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The Willows

Trusted to care in Middlesbrough, Cleveland


The Willows

Welcome to The Willows

Our modern, purpose-built care home is set in a quiet residential area of Middlesbrough, Cleveland and is also known locally as Woodside Resource Centre. We offer nursing, residential, respite and day care for older people who are living with dementia. We also provide sensitive end of life care.

The Willows is a purpose-designed single storey care home. Each of our large, comfortable bedrooms has en-suite facilities, stylish furniture, a 24-hour nurse call system and telephone and television connections. To support our residents who are living with dementia, the home has a special circular route with no locked doors or confusing dead ends which allows residents to explore freely, and everywhere is also wheelchair-accessible.

Outside, our attractive courtyards have colourful hanging baskets and plenty of sitting areas for residents to enjoy. Our sensory garden has edible plants chosen for their fragrant smells and different textures. It’s a garden that can be enjoyed by all residents, including those with failing vision.

We are pleased to have been listed as one of the best from over 1,500 care homes in the North East in the Top 20 Awards 2022.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance


Woodside Resource Centre
Cavendish Road

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CQC Rating
Open to new residents

Life at our home

At The Willows we get to know each person we care for well so we can personalise the care they receive to their needs. We encourage residents to stay active and independent, enjoying interests and outings that are meaningful to them. We organise a range of activities including music sessions, coffee mornings, armchair fitness, baking, therapy pet visits and gardening.  

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  • Garden
  • Hair and beauty salon
Life at our home
Life at our home
Life at our home

Care at our home

Our team provides a full range of care for people who are living with some form of dementia. Our team receives the latest training so that we know we're giving residents the best care possible. 

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Care at 
The Willows

Types of care offered

  • Residential care
  • Dementia care
  • Nursing care
  • Nursing dementia care
  • Respite care
  • End of life care

Healthcare services

  • Chiropody
  • Pharmacy service
  • Optician
  • Dentist

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at The Willows will provide your loved one with care that is completely tailored to their individual needs and wishes.


As a home manager, I think it’s important to be passionate about the residents in your home. That way you’ll always ensure that they receive the best care. I aim to be a role model for the team as well. If they see you rolling up your sleeves and helping, they’re likely to go the extra mile too. 

Julie GregoryHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Willows care home.

I feel they handled lock down well. They took it seriously and handled in an excellent way.

Relative of a resident, April 2021

The thing that's been the best is that my dad is still is receiving the same care as he always has been. They have made a real effort to keep in touch with all relatives and keeping lives as normal as can be which is really important.

Relative of a resident, April 2021

I have been in homes professionally and personally and this has the nicest atmosphere. You walk in and it’s a nice place. Every member of staff has a smile on their face. It’s the staff that make that home, really good attitude.

Relative of a resident, April 2021

Absolutely happy with the place. Staff are friendly and work hard. Really happy with every element.

Relative of a resident, April 2021

They look after my mam very well. They also make sure we can visit. When I visit my mam, they are always smiling and happy and none of the residents seem distressed. It is a nice atmosphere.

Relative of a resident, April 2021

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

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Stay up-to-date with what's happening at the home on our Facebook page

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Our approach to living with Coronavirus


Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

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Our approach to living with Coronavirus


The Willows offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden and hair and beauty salon.

The CQC overall rating for The Willows is "Good".

The Willows offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Middlesbrough, Cleveland.

Yes, you can find more Care UK homes in these locations:

Care homes in Cleveland

Care homes in Middlesbrough