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Receptionist/Administrator

Perry Manor
Worcester, Worcestershire

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Worcester, Worcestershire

Are you a caring and passionate individual looking for a rewarding career and opportunities for development? Join Care UK, an award-winning care provider as a Receptionist. You’ll be a valuable member of our friendly, close-knit team, promoting the well-being of our residents and the successful running of our care home.

The Role

  • Provide a warm welcome to visitors in a friendly, efficient, and professional manner
  • Greet others with a courteous telephone manner and reply promptly to email enquiries
  • Ensure the visitors book is completed properly and visitors are supported and directed to their destination promptly
  • Provide excellent customer service to visitors and colleagues
  • Support with general office duties such as payroll, and recruitment & selection

Some of our benefits by joining the Care UK family

  • Wagestream- access your wages at any-time   
  • Career development, training and access to our approved apprenticeship scheme
  • Hundreds of online and in-store discounts
  • Annual purchase holiday scheme
  • Health and Wellbeing support
  • Career progression

About You

  • A good understanding of Microsoft Office applications.

We are looking for people to make a difference to residents’ lives every day. When you join Care UK you’ll be joining a team who all share the same values: caring, passionate and teamwork. You will have a strong desire to help people and put residents at the heart of everything you do.

We are committed to recruiting diverse, talented people, who share our passion for helping others.  We see the potential in everyone, let us help fulfil yours.

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At a glance

Location

Charles Hastings Way
Worcester
Worcestershire
WR5 1ET

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Pay
Up to £11.44
Shifts
Part time
Contract
Permanent
Reference
SYS-6295

Why work at Perry Manor

At Care UK's Perry Manor in Worcester, Worcestershire, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our team works in a purpose-built care home with a family atmosphere. We provide residential, dementia and nursing care with fantastic facilities for residents, including our own coffee shop and bar, hair and beauty salon and cinema.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Perry Manor.

Why work at Perry Manor
Why work at Perry Manor
Why work at Perry Manor

A career at Care UK

Working at Care UK in a home support role

With a role in one of our care homes, you’ll be able to give something back and make a real difference to older people’s lives. Whether you’re just starting out in the workplace, looking for a change in career or looking for a new challenge, we can help build the right career for you. 

New to care? No problem. We'll support you with plenty of training to help you build a varied, fulfilling career that makes a positive difference to people’s lives. 

 

Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

Working at Care UK in a home support role
Working at Care UK in a home support role
Working at Care UK in a home support role

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

Ive been a qualified Mental Health Nurse for 23 years, and before I joined the Perry Manor team in 2016 was the Deputy Hospital Director of a psychiatric hospital. Having previously worked for Care UK in its mental health division, I respected the organisations ‘care first, business second ethos, so it was a natural choice when I wanted the challenge of running a residential care home.

I have a passion for person-centred care and I see how hard my team works every day to deliver impressively personalised care. I love walking around the home chatting to residents, relatives and colleagues. I also enjoy delivering colleague training. Every member of the team brings something different, and supporting them to achieve their potential is a large part of what I do.

Its been an exciting few years at Perry Manor. In late 2018 we were thrilled to receive an ‘outstanding rating from the Care Quality Commission at our routine quality inspection. We were the first home in Worcester to achieve this rating.

Im also honoured to have won some recent awards: silver in the British Journal of Nursing Awards 2019 and Best Dementia Care Manager at the National Dementia Care Awards 2019.

Away from work, I like to unwind by doing yoga or some gardening. My two children keep me busy too.

Katherine Matthews Home Manager