Our ‘outstanding’-rated care home is all about enabling residents to live meaningful and fulfilling lives.
We understand that, when a person who is living with dementia is supported to do rewarding activities in a supportive and caring atmosphere, they’ll feel calm and happy. Our team supports your loved one to do the things they enjoy, so that they can get the most out of each day.
If it’s important to your loved one, it’s important to us
The Jubilee House care home team takes pride in finding out what’s important to every person we care for – something that is highlighted in our CQC report. It quotes a relative, who says: “Mum’s photos are so important to her as her dementia progresses. Staff always make sure she has her photos next to her so that she can talk to them." And when we learnt that a new resident was a keen football supporter, we organised for him to have a TV in his room with access to all the sports channels.
Activities for everyone
Each day brings new activities, from baking and arts and crafts to reminiscence sessions and live entertainment. Some residents enjoy doing routine tasks around the home, while others help with staff recruitment.
No one misses out on meaningful activity. Residents who are being nursed in bed do puzzles or pamper sessions with colleagues, or simply enjoy a chat about their life experiences.
All residents are encouraged to socialise within small, socially distanced groups within the home and garden. Our stringent cleaning protocols ensure high traffic areas are disinfected on a regular basis, and there are hand sanitising stations located throughout the home.
Fulfilling residents wishes
The dedicated team at our Surrey care home also works hard to fulfil residents’ wishes. We have a wishing tree where residents can hang written details of dreams they’d like to achieve. One resident has enjoyed a boat trip, others have visited museums that reflect their interests, and another lady now has dementia doll ‘triplets’ that she enjoys caring for.
Great food, always
Every team at Jubilee House is dedicated to residents’ health and wellbeing, and our chef-led kitchen team is no exception. Choice, dignity and independence are the watchwords when it comes to dining, as they are with every other aspect of life at Jubilee House.
The kitchen team is fully up-to-date with residents’ likes and dislikes and works with the nursing team to meet residents’ dietary needs. Food is made from the freshest ingredients, and every cultural and religious need is catered for. Residents on specialist diets always have a choice of meals, and people who are living with dementia are shown plated meals so they can make an informed decision about what they would like to eat. Anyone who needs support with eating or drinking is supported lovingly and discreetly. Residents can easily help themselves to healthy snacks and drinks at any time, day or night.
Despite social distancing, mealtimes are still a social occasion within the home. Residents can enjoy their meals in our bistro-style dining rooms, we also offer in-room dining for resident who may prefer to or need additional distancing.
Discover more about our approach to food and dining