Head Housekeeper

The Willows
Middlesbrough, Cleveland

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Middlesbrough, Cleveland

Do you share our values of Caring, Passionate and Teamwork? Join Care UK, a multi award winning care provider, as a Head Housekeeper.

The Role

Leading the team in their role and required duties
Maintain a high standard of cleaning and hygiene within the home
Supervision of your team and actively encourage their development
Understand residents needs and ensure these are being met
Ensure the laundry of residents clothing is to the highest standard
Attend resident/relative meetings
Rota and Budget Management

Some of our benefits by joining the Care UK family

Wagestream- access your wages at any-time
Bank Holiday Pay Enhancements
Career development, training, and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Wellbeing support

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

Woodside Resource Centre
Cavendish Road
Middlesbrough
Cleveland
TS4 3EB

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Pay

Up to

Shifts

Days

Contract

Permanent

Reference

SYS-15988

Why work at The Willows

At Care UK's The Willows in Middlesbrough, Cleveland, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home with a family atmosphere. We provide nursing, residential, respite and day care for older people who are living with dementia, with fantastic facilities for residents, including a hair and beauty salon, attractive courtyards and a sensory garden.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at The Willows.

A housekeeping role at Care UK

Working at Care UK in a home support role

With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you.

New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Working at Care UK in a home support role

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

The most important part of my role is to ensure residents are safe and living their very best lives every day at The Willows. I love walking around the home and seeing residents smile, laugh and sing.

I feel incredibly proud of the team here, they are fantastic at looking after everybody and really have a positive impact on residents lives. We have a good rapport with families, and they know that they can go home after a visit, knowing that their loved ones are in good hands.

As with most jobs, you need to have good time management skills, be flexible and respectful of others. It helps to be patient and have a good sense of humour too.

Before joining The Willows, I was a peripatetic manager looking after homes without a permanent manager. I have level two, three, four and five NVQs in Health and Social care, and a certificate in management.

A big career highlight for me was being part of the team that won Region of the Year in 2023 and the Sales and Marketing Award in the same year.

In my free time, I love going out and about in our caravan, walking the dog and spending time with my family. When I get the chance I visit my son and two grandsons in Australia.

Julie Gregory Home Manager

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