What is Jubilee House’s CQC rating?

The CQC overall rating for Jubilee House is "Outstanding".

Jubilee House

Q: What is Jubilee House’s CQC rating?

The CQC overall rating for Jubilee House is &quot;Outstanding&quot;.

Trusted to care in Godalming, Surrey
Rated 'Outstanding' by the CQC

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Jubilee House

Welcome to Jubilee House

Jubilee House provides ‘outstanding’-rated care for those living with dementia, including residential dementia and nursing dementia care, and sensitive end of life care.

When your loved one moves into our care home in Godalming, Surrey, we find out all we can about their experiences, interests, likes and dislikes.

We also produce detailed care plans that include everything from your loved one’s preferred routines. Jubilee House residents are fully involved in decisions around their care and how they would like to spend their day. They decide everything, including the time they want to get up, what they want to wear and eat, and the activities they’d like to do.

We are proud to be accredited with the Gold Standards Framework Care Homes Programme. This demonstrates our skill and commitment to delivering high quality, person-centred care to residents at the end of their life.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Pound Lane
Godalming
Surrey
GU7 1BX

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CQC Rating

Outstanding

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Free event

Wills and Power of Attorney - free event at Jubilee House, a care home in Godalming

Learn about the importance of wills and having a Power of Attorney in place for your loved one on Tuesday 16th September 2025, 11am - 12.30pm.

Find out more

Free event

Eating as we age - free event at Jubilee House, a care home in Godalming

Join us to learn how to keep healthy and hydrated in older age, sharing valuable advice on nutrition, hydration, and wellbeing on Tuesday 19th August 2025, 11am - 12.30pm.

Find out more

Free event

Stroke café - free event at Jubilee House

This is an opportunity for those affected by a stroke to share stories and make new friends in a relaxed and friendly environment on the last Thursday of each month, 11am - 12.30pm.

Find out more

Stroke café - free event at Jubilee House

Have a look around our home

At Jubilee House there are plenty of facilities and shared spaces for residents to enjoy.

View images and videos

Life at our home

The Jubilee House care home team takes pride in finding out what’s important to every person we care for. We believe in supporting residents to enjoy a meaningful lifestyle, whatever their abilities. We get to know your loved ones interests and plan activities to suit them.

Activities room
Garden
Garden view rooms
Hair and beauty salon
Local shops nearby
Lounge area

Care at our home

Jubilee House specialises in dementia care. Some of our residents have additional needs that require nursing intervention which we can support, meaning we can help at every stage of your loved ones dementia journey.

Types of care offered

Healthcare services

Alternative therapies
Chiropody
Dentist
District nursing team
Movement therapy
Namaste care
Occupational therapy
Optician
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Jubilee House will provide your loved one with care that is completely tailored to their individual needs and wishes.

My favorite part of each day is getting to spend time with the residents, chatting and having a laugh. Also, working with the other colleagues as a team towards a goal and being able to achieve it.

Nealsen VeerasawmyHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Jubilee House care home.

Care UK rolls out plant-based cleaning products across 163 homes

Care UK has become the largest care home provider to commit to sustainable cleaning practices in their care homes.

Godalming care homes invite community to honour VE Day

Two care homes in Godalming are opening their doors to the community to mark 80 years since the end of World War II.

Godalming care homes invite community to honour VE Day

Two care homes in Godalming are opening their doors to the community to mark 80 years since the end of World War II.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Jubilee House care home.

The attention put into the care for every individual is absolutely marvellous, and medically they are so on the ball. They tell you everything... I know what my loved one has been doing, they show me what she has been sewing or painting, tell me about her weight... every little thing.

Relative of a resident, March 2024

Whenever I visit, everyone is really friendly, it is a pleasure to spend time there. It's the general atmosphere of the place. I know it is a care home, but it is a very happy place, and that's down to the staff… they are all brilliant. They put on lots of things to keep the residents active.

Relative of a resident, March 2024

We are so impressed with the total awareness of our loved one's needs and how they adapt the care appropriately for him. They are totally open with everything. If there are any changes they phone us and when we see them, they always update us on what has happened and answer any questions.

Relative of a resident, March 2024

The care provided by every single member of staff from the manager to the cleaners is exemplary.

Relative of a resident, August 2023

There is very good communication from the home and I am very satisfied with staff. I am very happy and satisfied as the team are always trying the best for my mother.

Relative of a resident, August 2023

Gold Standard Framework Accredited

Palliative Care Awards 2024 finalist - Excellence in Palliative Care Nursing Award

Palliative Care Awards 2024 finalist - Care Manager (Residential & Nursing) Award

Palliative Care Awards 2024 finalist - Ancillary Worker Award

Surrey Care Awards winner 2023 - Nursing Home of the Year

Surrey Care Awards Finalist 2022 - Unsung Heroes Award

Silver Marketing Association Awards 2025 - winner

Palliative and End of Life Care Awards 2025 winner - Workforce Development Award

Lottie awards 2025 winner - UK’s Top 10 Large Care Providers

Stars of Social Care Awards 2025 winner - Great Marketeer Award (The Big Dementia Conversation)

NASHiCS Safety in Care awards 2025 winner - Championing Safety in Care

Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'

Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award

Public Sector Catering Awards 2025 winner - Care Catering Award

Care Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year

Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'

Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett

Public Sector Catering awards 2025 finalist - Health and Nutrition Award

Leading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland

Health Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 winner - Use of Technology

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Why get an early dementia diagnosis?

Dementia is a condition that affects an individual’s memory, thinking, and behaviour. Recognising the early signs and seeking an early diagnosis can...

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Watts Gallery - Guildford
Wisley Garden Centre - Woking
Broadwater Lake Nature Reserve - Harefield, Uxbridge
Squire's Garden Centre - Woking

Nearby Homes

Jubilee House

Surrey GU7 1BX

CQC Rating: Outstanding

FAQs

Jubilee House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, hair and beauty salon, minibus for outings and church services.

The CQC overall rating for Jubilee House is "Outstanding".

Jubilee House offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Godalming, Surrey.

Yes, you can find more Care UK homes in these locations:

Care homes in Surrey

Care homes in Godalming

Jubilee House care home

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Jubilee House

Jubilee House

Welcome to Jubilee House

At a glance

Wills and Power of Attorney - free event at Jubilee House, a care home in Godalming

Eating as we age - free event at Jubilee House, a care home in Godalming

Stroke café - free event at Jubilee House

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

Care UK rolls out plant-based cleaning products across 163 homes

Godalming care homes invite community to honour VE Day

Godalming care homes invite community to honour VE Day

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Jubilee House

Jubilee House

Welcome to Jubilee House

At a glance

Wills and Power of Attorney - free event at Jubilee House, a care home in Godalming

Eating as we age - free event at Jubilee House, a care home in Godalming

Stroke café - free event at Jubilee House

Have a look around our home

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Outstanding

What's going on

Care UK rolls out plant-based cleaning products across 163 homes

Godalming care homes invite community to honour VE Day

Godalming care homes invite community to honour VE Day

What others have to say

Your next steps

Help and advice

Why get an early dementia diagnosis?

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Jubilee House provide?

What is Jubilee House’s CQC rating?

What types of care does Jubilee House offer?

Are there any other Care UK care homes in Surrey?