What is Jubilee House’s CQC rating?

The CQC overall rating for Jubilee House is "Outstanding".

Jubilee House

Q: What is Jubilee House’s CQC rating?

The CQC overall rating for Jubilee House is &quot;Outstanding&quot;.

Trusted to care in Godalming, Surrey

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Jubilee House

Welcome to Jubilee House

Jubilee House provides ‘outstanding’-rated residential dementia and nursing dementia care, and sensitive end of life care.

When your loved one moves into our care home in Godalming, Surrey, we find out all we can about their experiences, interests, likes and dislikes. Everything we learn goes into a life story book, which helps us to plan activities and entertainment that they’ll love. We also produce detailed care plans that include everything from your loved one’s preferred routines to their medication, dietary needs, sleep patterns and mobility.

Jubilee House residents are fully involved in decisions around their care and how they would like to spend their day. They decide everything, including the time they want to get up, what they want to wear and eat, and the activities they’d like to do.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Pound Lane
Godalming
Surrey
GU7 1BX

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Have a look around our home

At Jubilee House there are plenty of facilities and shared spaces for residents to enjoy.

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Life at our home

The Jubilee House care home team takes pride in finding out what’s important to every person we care for. We believe in supporting residents to enjoy a meaningful lifestyle, whatever their abilities. We get to know your loved ones interests and plan activities to suit them.

Cafe
Hair and beauty salon
Minibus for outings
Church Services

Care at our home

Jubilee House specialises in dementia care. Some of our residents have additional needs that require nursing intervention which we can support, meaning we can help at every stage of your loved ones dementia journey.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Namaste care
Chiropody
District nursing team
Optician
Dentist
Occupational therapy
Speech and language therapy
Movement therapy
Alternative therapies

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Jubilee House will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.

Malgo WcisloHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Jubilee House care home.

Care UK shortlisted for three catering awards

Care UK teams are delighted to have been recognised in three different categories at the Public Sector Catering Awards.

Care UK named finalist for the prestigious UK Employee Experience Awards

Care UK has been announced as a finalist in the Best Employee Engagement category at the 2023 UK Employee Experience Awards.

Care UK in the running for the prestigious Health Investor Awards for second year in a row

Care UK has, for the second year in a row, been announced as a finalist in the Residential Care Provider of the Year category at the Health Investor Awards...

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Jubilee House care home.

They always keep us updated in any changes, can always ask questions too. Have face timed some of the staff and understand my father’s needs and have seen this and he is happy with his care and support.

Relative of a resident, April 2021

My mother has been in other homes, which I thought was good, but care at Jubilee House has been exemplary. Satisfied many levels such as communication, staff are professional. Never smells, has a good atmosphere. No drama, room is marvellous. So well looked after.

Relative of a resident, April 2021

I was thrilled to read that Jubilee House had received an OUTSTANDING report from the CQC. No nursing home deserves it better, and I know that from personal experience when my late husband Mick was in your wonderful care. Your team are absolutely fabulous!

Betty Adams, September 2020

I quite regularly get phone calls, even regarding minor things such as changes in her medication so I feel well informed. If I have ever noticed anything; for example, she was anxious on her current medication, I told the staff and they changed her medication.

Mr B L, Relative of a resident, November 2019

Anything that has happened they contact me, they listen to what I’ve got to say and it’s been helpful to them.

Mrs. P. C, Relative of a resident, July 2019

Surrey Care Awards Finalist 2022 - Unsung Heroes Award

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Group Care Home Caterer of the Year 2018 Winner

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

Our approach to living with Coronavirus

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

FAQs

Jubilee House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, hair and beauty salon, minibus for outings and church services.

The CQC overall rating for Jubilee House is "Outstanding".

Jubilee House offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Godalming, Surrey.

Yes, you can find more Care UK homes in these locations:

Care homes in Surrey

Care homes in Godalming

Jubilee House care home

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