Jan 08, 2024
Care UK has scooped the Care Group of the Year award at the Caring UK Awards ceremony in Leicester, demonstrating its commitment to delivering the highest quality care to residents and its ability to empower colleagues.
The Caring UK Awards celebrate outstanding people in the care sector, highlighting excellence and rewarding those who work tirelessly to provide continuously outstanding care.
Care UK won the Care Group of the Year award for its consistently high quality ratings, with 91% of Care UK homes rated ‘Good’ or ‘Outstanding’. This summer, Care UK recorded its highest ever customer satisfaction levels, with 96% of residents saying that they felt their home ‘was a safe place to live’ and praise being given to colleagues for treating them with ‘kindness, dignity and respect’.
Care UK is dedicated to fulfilling the lives of residents. The ‘Wishing Tree’ initiative continues to ensure that residents’ lifelong dreams are achieved, no matter how big or small. This year alone, wishes have led to residents getting their first tattoos, going ice skating (complete with an encouraging video message from Torvill and Dean), and even taking on the world’s fastest zipline.
Care UK continues to invest in initiatives that ensure colleagues are encouraged and supported to provide feedback, can easily access employee benefits, and can celebrate milestones together. Levels of employee engagement and satisfaction continue to grow in a various area, such as training and career development– for example the Care UK-designed Deputy Home Manager and Home Manager programmes and by supporting more than 700 colleagues currently on apprenticeship schemes.
Commenting on the accolade, Care UK’s Chief Executive Andrew Knight said: “Winning this award is testament to the hard work of our caring and passionate teams, who are consistently delivering a high quality of care and are facilitating special experiences for residents across Care UK homes.”
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