Free advice and support

Contact our dedicated Care Support team

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Our Colchester-based care support team provides free advice and support, seven days a week

Our care support team

If you’re finding it hard to track down the information you need, or are unsure about the right questions to ask, our Care Support team is available, 7 days a week  for free advice and support.

0333 321 0939

 

This line is open from 8:30am-8pm (Monday - Tuesday), 8:30am-5:30pm (Wednesday - Friday), 8:30am-5pm (Saturday) and 10am-4pm (Sunday)

All calls are charged at a local rate and may be recorded for quality and training purposes.

Some of the ways we can help…

We can guide you about where to start and what’s involved.

If you need to arrange care we can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. Our team offers free advice and help at every step.

We can help you to understand how funding and paying for care works.

Planning for care costs can feel daunting. Learning about the funding options available to you will help you to feel more in control. We can help you find the right answers.

We can advise about suitable care homes in your area and beyond.

We can advise you about the Care UK care homes in a variety of locations that are best suited to your needs.  We will give you an overview of each home and its availability so you can make an informed decision.

We provide clear, open pricing on our care homes.

We’re open and honest about our care costs and our team will help you find a home to suit your budget.

We can provide hints and tips about what to look for when comparing care homes, and not only ours!

We want you to make the choice that’s right for you and will provide you with tools and information for choosing a care home, whoever runs it.