What is Jubilee House’s CQC rating?

The CQC overall rating for Jubilee House is "Outstanding".

Jubilee House

Q: What is Jubilee House’s CQC rating?

The CQC overall rating for Jubilee House is &quot;Outstanding&quot;.

Trusted to care in Godalming, Surrey

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Jubilee House

Welcome to Jubilee House

Jubilee House provides ‘outstanding’-rated residential dementia and nursing dementia care, and sensitive end of life care.

When your loved one moves into our care home in Godalming, Surrey, we find out all we can about their experiences, interests, likes and dislikes. Everything we learn goes into a life story book, which helps us to plan activities and entertainment that they’ll love. We also produce detailed care plans that include everything from your loved one’s preferred routines to their medication, dietary needs, sleep patterns and mobility.

Jubilee House residents are fully involved in decisions around their care and how they would like to spend their day. They decide everything, including the time they want to get up, what they want to wear and eat, and the activities they’d like to do.

At a glance

Location

Pound Lane
Godalming
Surrey
GU7 1BX

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Let’s talk about dementia – our latest guide is here

To help families at any stage of their dementia journey, we are launching our brand-new guide.

Download now

Let’s talk about dementia – our latest guide is here

Have a look around our home

At Jubilee House there are plenty of facilities and shared spaces for residents to enjoy.

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Life at our home

The Jubilee House care home team takes pride in finding out what’s important to every person we care for. We believe in supporting residents to enjoy a meaningful lifestyle, whatever their abilities. We get to know your loved ones interests and plan activities to suit them.

Cafe
Hair and beauty salon
Minibus for outings
Church Services

Care at our home

Jubilee House specialises in dementia care. Some of our residents have additional needs that require nursing intervention which we can support, meaning we can help at every stage of your loved ones dementia journey.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Chiropody
District nursing team
Optician
Dentist
Occupational therapy
Speech and language therapy
Movement therapy
Alternative therapies

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Jubilee House will provide your loved one with care that is completely tailored to their individual needs and wishes.

I love Care UK’s ‘fulfilling lives’ ethos: I truly believe that moving into a care home is an opportunity for residents to live life to the full, with care and support. I see it as the start of an exciting new phase of life, and it’s wonderful to see the positive effects of what we do, and how we make people happy.

Malgo WcisloHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Jubilee House care home.

Care UK triumphs at the National Care Home Awards

For an incredible third time in a row, Care UK has won the gold trophy for the ‘Outstanding Larger Care Provider’ category at the Care Home Awards.

Care UK announces two senior appointments to support growth and quality agenda

After four decades of sustained growth Care UK has announced two senior appointments to help it deliver planned future growth while ensuring it maintains its...

Care UK wins coveted care sector award

One of the most coveted and prestigious awards in the health and social care sectors has been presented to Care UK.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Jubilee House care home.

They always keep us updated in any changes, can always ask questions too. Have face timed some of the staff and understand my father’s needs and have seen this and he is happy with his care and support.

Relative of a resident, April 2021

My mother has been in other homes, which I thought was good, but care at Jubilee House has been exemplary. Satisfied many levels such as communication, staff are professional. Never smells, has a good atmosphere. No drama, room is marvellous. So well looked after.

Relative of a resident, April 2021

I was thrilled to read that Jubilee House had received an OUTSTANDING report from the CQC. No nursing home deserves it better, and I know that from personal experience when my late husband Mick was in your wonderful care. Your team are absolutely fabulous!

Betty Adams, September 2020

I quite regularly get phone calls, even regarding minor things such as changes in her medication so I feel well informed. If I have ever noticed anything; for example, she was anxious on her current medication, I told the staff and they changed her medication.

Mr B L, Relative of a resident, November 2019

Anything that has happened they contact me, they listen to what I’ve got to say and it’s been helpful to them.

Mrs. P. C, Relative of a resident, July 2019

Care Home Awards Winner 2022 - Outstanding Larger Care Provider

Health Investor Award Winners 2022 - Residential Care Provider of the Year

UK Employee Experience Awards - Best Use of Digital Technologies

Public Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year

Caring UK Awards Winner 2021

National Care Awards Winner 2021 - Care Home of the Year

LaingBuisson Award Winner 2021 - Residential Care Provider of the Year

LaingBuisson Award Winner 2021 - Property Developer of the Year

Care Home Awards Winner 2021 - Best Larger Care Home Group

National Association of Care Catering Awards Winner 2021 - Catering Team of the Year

National Apprenticeship Awards Finalist 2021

Public Sector Catering Awards Winner 2021 - Catering Manager of the Year

Social Care Top Leaders Awards Finalist 2021

Care Home Professional Power List 2021

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards Finalist 2021 - Professional Excellence

Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Winner 2020 - Best Larger Care Home Group

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards Finalist 2020

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist 2019 - Care Provider of the Year

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Watch a video about the process

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is assisted living?

Discover what types of care assisted living offers and whether it is the right choice for you or your loved one.

What's the difference between a care home and a nursing home?

Discover the different types of care that care homes and nursing homes offer for residents.

How to care for someone with dementia

Learn the best way to care for someone with dementia, from how to keep them happy to the questions you should avoid asking.

Our approach to living with Coronavirus

We are very pleased to be able to say that, as the Spring booster Covid vaccination is being provided to residents in our homes, the additional protection and our continued infection prevention and control measures means we can start ‘living with Covid’ and regain more normality in day-to-day care home life.

FAQs

Jubilee House offers residential, dementia, nursing, nursing dementia, respite and end of life care for older people in Godalming, Surrey.

The CQC overall rating for Jubilee House is "Outstanding".

Yes, you can find more Care UK homes in these locations:

Care homes in Surrey

Care homes in Godalming

Jubilee House care home

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