What is Bowes House’s CQC rating?

The CQC overall rating for Bowes House is "Good".

Bowes House

Q: What is Bowes House’s CQC rating?

The CQC overall rating for Bowes House is &quot;Good&quot;.

Trusted to care in Hailsham, East Sussex

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Bowes House

Welcome to Bowes House

Our care home in Hailsham blends old and new – incorporating Victorian brewery buildings and a new-build facility – it delivers the best of care to older people.

Bowes House in Hailsham, East Sussex, provides a wide range of care services, from short respite stays, through to full time nursing and residential care. We are also highly experienced in delivering care for people with Alzheimer’s and other forms of dementia.

Our 90-bedroom home has its own café, hair salon and is divided into four suites, each named by local schoolchildren. Each suite has its own lounge and dining room to create a ‘community within a community’.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

25 Battle Road
Hailsham
East Sussex
BN27 1DU

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Promotion

Save £100* a week

Right now, we’re offering a saving of £100 per week if you join us as a permanent resident.

Find out more

Free event

Blind veterans café - free event at Bowes House

We are proud to host the regular support group for the Blind Veterans charity, supporting service men blinded in the course of duty in a range of different ways at Bowes House on the second Wednesday of every month, from 10am.

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Free event

Dementia networking lunch - free event at Bowes House

Join us for the chance to meet a range of service providers supporting those living in the community with dementia, and their families on Monday 19th May 2025, 12pm - 1.30pm.

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Free event

VE Day celebration - free event at Bowes House

Join us to mark the 80th anniversary of VE Day on Wednesday 7th May 2025 at 11am-1pm.

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Free event

Carers café – free event at Bowes House

If you are a carer for a friend or loved one, perhaps you need a break from daily routine or wish to meet other carers. Why not join us for our monthly carers support group on the third Thursday of each month, 2.30pm - 4pm.

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Free event

Stroke friendship café - free event at Bowes House

This is an opportunity for those effected by a stroke to share stories and make new friends in a relaxed and friendly environment on the second Wednesday of each month, 2pm - 3.30pm.

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Free event

Pie and a pint gentleman’s club - free event at Bowes House

Join us in our bar area for a sociable chat with other gentlemen in the local community over a pie and a cold pint on the second Thursday of each month, 12.30pm - 1.30pm.

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Free event

Connections cafe - free event at Bowes House

Aimed at those living with dementia and their loved ones, you'll have the opportunity to meet and share experiences with like-minded people in the local community on the fourth Thursday of each month, 2pm - 3.30pm.

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Free event

Community cinema - free event at Bowes House

Open to anyone who enjoys classic, 'feel good' films, including those living with dementia and their loved ones on the last Wednesday of each month, from 2pm.

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Community cinema - free event at Bowes House

Have a look around our home

The home has its own café, hair salon and dining room, so there’s something to do whatever the weather.

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A tour of Bowes House

Life at our home

Everything we do at Bowes House, from the care we provide, through to the activities we plan, and even the meals our catering team prepares, are tailored to residents – that way each resident receives an experience that’s as individual as they are.

Cafe
Church Services
Cinema room
Garden
Hair and beauty salon
Library
Local shops nearby
Minibus for outings
Multi-faith room
Music room
Pet friendly visits
Reminiscence room
Shop

Care at our home

Bowes House provides an extensive range of care, from short term respite care through to end of life care. This means that we can continue to care for your loved one even if their needs change.

Types of care offered

Healthcare services

Alternative therapies
Community support services
Movement therapy
Occupational therapy
Optician
Pharmacy service
Rehabilitation
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Bowes House will provide your loved one with care that is completely tailored to their individual needs and wishes.

I’m passionate about my role and the home. I like to see lots of smiles and interaction with staff and residents. A good working day for me is to know that I have given my all to my team and to residents.

Natasha KingHome Manager

Meet the rest of our team

Meaningful lifestyles at Bowes House

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Bowes House care home.

Care UK retains nationally recognised Care Catering Award title for third year in a row

Care UK colleagues are celebrating after winning the Public Sector Catering Award’s Care Catering category for the third year in a row.

Hailsham care home to host community dog show

In honour of this year’s Crufts, a care home in Hailsham is raising the ‘woof’ with its very own community dog show.

Hailsham care home residents get into swing of Christmas with festive show

Music was in the air at a Hailsham care home as residents spent a Christmasy afternoon with a local theatre group.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Bowes House care home.

