Our team at
Blossomfield Grange

Trusted to care in Solihull, West Midlands


Meet our friendly care team

It is the people who make our home a truly happy and caring one. At Blossomfield Grange, our experienced team of dedicated professionals, all of whom undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.

Heather James

General Manager

Heather James

I qualified as a registered nurse and spent the early part of my career working in the NHS.

I graduated from Birmingham University with an Msc in Health Care Policy and Management. I have worked as an NHS Modern Matron, managed multiple sites and worked as General Manager for Community Services in Birmingham. I made the transition to the private sector in 2014 and I am delighted to now be working at Blossomfield Grange as General Manager as it gives me the opportunity to lead a team delivering excellent, quality care to some very special individuals. The team and I are committed to hard work and dedication in order to serve the residents and ensure that the community represents caring and compassionate care within a beautiful environment at Blossomfield Grange.

Mussarat Ashraf
Deputy Manager

Since coming here in 2006 I have had the opportunity to work in a variety of roles starting as a Care Assistant and progressed to Deputy Manager.

Whilst here I qualified as a nurse and I knew in my heart that this is where I belonged as I felt part of a family here at Blossomfield Grange. Working here gives me the opportunity to work alongside such caring and professional colleagues and such amazing residents. I am proud to be a part of such a prestigious organisation and I take pride in ensuring the residents receive quality care every day. Our mission to champion the quality of Life for all residents remains a central point in my heart.

Jo Hopkins
Director of Community Relations

My role within Blossomfield Grange is to help and support families who are looking into care and a new home for their loved ones.

This can be an upsetting time for all involved and may be a whole world they may never have explored before, so it is absolutely essential that we listen and capture the needs and individuality of the new potential resident, whilst also offering the family reassurance and trust. The end result seeing their loved one move in, settle and be happy and the positive impact this has on the whole family is extremely rewarding. It's a real privilege to be a part of the team at Blossomfield Grange and getting to know all the wonderful residents.

Samantha Birks
Activities Lead Coordinator

I started work in another one of our communities, Metchley Manor, in various roles.

In 2014 I moved here as Activities and Volunteers Cooordinator. I am a qualified florist with a love of gardening and flowers and have taken a keen interest in the beautiful gardens we enjoy here at Blossomfield Grange, starting a hugely popular gardening club. I thoroughly enjoy getting to know the residents, their individual likes and dislikes, as well as the interesting lives many of them have led.

Kirsty Bird
Reminiscence Coordinator

I have worked here since 2014 as a Senior Care Assistant in the Reminiscence neighbourhood.

I have recently taken the Reminiscence Coordinator role on permanently after completing maternity cover and will continue managing the care and the team to the best of my ability.

Colleague voices at Blossomfield Grange

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.


Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 


The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.


Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.