Trusted to care in Godalming
Our people are the ones who make a difference at Jubilee House. We’re from different backgrounds and experiences, but we are highly skilled and we work together to make each day the best it can be for residents. Find out more about us here.
Working in a care home is a great way to meet people from all walks of life. Residents, relatives and colleagues alike are very approachable and have a happy, caring and positive approach. I really appreciate how each day is different, and I love how residents can really make you smile. I’ve been working here for nearly ten years, so I must enjoy it!
I have a degree in business administration, which has given me important skills required for my role, but it’s also necessary to possess those transferable ‘human’ traits like initiative, compassion, patience and good communication and organisational skills.
I’ve worked in business development in private healthcare, in hotel management and hospitality recruitment. While moving into the adult social care sector is quite a change for me, Care UK is a market-leading company. I liked its ethos of ‘fulfilling lives’ and I fancied learning new skills and challenging myself in a new environment.
I think my personality and skills lend themselves well to this role at Jubilee House. You need to be an energetic ‘people’ person able to build strong, trusting relationships with residents, relatives and colleagues in the home. Having empathy and compassion is vital too because families are often under huge pressure when they get in touch for the first time. It’s up to me to allay their worries, give them the information they need and support them to make the right decision for them and their loved one.
The best part of the day is when I get to walk around the home and see what’s going on. It’s brilliant to see residents happy and doing lots of different activities. My day also involves liaising with families and building strong links with the community. It’s varied and always interesting!
I joined Jubilee House in 2020 from an interior design background. I liked the sound of Care UK’s ethos of fulfilling residents’ lives through a tailored approach.
As well as providing superb care to residents, Care UK also supports its colleagues with superb training and development opportunities. I’m currently doing an Adult Care Worker apprenticeship to achieve a level 2 qualification. Day-to-day I’m also learning so much about supporting people who are living with dementia. I’m enjoying using my ever-growing knowledge to make a difference to residents.
I relish doing all sorts of activities with the residents, from arts and crafts to exercise sessions, dancing, baking and much more. Everything we do is about making real connections with people, making them smile and laugh and bringing joy, fun and friendship to their life.
Looking forward, I can’t wait to learn more about the residents so I can support them as fully as possible and make their wishes come true.
I love caring for older people, and I’m a big music fan, so one of my favourite parts of my job is doing music sessions with the residents. Music is a very powerful way to connect with the past and everyone enjoys a good sing-song and remembering old songs. Seeing the residents having fun, laughing and smiling makes my day.
A number of the residents at Jubilee House are living with dementia, so being able to be with them in the moment and having compassion and patience is all-important. Care UK provides great training in all aspects of care, including dementia, and it’s been fascinating to learn about this condition. I’m looking forwarding to continuing to develop my knowledge and skills in this area so I can provide even better support to residents.
In my spare time I like to unwind in different ways, including baking and spending time in the garden. I’m also a keen karaoke singer!
I used to work at the Royal Surrey Hospital, where I was head chef, and I joined Jubilee House in 2018. There was a great atmosphere here, and I was impressed by the team. I wanted to be involved in delivering great service to residents.
I love what I do, and I’m always learning here – it’s non-stop. Care UK provides superb training for chefs in everything from creating soft and fortified foods, to chocolate craft.
As I continue in this role, I’m looking forward to developing my skills and supporting residents and my colleagues in any way I can. I’m very happy to be using my skills to ensure residents have the nutrition and hydration they need to stay happy and healthy.
I did my nurse training in the Philippines and then worked in a hospital before moving to the UK. When I moved to the UK I worked as a carer while I did UK nurse training. I joined the Jubilee House team nearly ten years ago; I love being part of our close knit home family and I’m very proud that, through hard work and determination, I’ve got to where I am today.
Jubilee House is a very special place. It feels like a second home to me now. The management is superb and the support Care UK provides is excellent. Our team cares so much for the residents, and also for their loved ones. Empathy is all-important: we understand how difficult it can be for family members when their loved ones go into a care home. Our team supports family members every step of the way.
In my spare time I love gardening, growing colourful plants and vegetables – nothing beats veg you’ve grown yourself and having a colourful display of plants in the summer time.
The Infection Prevention & Control (IPC) Champion’s role is to establish and maintain a high standard of hygiene and cleanliness so that residents and colleagues in the home are kept safe. They ensure that all colleagues are well trained in infection control and are on hand to ensure the team are working to the highest standards.
I’ve been with Care UK since 1999 and I still enjoy having a laugh with my colleagues here at Jubilee House, as well as with residents and their families. It’s nice when a resident is pleased to see you, and I enjoy getting their feedback about what they’re enjoying or what they’d like more of.
Although training up new team members is a challenge, it’s always good to see them achieving good things. To be effective in this role you need to be well organised and work well on your own. You also need to be personable – able to talk to colleagues, visitors and residents.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.