The Potteries, our lifestyle team organises different daily activities, from bingo and gardening to armchair exercise and singalongs. We spend time with residents individually, supporting them to continue with hobbies, or even to try something new.

Cafe
Garden
Activities room
Hair and beauty salon
Cinema room
Pub/ bar
Library
Shop
Music room
Reminiscence room
Namaste room
Church Services
Multi-faith room

Introducing The Potteries

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Care at our home

All the care we provide is person-centred. That means that your loved one is at the centre of all aspects of their care. They make decisions and plan how they want their care, and their everyday life at The Potteries, to be.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Chiropody
Pharmacy service
District nursing team
Occupational therapy
Community support services
Movement therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Potteries will provide your loved one with care that is completely tailored to their individual needs and wishes.

Personalised care is at the heart of what we do, and I strive to ensure that all our residents continue living active and independent lives in a warm, safe and comfortable environment involving family and friends as much as possible.

Zita TurnerHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at The Potteries care home.

No mossing around here! Poole manufacturer transforms care home garden

A local care home welcomed green fingered team members from Yunex Traffic to revamp its garden.

Care UK shortlisted for two prestigious national awards

Following a 10-year transformation project, Care UK has been shortlisted for two prestigious national awards – LaingBuisson Residential Care Provider of the...

Poole care home celebrates 100 years of the Royal British Legion poppy

A care home in Poole celebrated the 100th birthday of The Royal British Legion poppy with a very special event.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Potteries care home.

My sister and I have just returned from our first visit to see Mum. I just wanted to say how lovely her room is and how the staff have been really helpful. Mum seems really well considering her great age and even she said ‘I like this room’. Thank you for all your help in this, it’s a great weight off our minds seeing Mum settled.

Daughter of a resident, May 2021

To all the wonderful staff at The Potteries care home. Thank you! Mabel never missed an opportunity to tell us how fortunate she was to live in such pleasant and incredibly clean surroundings. Quite an achievement for a lady who could spot a tiny ant scuttling down in the grass! I know where I want to live if I should require a care home! Well done team!

Relative of a resident, May 2021

To all the staff in the Dolphin Suite. Thank you all so much for all the care and understanding you gave to my very dear friend John Wilson. You all do a wonderful job. Thank you also for allowing me to talk each day to John.

Friend of resident, April 2021

To all the staff at The Potteries, thank you so much for all the love and care you gave my Aunt. It meant a lot to us knowing how well you looked after her, particularly during this difficult year. Thank you.

Family of resident, April 2021

Dear Zita and your fabulous team. Please accept the following for you and your staff as a small token of our extreme gratitude and thanks for all that you did for our dear mum. We will always be thankful for your kindness, care and consideration in looking after her. With our love and very best wishes to everyone at The Potteries.

Family of resident, April 2021

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

LaingBuisson Award Finalist 2021 - Residential Care Provider of the Year

LaingBuisson Award Finalist 2021 - Property Developer of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards - Catering Manager of the Year winner 2021

Social Care Top Leaders awards finalist 2021

Care Home Professional Power List 2021

National Care Awards Finalists 2021 - Care Home Group and Care Leadership

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards Finalist 2021

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Best Larger Care Home Group Gold Winner 2020

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist - Care Provider of the Year 2019

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Staying hydrated in later life

Dehydration is a common problem in later life, however, all of us need at least 6-8 glasses of water a day to support our bodies to say healthy.

What are Care UK care homes really like?

We take the popular myths about care homes and compare them to what life is really like in a Care UK care home.

Top 10 tips for eating as we age

Supporting someone to have a positive mealtime experience can significantly affect a person’s enjoyment of food.

Our response to COVID

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach

Download directions to our home

Directions to The Potteries

FAQs

Our brand new, purpose-built care home in Poole offers high standards of nursing, residential, respite and specialist dementia care for older people.

The CQC overall rating for The Potteries is Good.

The Potteries has a review score of 9.7 out of 10 on carehome.co.uk, based on customer reviews in the last 2 years.

Yes, you can find more Care UK homes in these locations:

Nursing homes Dorset

Nursing homes Poole

The Potteries

The Potteries

Welcome to The Potteries

At a glance

Dementia Café

Making wills & LPA’s – an online event

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

No mossing around here! Poole manufacturer transforms care home garden

Care UK shortlisted for two prestigious national awards

Poole care home celebrates 100 years of the Royal British Legion poppy

What others have to say

Your next steps

Help and advice

Staying hydrated in later life

What are Care UK care homes really like?

Top 10 tips for eating as we age

Our response to COVID

Download directions to our home

FAQs

What types of care does The Potteries offer?

What is the The Potteries’ CQC rating?

What is the review score for The Potteries?

Are there any other Care UK nursing homes in Dorset?