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Our approach to care

Experts in award winning care

Experts in award winning care|We’re committed to delivering the highest standards of care

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At Care UK we strive to achieve a high standard of care

From our excellent facilities, dedicated teams and regular training, there are many ways we deliver a high standard of care to residents. Our ethos of Fulfilling Lives means we support each resident to live life in the way they choose. A Care UK home is the perfect environment for your loved one to stay safe as well as keeping healthy, active and independent.

Our dedicated care teams receive sector-leading inductions when they join us, but it doesn’t stop there. We offer regular training and support to ensure colleagues work to the highest standards of care.

At Care UK we are proud to work with award winning dementia care experts, who help to shape the way we care for people living with dementia. We also partner with leading Universities to support research and inform best practice when supporting people with dementia and their families.

Our approach to award winning care

Person-centred care

We believe choice should be at the heart of every resident’s care. That’s why our teams are trained to deliver tailored, person-centred care meaning you and your loved ones are involved in decisions about their care.

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Clinical Expertise

The care we provide is built around the latest academic research and knowledge. Our teams receive award winning training and induction programmes when they join us which is evident in the high standard of care we provide.

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Safety / Cleanliness

Our dedicated and highly trained teams constantly strive to maximise the safety of residents, visitors and colleagues while keeping life as normal and fulfilling as possible for the people we care for.

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What quality means to us

Everyone at Care UK has a personal and professional commitment to providing a high standard of care.

We play a leading role in driving improved standards across the social care sector. However, we believe that truly excellent care must start with the individual nurse or carer, their actions, and sense of responsibility.

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Care you can trust

When you’re choosing care for a loved one, trust is fundamental to your decision. You need to trust the quality of care being provided, and the people providing it. At Care UK we’ve a decades-long track record of delivering high quality care, and more ‘outstanding’-rated care homes than any other large provider. In fact, 91% of our homes are rated ‘good’ or ‘outstanding’ by the care regulators

Some 93% of residents say they are satisfied with our service, and 80% of relatives are ‘very’ or ‘completely satisfied’. And when it comes to the people delivering the care? Their expertise, passion and innovation is recognised so frequently in care sector awards that we’re now the most awarded large care provider.

Our performance

Awards & Recognition

Individual colleagues, whole teams – and Care UK itself – regularly make it on to the podium at national awards in recognition of our sector-leading care. Here we showcase all of our achievements and accolades.

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What others say

Getting regular and honest feedback from our customers gives us a vital health check. We love to hear your feedback and there are lots of ways to get in touch with us.

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