They have a dedicated lady who arranges activities for residents. There is always something going on and the residents can choose if they want to be involved or not. It is extremely well organised and well attended and they have a good variety of things from day to day... there is live music with a singer, they can dance or listen to the music... they have barbeques and tea parties... games and quizzes... there is something for everyone!

Relative of a resident, September 2024

The care and attention that my loved one receives is fantastic! They know her personally. The staff are always engaging with her, cuddle her... if there is music they will dance with her. The care and attention she receives from the staff is above and beyond.

Relative of a resident, September 2024

The menu is varied and the food is nutritious and tasty. I've eaten there a couple of times myself and was impressed! They cater for special dietary requirements and if the residents want something that is not on the menu they do their best to provide it for them.

Relative of a resident, March 2024

The care staff understand my loved one's needs. They respect her limitations, whilst still encouraging her to be self-sufficient as much as she can.

Relative of a resident, March 2024

It's a bright and inviting environment and they maintain a lovely, happy atmosphere... when you walk in you feel so welcome and at home.

Relative of a resident, March 2024

Public Sector Catering Awards 2025 winner - Care Catering Award

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2025

Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole

Caring UK Awards 2024 finalist - Employer of the Year

Caring UK Awards 2024 finalist - Care Group of the Year

Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year

Love Laundry Awards 2024 finalist - Care Home Group

National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler

LaingBussion Awards 2024 finalist - Care Home Group of the Year

Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year

The National Care Awards 2024 winner - Care Home Group (Large)

National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award

Inhouse Recruitment Awards 2024 finalist - Candidate Experience

Inhouse Recruitment Awards 2024 finalist - Best Place to Work

Inhouse Recruitment Awards 2024 finalist - Use of Tech

UK Employee Experience Awards 2024 winner - Best Employee Experience Journey

UK Employee Experience Awards 2024 winner - Best Company to Work For (large company)

Care Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities

William Rathbone Awards 2024 winner - Executive Nurse Leadership

Stars of Social Care Awards 2024 winner - Recruitment and Retention Award

Dementia Care Awards 2024 finalist - The Dementia Friendly Business Award

Craft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award

Public Sector Catering Awards 2024 winner - Care Catering Award

Care Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year

Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024

Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)

Health Investor Awards 2024 finalist - Care provider of the year

Caring UK Awards 2023 winner - Care Group of the Year

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

Signs of ageing or dementia?

As we or our loved ones grow older, changes in memory, behaviour, and cognitive function are common, but distinguishing between normal ageing and early signs...

Can the risk of dementia be reduced?

Dementia is a growing concern for many people especially when getting older. It is important to understand how we can reduce the risk of dementia, whether...

Is a dementia diagnosis life-changing?

A dementia diagnosis can be overwhelming for both individuals and their families, and many wonder whether a fulfilling life is still possible.

Trips and outings

Residents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.

Eastbourne Beach - Eastbourne, East Sussex
Blue Bell Railway - Sheffield Park, Uckfield
Brighton and Hove Football Stadium - Brighton, East Sussex
Glyndebourne Opera House - Lewes, East Sussex
Raystede Animal Sanctuary - Lewes, East Sussex
Beachy Head Cliffs - Eastbourne, East Sussex

Nearby Homes

Bowes House

East Sussex BN27 1DU

CQC Rating: Good

FAQs

Bowes House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, pub/ bar, library, shop, minibus for outings, local shops nearby, music room, reminiscence room, church services and multi-faith room.

The CQC overall rating for Bowes House is "Good".

Bowes House offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Hailsham, East Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in East Sussex

Care homes in Hailsham

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Bowes House

Bowes House

Welcome to Bowes House

At a glance

Save £100* a week

Blind veterans café - free event at Bowes House

Dementia networking lunch - free event at Bowes House

VE Day celebration - free event at Bowes House

Carers café – free event at Bowes House

Stroke friendship café - free event at Bowes House

Pie and a pint gentleman’s club - free event at Bowes House

Connections cafe - free event at Bowes House

Community cinema - free event at Bowes House

Have a look around our home

A tour of Bowes House

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

Meaningful lifestyles at Bowes House

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What's going on

Care UK retains nationally recognised Care Catering Award title for third year in a row

Hailsham care home to host community dog show

Hailsham care home residents get into swing of Christmas with festive show

What others have to say

Your next steps

Help and advice

Signs of ageing or dementia?

Can the risk of dementia be reduced?

Is a dementia diagnosis life-changing?

Trips and outings

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Bowes House provide?

What is Bowes House’s CQC rating?

What types of care does Bowes House offer?

Are there any other Care UK care homes in East Sussex?