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What others have to say

Stories from residents and their relatives

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Getting regular and honest feedback from our customers gives us a vital health check

Listen to the views of family members of Care UK care home residents

A home from home at Ayton House

A home from home at Ayton House

The staff are marvellous at Bowes House

The staff are marvellous at Bowes House

The food is amazing at Brook Court

The food is amazing at Brook Court

The management at Charlton Lodge are very caring

The management at Charlton Lodge are very caring

What to look for when looking for a care home

What to look for when looking for a care home

I'm well looked after at Harcourt Gardens

I'm well looked after at Harcourt Gardens

Activities are resident led at Llys Herbert

Activities are resident led at Llys Herbert

She feels safe at Metchley Manor

She feels safe at Metchley Manor

Our first impressions of Sandfields

Our first impressions of Sandfields

Our recent reviews

Read some of the recent reviews we’ve received from family and residents of Care UK care home residents.

Absolutely lovely! All staff are so professional, polite and lovely. It’s a beautiful premises and my Grandmother is very well looked after here.

Relative of a resident, June 2026

The Wickets is how care should be carried out, the personal and attentive care is second to none. All the staff were 'extra mile' people, and took time to make sure my father-in-law was not only taken care off, but was treated with respect. I was blown away by the standard to which The Wickets hold themselves to. It would be hard to criticize anything about them in my opinion. Great job to all staff, from cleaners to chef and the lovely care givers 5*.

Relative of a resident , June 2026

Dear team, thank you so much for the care you gave to my Mum. We are so pleased that she was given such wonderful support and affection, which made all the difference to our family. The team is truly special.

Daughter of a resident , June 2026

My mother has been at Parker Meadows for over two years. She is 95 years old, and we have seen her health and cognitive abilities improve since she has been there. From our perspective, the care is excellent. My mum says it's like living in a hotel!

Son of a resident, May 2026

The level of care my mother receives is outstanding and we are always made to feel so welcome. I see how hard the team works and how they remain professional with an excellent sense of humour and ensure that all the residents are engaged in the most amazing activities. The rooms are always clean, and the laundry service is fantastic. The catering is exceptional. We are so proud that we made this choice for our mother and very much appreciate the staff dedication and lovely warm smiles.

Relative of a resident at Murrayside, April 2026

Whether you are already a customer or are considering one of our care homes for yourself or a loved one, we’d love to hear from you

Please take a minute to send us your feedback using the form below and we’ll get back to you as soon as we can. To help us respond to you as quickly as possible, please include the name of the service in question and the date of your most recent visit.


Feedback form


Our complaints process 

If you would like more information relating to our complaints policy and process  please visit here.

Nearest home

37 Muriel Street, Islington London, N1 0TH

CQC: Outstanding
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care
  • Residential care
  • Nursing care