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Our team at
Old Norse Lodge

Trusted to care in Scartho Top, Grimsby

Trusted to care in Scartho Top, Grimsby|With over 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last five years|Discover why Care UK is trusted to care by over 16,000 families

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Meet our friendly care team

The dedicated and experienced team at Old Norse Lodge provides your loved one with care that’s completely tailored to their individual needs and wishes.

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Rachael Smith

Home Manager

I have been actively involved in the care sector since 2011.

My journey began as a domestic in a residential/dementia home, where I transitioned into the role of a care assistant. It was during this time that I discovered my true passion for a caring role.

I am committed to delivering the highest quality of care in a person-centred manner and within a homely environment. I lead a strong and passionate team that shares my dedication, maintaining high standards and a similar drive.

Outside of my professional commitments, I find enjoyment in reading, going to the gym, and socializing with friends and family.

Debbie Scott
Debbie Scott
Front of House Manager

I started as a carer and progressed to senior carer. After switching to an administrative role, I then moved into my current position as Front of House Manager.

Working in care is an important role that lots of people underestimate. It’s often long hours and it can be hard, but I love being able to help people in any way I can and to the best of my ability.

As Front of House Manager, you need to be cheerful, welcoming, compassionate, helpful and organised.

My biggest interests outside of work are reading and looking after my French bulldog, Mabel. I also have a static caravan that we go to almost every weekend.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Every colleague receives training in infection prevention and control as part of their induction and updates regularly through online and in-person learning. Our dedicated IPC Champions in each home help embed safe working practices and raise awareness of hygiene standards.