What is The Willows’s CQC rating?

The CQC overall rating for The Willows is "Good".

The Willows

Q: What is The Willows’s CQC rating?

The CQC overall rating for The Willows is &quot;Good&quot;.

Trusted to care in Middlesbrough, Cleveland

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The Willows

Welcome to The Willows

Our modern, purpose-built care home is set in a quiet residential area of Middlesbrough, Cleveland and is also known locally as Woodside Resource Centre. We offer nursing, residential, respite and day care for older people who are living with dementia. We also provide sensitive end of life care.

The Willows is a purpose-designed single storey care home. Each of our large, comfortable bedrooms has en-suite facilities, stylish furniture, a 24-hour nurse call system and telephone and television connections. To support our residents who are living with dementia, the home has a special circular route with no locked doors or confusing dead ends which allows residents to explore freely, and everywhere is also wheelchair-accessible.

Outside, our attractive courtyards have colourful hanging baskets and plenty of sitting areas for residents to enjoy. Our sensory garden has edible plants chosen for their fragrant smells and different textures. It’s a garden that can be enjoyed by all residents, including those with failing vision.

We are pleased to have been listed as one of the best from over 1,500 care homes in the North East in the Top 20 carehome.co.uk Awards 2022.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Woodside Resource Centre
Cavendish Road
Middlesbrough
Cleveland
TS4 3EB

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

At The Willows we get to know each person we care for well so we can personalise the care they receive to their needs. We encourage residents to stay active and independent, enjoying interests and outings that are meaningful to them. We organise a range of activities including music sessions, coffee mornings, armchair fitness, baking, therapy pet visits and gardening.

Garden
Hair and beauty salon

Care at our home

Our team provides a full range of care for people who are living with some form of dementia. Our team receives the latest training so that we know we're giving residents the best care possible.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Chiropody
Pharmacy service
Optician
Dentist

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Willows will provide your loved one with care that is completely tailored to their individual needs and wishes.

As a home manager, I think it’s important to be passionate about the residents in your home. That way you’ll always ensure that they receive the best care. I aim to be a role model for the team as well. If they see you rolling up your sleeves and helping, they’re likely to go the extra mile too.

Julie GregoryHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Willows care home.

I feel they handled lock down well. They took it seriously and handled in an excellent way.