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Senior Team Leader Care Bank

Dorking, Surrey


Dorking, Surrey

To lead the care team during any allotted span of duty, ensuring that the personal care of the residents is maintained on a daily basis according to individual needs and capabilities.

To actively promote and encourage as much personal independence and choice as possible in the activities of daily living undertaken by the residents within the Care Home.

To act as the Company's representative on site, promoting the Company's image and ensuring compliance with all statutory regulations regarding Care homes

Key Responsibilities

  • To ensure that the care, welfare and safety of all residents in the Care home is of the highest possible standard, taking responsibility for adherence to statutory regulations.
  • To promote and maintain good interpersonal relationships between staff/residents and staff/relatives.
  • To be responsible for the admission of any new residents to the Home for the purpose of assessment/evaluation, and establishment of a good mutual relationship.
  • To be responsible for a physical/psychological assessment of new residents on admission to Homes.
  • To institute individualised care plans.
  • To institute individual therapy plans, in consultation with other health professionals as appropriate.
  • To update existing care plans for every resident according to changes in the status of the resident on a daily basis.
  • To be aware of psychological change in residents and report such to the Home Manager or Deputy Manager.
  • To disseminate any relevant information regarding new or existing residents where appropriate, remembering the principles of confidentiality.
  • To be responsible for the safe administration and recording of all medication prescribed by the resident's medical practitioner.
  • To be responsible for the custody and safe dispersal of all medication brought into the Home, by either residents or the pharmacist.
  • To act as advocate as and when appropriate.
  • To ensure that all Care UK policies and procedures are carried out in accordance with current care practices.
  • To liaise with visiting members of the medical and associated professions who may visit the Care home and record outcome of the same, and ensure that prescribed or recommended treatment is carried out.
  • To liaise with relatives as appropriate and record outcome of same.
  • To supervise all dietary needs of residents as appropriate and ensure that individual requirements are met as far as possible.
  • To ensure a safe and comfortable environment for the residents and to make the Care home as stimulating and attractive to live in as possible.
  • To be responsible for the care and protection of patients' property.
  • Observe requirements of the Mental Health Act 1983 where applicable.
  • To be familiar with the location of all documents appertaining to statutory requirements that you may be required to show in inspecting bodies.
  • To be available at all times to discuss any queries or concerns that anyone wishes to raise within the Home.
  • To ensure that confidential information regarding residents, and staff received from the Home Manager and Deputy Manager is safeguarded.
  • To ensure that the welfare, morale and safety of all Care personnel in the Home is of the highest standard.
  • To be involved in any staff training/teaching orientation programmes as required, and to take an active interest in promoting new concepts of care after consultation with the Home Manager and Deputy Manager.
  • To attend such training programmes/courses as are available and necessary to keep up to date and further existing knowledge.
  • To inform the Home Manager and Deputy Manager of the condition/progress of all residents on a daily basis.
  • To seek advice from the Home Manager and Deputy Manager if in any doubt about policy/procedure to be followed on any untoward occurrence in the nursing home.
  • To ensure that the Company's image is projected in the appropriate way, by promoting the professional appearance/manner of all members of the home team.
  • It may be necessary to assist in the recruitment of staff for the home as directed by the Home Manager and Deputy Manager and in accordance with the Company's procedures.
  • Maintain efficient control and use of contract, bank and agency staff ensuring that staffing levels are in accordance with Company policy.
  • Instigate investigation into complaints or accidents involving residents and/or staff.
  • To ensure compliance with all statutory requirements in record keeping, documentation, time, health and safety and security as detailed in the Company's policies.
  • Ensure that any non-nursing home personnel including contractors are monitored.
  • Ensure that the correct supplies are purchased from the nominated supplier.
  • To undertake any specific duties as delegated by the Home Manager and Deputy Manager on an ad hoc basis.
  • Due to the nature of this post there will be a requirement to undertake duties which may initially appear to be outside the remit of this job description, and may involve additional working hours. These are to be undertaken on an ad hoc basis as delegated by the Home Manager and Deputy Manager.
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At a glance


Spook Hill
North Holmwood

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Why work at Stanecroft

At Care UK's Stanecroft in Dorking, Surrey, providing the highest standard of care for residents is at the heart of what we do. As part of our friendly team, you'll have the opportunity to develop your career and the support to go far.

Our home is set in lovely grounds and is surrounded by countryside and woodland. We provide short-term and permanent residential, nursing and dementia care with fantastic facilities for residents, including a hair and beauty salon, conservatory and gardens.

We truly believe that every one of us makes a difference. If you're a passionate, caring individual who works well in a team, consider a rewarding career at Stanecroft.

Why work at Stanecroft
Why work at Stanecroft
Why work at Stanecroft

An experienced care role at Care UK

A care career at Care UK

At Care UK, we’ll support you to develop your skills and become a valued leader. If you're an experienced carer looking to take the next step, we'll offer you a rewarding role with excellent opportunities for personal development.

In an experienced carer role, you'll find fulfilment in using your knowledge and passion to inspire others and improve life for residents. We'll help you build on your skills so you become a role model in the home, making a real difference to residents’ and colleagues’ lives. 


Everyone needs to feel motivated and rewarded, so we offer a competitive package of pay and benefits. Read more here.

Here at Care UK, we want all our colleagues to have a long and successful career with us. Our vision is to provide an inclusive training culture that empowers all colleagues with sector-leading development opportunities. View our opportunities for apprenticeships, development programmes and career progression.

At Care UK, we're proud to promote our diverse workforce and are committed to nurturing an inclusive culture. Our teams’ wellbeing is our top priority, and we believe it’s important to foster a culture of promoting open and honest conversations. Read more here.

As a colleague at Care UK, we believe it’s important that you know what you can expect from your manager to ensure people are fairly treated and properly recognised from day one. Our People Promise sets out clearly what you can expect from your manager and Care UK.

A care career at Care UK
A care career at Care UK
A care career at Care UK

Trusted to care

A closely-knit team of managers, carers, nurses and support colleagues – and each of us is dedicated to your loved one’s care, health and wellbeing.

I’ve worked for Care UK for over 15 years. My first experience of the organisation was when my grandfather was in a Care UK home. As a relative, I found visiting him in his home to be an amazing, positive experience. He was cared for by an incredible team. I was very impressed. 

One of the best things about this role is seeing the difference a positive experience or conversation can make to a resident. Seeing smiles and hearing laughter every day around the home makes me so proud to work here and to work in a care setting. 

I continue to learn new things every day, and I have lots of aims for the home, including developing our environment to make it even better, and to make residents’ wishes come true. Big or small, we make people’s dreams a reality. For example, when a resident wanted to be a bride for the day to relive her big day, we supported her to wear her wedding dress and I walked her up the aisle. 

Emma Fox Home Manager