Contact our dedicated Care Support team
If you’re finding it hard to track down the information you need, or are unsure about the right questions to ask, our Care Support team is available, seven days a week for free advice and support.
Our care support line is open from 8:30am-8pm (Monday - Tuesday), 8:30am-5:30pm (Wednesday - Friday), 8:30am-5pm (Saturday) and 10am-4pm (Sunday).
All calls are charged at a local rate and may be recorded for quality and training purposes.
We can guide you about where to start and what’s involved.
If you need to arrange care we can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. Our team offers free advice and help at every step.
We can help you to understand how funding and paying for care works.
Planning for care costs can feel daunting. Learning about the funding options available to you will help you to feel more in control. We can help you find the right answers.
We can advise about suitable care homes in your area and beyond.
We can advise you about the Care UK care homes in a variety of locations that are best suited to your needs. We will give you an overview of each home and its availability so you can make an informed decision.
We provide clear, open pricing on our care homes.
We’re open and honest about our care costs and our team will help you find a home to suit your budget.
We can provide hints and tips about what to look for when comparing care homes, and not only ours!
We want you to make the choice that’s right for you and will provide you with tools and information for choosing a care home, whoever runs it.
We're here to support you however we can. We know the role of a family carer is far from easy and it can take an immense toll on your own health and strength. That's why we've put together a list of 7 tips to remember if you are new to care.