My career has been spent in sales and customer service, and I joined Care UK so I could use my skills to enhance the experience that families have when they’re looking for a care home for a loved one.
I love showing people around the home: I’m so proud of what we offer here, and am especially proud of my colleagues and their incredible work ethic.
I’m passionate about providing great dementia care. I’ve helped to establish a dementia strategy with the local council to create a dementia-friendly community. I’m also a dementia champion with the Alzheimer’s Society, engaging with local groups to dispel the many myths surrounding dementia.
Care UK has an amazing ethos which is to enable people to live healthier, more independent and more fulfilling lives, which they achieve via a person-centred approach. The resident is considered to be the expert about their own life. We tailor everything to the resident and make sure that Millers Grange feels like residents’ home. It’s very exciting to be a part of that.
As a lifestyle coordinator, I think it is important to be able to socialise and get to know everything that is happening in the home and the area. Every day in this role is different, so you have to be spontaneous and adaptable. I’m looking forward to meeting and learning from residents and enabling them to enjoy a fulfilling experience in their new home.
In my own time I enjoy being with my family, friends and my pets. I enjoy art, photography, and attending ‘Les Mills’ classes.
I have spent most of my working career in hotels, restaurants, and heritage sites, so this is my first venture into working in the care environment. This is whole new challenge to me and after speaking to various people within the company I was absolutely sold on the idea of providing great food, great hospitality and great care.
A massive thing for me is understanding and knowing what residents want, spending time with each individual and having the freedom to express myself.
With Care UK having over 100 sites I am determined for Millers Grange to stand out.
Outside of work I love my spending time with baby daughter, watching football and of course eating out at as many places possible.
I’m an experienced Activities Coordinator and have moved to Care UK’s Millers Grange from another care provider’s home in Oxford. What particularly appealed to me about Millers Grange was the friendly and supportive atmosphere of the team, and Care UK in general. I was also impressed by the commitment to delivering highly personalised, person-centred care. Residents are absolutely at the heart of their care – they lead the way and make the decisions, and we listen!
Mornings are my favourite time of the day: I love coming into the home and seeing the residents smiling. They ask me what we’re doing that day – and off we go.
I’m determined to create a good balance of activities, events and outings at Millers Grange that will enable residents to live a life that’s full of health and happiness. I’m very excited about making residents’ wishes come true. Age and ability is no barrier to living your dreams. I’ve taken a resident with dementia sailing, and I’ve organised a holiday for a person with complex disabilities. Anything’s possible at Millers Grange.