What is Bowes House’s CQC rating?

The CQC overall rating for Bowes House is "Good".

Bowes House

Q: What is Bowes House’s CQC rating?

The CQC overall rating for Bowes House is &quot;Good&quot;.

Trusted to care in Hailsham, East Sussex

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Bowes House

Welcome to Bowes House

Our care home in Hailsham blends old and new – incorporating Victorian brewery buildings and a new-build facility – it delivers the best of care to older people.

Bowes House in Hailsham, East Sussex, provides a wide range of care services, from short respite stays, through to full time nursing and residential care. We are also highly experienced in delivering care for people with Alzheimer’s and other forms of dementia.

Our 90-bedroom home has its own café, hair salon and is divided into four suites, each named by local schoolchildren. Each suite has its own lounge and dining room to create a ‘community within a community’. Every bedroom has an en-suite wet room, flat-screen television, electronically adjustable bed and a 24-hour nurse call system, plus phone and internet connection points. All of our ground floor bedrooms open directly onto patios in our courtyard or garden.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

25 Battle Road
Hailsham
East Sussex
BN27 1DU

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Get a three week respite stay for the price of two

If you care for an older loved one at home and need some time away – we are here to help. Right now, we are offering a three-week respite stay for the price of two.

Find out more

Get a three week respite stay for the price of two

Carers café – free event at Bowes House

If you are a carer for a friend or loved one, perhaps you need a break from daily routine or wish to meet other carers. Why not join us for our monthly carers support group.

Find out more

10th birthday celebrations – free event at Bowes House

Join us for our milestone anniversary celebrations to mark a decade of delivering quality care to the local community.

Find out more

10th birthday celebrations – free event at Bowes House

Summer festival – free event at Bowes House

To celebrate Care Home Open Week 2023 on Friday 30th June 10am - 4pm we’re hosting a 'Great Gatsby festival' themed open day for the local community and we would love for you to join us.

Find out more

Summer festival – free event at Bowes House

Life at our home

Everything we do at Bowes House, from the care we provide, through to the activities we plan, and even the meals our catering team prepares, are tailored to residents – that way each resident receives an experience that’s as individual as they are.

Cafe
Church Services
Garden
Hair and beauty salon
Library
Local shops nearby
Minibus for outings
Multi-faith room
Music room
Pub/ bar
Reminiscence room
Shop

Care at our home

Bowes House provides an extensive range of care, from short term respite care through to end of life care. This means that we can continue to care for your loved one even if their needs change.

Types of care offered

Healthcare services

Alternative therapies
Community support services
Movement therapy
Occupational therapy
Optician
Pharmacy service
Rehabilitation
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Bowes House will provide your loved one with care that is completely tailored to their individual needs and wishes.

Teamwork is hugely important to my role. I work hard to empower colleagues and build strong bonds within the home’s team, and I believe in leading by example and giving team members room to grow.

Andy BurtHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What's going on

There's never a dull moment at Care UK! Why not find out what's going on at Bowes House care home.

‘Agree to disagree’ – the secret to a long marriage according to Hailsham residents

Love was in the air at a Hailsham care home when two residents celebrated a very special milestone.

‘The start of a new chapter’ – Hailsham care home launches new dementia guide to support families

A care home in Hailsham has launched a unique video guide to support people whose loved ones have been diagnosed with dementia.

Care UK shortlisted for fourteen Care Home Awards

Care UK has been shortlisted in fourteen categories for this year’s Care Home Awards, including the Outstanding Larger Group Care Provider category.

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Bowes House care home.

I just wanted to pass on my thanks to the staff that helped with my mums care. Everyone we came into contact with was so kind. I'm glad she was somewhere with people who showed her empathy and respect

Daughter of a resident, November 2022

We would like to thank you for all the care that you gave to my father and step-mother and for making them comfortable.

Daughter of a resident, October 2022

We would like to thank you for your kindness to our relative. It was such a comfort to know you were looking after her and were so caring for her. We were so pleased to meet you a few weeks ago and you are clearly so devoted to your job and so understanding to people’s needs. We cannot thank you enough.

Relative of a resident, December 2021

Thank you to everyone for looking after our mum. Thank you for the amazing time and care you gave, we could not have wished for mum to be anywhere else. I will never forget the great time spent with her in the dining room and café, and the lovely chats and laughs with you all. Thank you to every single one of you.

Family of Resident, August 2021

To all the staff at Bowes House, thank you all so much for all the care and friendship you showed Gweneth while she was in Bowes House. Thank you again with love.

Family of Resident, August 2021

UK Employee Experience Awards 2023 Winner - Best Employee Engagement

Public Sector Catering Awards 2023 Winner - Care Catering Award

Care Home Awards 2023 Finalist - Outstanding Larger Group Care Provider

Care Home Catering Awards 2023 Finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 Winner - Silver Award

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 Finalist - Large Residential Care

National Care Awards 2022 Winner - Care Operations/Area Manager

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 Finalist

NACC Awards 2022 Winner - Care Establishment of the Year

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Health Investor Award 2022 Winners - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 Winner

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 Winner - Best Larger Care Home Group

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

One step at a time – Dealing with a dementia diagnosis

Learn about the practical next steps to take after receiving an early dementia diagnosis, from planning for the future to finding sources of support.

Nearby Homes

Bowes House

East Sussex BN27 1DU

CQC Rating: Good

Download directions to our home

Directions to Bowes House

FAQs

Bowes House offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, hair and beauty salon, pub/ bar, library, shop, minibus for outings, local shops nearby, music room, reminiscence room, church services and multi-faith room.

The CQC overall rating for Bowes House is "Good".

Bowes House offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Hailsham, East Sussex.

Yes, you can find more Care UK homes in these locations:

Care homes in East Sussex

Care homes in Hailsham

Bowes House care home

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