Our team at
Millers Grange

I started as a carer 44 years ago and have developed and progressed in my career to Deputy Manager. I feel in my role it’s important to be kind caring and empathic.

My favourite part of the day is spending time with residents and supporting the team to make sure all residents feel safe, happy and included. I love developing a team and supporting residents living with dementia.

I’m always proud to be able to support residents and relatives live a happy, healthy life as well as supporting the team.

Outside of work you’ll find me spending time with my family and four grandchildren, you may also find me will a crochet hook and wool in hand!

I have spent 38 years working in sales and customer service, but the care sector is a completely new chapter for me. What drew me to Care UK was the wonderful reputation of Millers Grange, the supportive team, and the chance to work locally in a role where I could truly make a difference.

To succeed in this role, I believe it’s important to be a good listener, patient, and a strong team player. Communication is at the heart of what I do, always ensuring that residents come first. Supporting families during difficult times and seeing the smiles on residents’ faces makes me incredibly proud and reminds me why this work is so rewarding.

Every day is different, and working alongside such a great team is one of the things I enjoy most. Some of my career highlights before Care UK include working for McCain and training as an Air Stewardess with Air 2000 – experiences that taught me a lot about people and service.

Outside of work, I love practicing yoga and travelling whenever I can.

I was happy to join Care UK as its core values align with my morals and values.

Before becoming Business Administrator, I worked in receptionist and administrator roles. I have passed NVQ Level 3 in Business Administration.

I have great organisational skills and work well under pressure. Confidentiality and data protection, making sure we comply with GDPR (General Data Protection Regulation), is very important to me.

I love seeing the positive impact we have on residents’ wellbeing. It’s brilliant to make a difference to our residents’ lives and supporting their loved ones. There is nothing better than seeing our residents smile and laugh.

Outside of work I enjoy all kinds of creative interests.

I joined Care UK as it was a great opportunity to help others.

My maintenance role requires me to be flexible, organised, and sociable. Completing tasks in an effective and timely manner is important to me. I love being recognised for doing a good job.

Mornings are my favourite part of the day. It’s always a friendly time seeing colleagues and residents.

Outside of work I enjoy football, DIY, and gardening.

I live close to Millers Grange and always thought the home looked lovely. So, when a housekeeper role came up, I took the opportunity to apply. Since then, I have been promoted to head housekeeper, which has been a real career highlight.

I have been trained as a fire warden and in first aid. I also have a level two qualification in mental health.

To do my job, you need a good eye for details. Being part of a team also means you need to be friendly, helpful and patient because we all need to work together.

Making sure the home is clean, and that laundry is done in good time is very satisfying. It makes everyone happy and I am proud that we can bring joy to residents.

Outside of work, you can find me at the boxing and fitness club my husband jointly owns. I’m there three times a week as club secretary and trustee. I love spending time with my grandchildren too.

When I have time to myself, I also love a good cocktail and like to read, as well as going to the cinema.

My Mum, Rachel is the Home Manager at the home, I came to work with her one day and didn’t want to leave, so we made the decision that I should work here on a permanent basis as part of the team.

I love coming to work, which you can tell by my tail as we approach the home!

My job is to put smiles on faces and to share the love. I visit all floors within the home and I can even come to your room if you wish. I have so much love to give that I just to share it with anyone I meet, I am proudest of how I make a difference to residents’ lives, especially those living with dementia.

I am here to be your furry best friend, you can even take me for a walk – perhaps to the shop to share a fresh pack of digestives.

In my spare time I love running around, finding sticks and being outdoors.