Care UK

Trymview Hall Care Home in Southmead - Bristol, Gloucestershire

0333 321 8354

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm

0333 321 8354

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm

0333 321 8354

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm

Care UK

Trymview Hall, get in touch

Our team

Charlotte Levin - Home Manager - Care UK

Charlotte Levin

Home Manager

I joined Care UK in 2017, initially at the organisation’s Ambleside care home in Stratford Upon Avon, before moving to Highmarket house care home in Banbury where I progressed to Deputy Manager level. In 2021 I moved to Trymview Hall as Home Manager.

I’ve always worked in the care sector – before joining the Ambleside team I worked in domiciliary care. I love working for Care UK because the organisation is growing and there are always new challenges and opportunities to get involved in. Care UK has a strong ethos of care and everyone at every level is passionate about delivering the highest standards of care.

The best part of what I do is seeing the residents and making a difference to their lives. Seeing them happy and smiling makes everything we do worthwhile. I also enjoy supporting colleagues to progress their careers and develop new skills. Care UK has enabled me to progress through its Future Home Manager programme, and I’m very proud of what I’ve achieved to date.

In my free time, in normal times, I enjoy eating out with friends, holidays, walking my dogs and occasionally binge watching a good series on Netflix.

 Deborah Pinches  - Deputy Manager - Care UK

Deborah Pinches

Deputy Manager

I have a degree in mental health nursing, and have worked as a unit manager for an acquired and traumatic brain injury service, which I set up, commissioned and staffed. I joined the Care UK team at Trymview Hall in 2019 because I wanted to work for a well-respected care provider that has a vision and values that are in line with my own.

It’s hugely exciting to be part of a brand new service and having the opportunity to shape how things are done. I’m looking forward to being part of the management team that’s developing a person-centred service for older people. What’s key is providing fantastic hands-on care to people, not just care that looks good on paper. Making sure people receive tailored care in a homely, family-oriented setting is all-important.

Trequene (Queenie) Duncan-McKenzie - Deputy Home Manager - Care UK

Trequene (Queenie) Duncan-McKenzie

Deputy Home Manager

I’ve been a Registered Nurse since 2006 and a midwife for 8 years, and I worked in hospitals and schools back home in Jamaica. When I fancied bringing my nursing skills to benefit people in a new setting, my research showed me that Care UK was a great company to work for.

This is a new role for me, but I’m loving it and enjoying the challenge. As Deputy Home Manager at Trymview Hall, it’s important to have great people skills. You need to be honest, fair and a good listener for colleagues, residents and relatives alike.

I love the environment of Trymview Hall and we’re a great team that’s committed to doing the best for residents and their loved ones. I think the sky’s the limit for us here and I’m very excited at what we can achieve together.

When I’m not at work I enjoy spending time with my family. I have two young daughters so they keep me busy! 

Michael Kenny - Customer Relations Manager - Care UK

Michael Kenny

Customer Relations Manager

Most of my working life has been spent dealing with customers on a personal, face-to-face level, from serving passengers on commercial flights or private jets, or supporting landlords and tenants with their properties. While I’ve not worked in the care sector before, this role enables me to continue doing the customer-facing work that I love.

I wanted to join Care UK because they are a leader in the care sector and its vision of care and service echoed my own values and approach. I always enjoy my morning walk around Trymview Hall because I can say hello to the residents. There’s no better way to start the day, and it always makes me smile. I enjoy being able to make a difference to the lives of the residents and their families, and to the lives of prospective residents and their loved ones.

Jasmin Sadler-Ladell

Lifestyle Coordinator

I joined the Trymview Hall team because I’d heard incredible feedback about Care UK from family and friends. I’d worked in finance and hospitality and I have a degree in Circus Arts. Believe it or not, it’s all useful skills and experience for entertaining residents, coordinating activities and working a room!

In this role it’s important to have lots of energy. You need to be able to multitask, think on your feet and be comfortable with being silly. My favourite part of the day is the morning, when I go around saying hello to everyone and chatting about what the day might have in store.

I’m determined to enable residents to rediscover interests or explore new talents so that they flourish in our care. And it’s always great to get feedback from people’s loved ones about how much a resident is enjoying the activities we do.

Darren Nelson  - Head Chef - Care UK

Darren Nelson

Head Chef

I’ve been a chef for 18 years, and a head chef for ten of those years. Previously, I was Executive Chef for the British Royal Legion.

I’m very focused on quality – on producing the best food that I possibly can for Trymview Hall residents. Working with fresh ingredients is key. It’s been fun and challenging starting the kitchen from scratch: I’ve ordered equipment and built shelving units, but I feel a strong sense of ownership over what we’re doing here, as a result!

Older people deserve the best food and dining experience, and I’m looking forward to leading a catering team who are dedicated to ensuring that residents receive that at each and every meal in our Bristol care home.  

Chelsea-Lee Cook  - Head Housekeeper - Care UK

Chelsea-Lee Cook

Head Housekeeper

I’ve joined the Trymview Hall team from Chepstow Community Hospital, where I was Domestic Supervisor. I was keen to have more contact with the people I was supporting, so I thought a care home would be a good place to work. I’m also keen to develop my skills, and Care UK is a great place to develop.

I like to feel that I’ve made a positive difference to someone’s day, and I get that in big quantities here! I’m loving working with the residents, and making them smile. There’s so much to learn about them and I enjoy finding little ways that I can help make their day-to-day life better.

When I get the chance, I like to unwind by going to the gym and working out. It’s a good way to de-stress and clear my head.   

James Read - Maintenance - Care UK

James Read


Maintenance has been my line of work since 2011. Before that I worked in building and engineering. I’ve worked in care homes before, and when I saw Trymview Hall taking shape I thought it would be a great place to work as the quality of the home stood out.

It’s important to be proactive and self-motivated in this role, so my experience of being self-employed has really helped me. I’m always looking for new ways to improve the environment for residents, and I love seeing how happy it makes people when I fix something for them.

I’m excited about being part of a new team in an amazing new home. I’m already meeting lots of new people and getting to know the residents and their life stories.

In my free time I like keeping active, whether that’s playing basketball, going to the gym, walking the dog or cycling.

Hannah Tope - Business Administrator - Care UK

Hannah Tope

Business Administrator

I’ve been working in care homes in administration and training since 2014, and I joined the Trymview Hall team in 2019 because I’d heard good things about Care UK – it’s vision for care and the importance it places on supporting colleagues to progress their careers. I’m committed to developing my skills and I’m currently working towards an NVQ level 3 in Human Resources.

Being a Business Administrator in a care home is a role that keeps you on your toes, as there’s a lot to it. You can never know what each day will bring, and I enjoy that. It’s a privilege to meet residents and their families and to get to know them. I do what I can to ensure everyone’s happy and I always want to know if there’s anything more I can do to help residents, relatives and colleagues.

What's next?

Call our support team or click to find out more or book a viewing
Request a tour of the home

or call the support team on:

0333 321 8354

Care enquiry lines open Mon-Tue 8:30am-8:00pm,
Wed-Fri 8:30am-5:30pm, Sat 8:30am-5pm,
Sun 10am-4pm