We play a leading role in driving improved standards across the social care sector. However, we believe that truly excellent care must start with the individual nurse or carer, their actions, and sense of responsibility.
All colleagues working in a Care UK care home are never satisfied with the status quo. They’re always thinking of ways to improve the care, the environment, the food, the activities... We invite scrutiny, we welcome feedback, and we implement robust systems to monitor our standards. On the rare occasions we find shortcomings we are quick to put them right, review what happened and apply the lessons learned across Care UK.
The teams in every Care UK care home meet rigorous standards of competence and commitment. Our skills are up-to-date and our performance is regularly reviewed. This gives our customers the peace of mind that each of us is delivering Care UK’s commitment to the highest standards of quality and safety in everything we do.
The skills, dedication and achievements of our people are regularly recognised and celebrated, both in national awards and in our own annual Care UK awards.
Find out more about our success stories on our awards and recognition page.
Read about what quality means to four people doing very different roles within Care UK’s Residential Care Services team below.
The best care is person-centred care, which is entirely tailored to the needs and wishes of the individual.Read more
Quality means caring for the whole person and providing safe care with empathy, dignity and respect.Read more
High quality care starts from the basics: care, kindness, compassion, dignity and respect. It means enabling and supporting each person to make choices in the way that’s right for them.Read more
To me, high quality care means listening to the individual, their partners, family and friends to support people in the way they prefer.Read more