Receptionist/Administrator

Winchcombe Place
Newbury, West Berkshire

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Newbury, West Berkshire

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role

Provide a warm welcome to visitors in a friendly, efficient, and professional manner
Greet others with a courteous telephone manner and reply promptly to email enquiries
Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
Provide excellent customer service to visitors and colleagues
Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

Wagestream- access your wages at any-time
Career development, training and access to our approved apprenticeship scheme
Hundreds of online and in-store discounts
Annual purchase holiday scheme
Health and Wellbeing support
Career progression

About You

A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others. We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

Maple Crescent
Newbury
Berkshire
RG14 1LN

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Pay

Up to £12.21

Shifts

Full time

Contract

Permanent

Reference

SYS-5539

Why work at Winchcombe Place

At Care UK's Winchcombe Place in Newbury, Berkshire, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a modern, purpose-built care home with a family atmosphere. We provide permanent and short-term respite care, including residential, and dementia care with fantastic facilities for residents, including a hair and beauty salon, coffee shop and cinema along with a library, vintage-themed lounge and lovely gardens.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Winchcombe Place.

A career at Care UK

Working at Care UK in a home support role

With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you.

New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives.

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Working at Care UK in a home support role

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I have 30 years of experience working in care homes, and I was keen to join Care UK because of Winchcombe Place’s great reputation within the local community. Before this, I was working as Home Manager of a nursing home for residents living with dementia who required nursing care.

As Home Manager of Winchcombe Place, it’s important that I’m empathetic, a good listener and have good leadership skills. I ensure I’m always open and transparent and show my own learning when needed.

My favourite part of the day is walking around the home and talking to residents, relatives and colleagues. By spending time with residents, I find out what else we can be doing to enhance their lives.

I’m proud of my achievements, including a career highlight of turning a home from ‘Requires Improvement’ to ‘Good’ within six months. But I also feel fulfilled when I see my team enhancing the lives of residents or progressing in their careers. Seeing the residents smile and having a great quality of life also makes everything we do worth it.

The most important part of my role is ensuring the safety of the residents and all those who visit Winchcombe Place. As both a manager and someone who has had a loved one live in a care home, I have valuable experience seeing care homes from both sides.

When I’m not at work, I enjoy family walks with my beautiful cockapoo Lottie, cooking and travelling.

Claire Cullen Home Manager

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