Our team at
Bowes House

I feel honored to have joined the team at Bowes House as Deputy Manager. I am passionate about fulfilling the lives of our residents and putting them at the heart of everything we do. Having had loved ones in care homes, I fully understand how daunting the experience can be. Bowes House has a true family feel and I am excited to see what the future holds.

I wanted to work for Care UK (I joined in May 2014) because I was keen to work with families and the elderly, and I wanted to help people through the process of choosing the right care home for their loved one. The environment I work in is lovely and the work itself is extremely rewarding – I’m very proud of Bowes House and what we do here.

In a previous role I worked with the long term unemployed, helping them to get back into employment, but I actually use many of the same skills now, including empathy, listening and relationship-building skills. Away from work, I love socialising, eating out and travelling to warm countries!

I have a Level 3 certificate in Health and Social Care and have worked my way up through the team as I wanted to work in as many roles as possible to understand how each job works.

I’m now looking forward to working with everyone in my new role to build a great activities team for the benefit of all the residents. I love seeing the smiles and hearing the laughter created from an activity we have put together.

I think to be a Lifestyle Lead you need to be very organised, have a good understanding of your residents, their needs and wishes. You also need to have good communication with your care staff to help encourage and support your goals for your residents.

When I’m not working, I don’t have much time to unwind as I have a busy family, but I enjoy watching my son play rugby and having girly days with my daughter and stepdaughter on the weekends and the occasional night out with friends.

I am passionate about my role at Bowes House. I want to ensure the residents receive the very best of care. My office is in Weald unit do come along to see me if you have any questions!

I have worked as a chef for over 18 years. In the past I have worked in fine dining restaurants and other care settings, more recently at Bowes House. Please come and talk to me if you have any special requests or requirements.

I previously worked as a receptionist for Herstmonceux Castle at Queen’s University Canada. I walked by the home with a friend and thought it looked like a nice place to work, so I said that I hoped to be sitting on reception there one day – and here I am!

It’s been everything I hoped it would be – the people I work with and the residents are fantastic. In my role it’s really important to be patient and organised. I’m always busy and no day is the same at Bowes House, but that’s why I love it.

Outside of work, I enjoy going shopping and spending quality time with my mum and partner.

Working in different departments from housekeeping, care, the lifestyle team and most recently promoted to Head House keeper and ICC. The role of Infection Prevention & Control (IPC) Champion is vital in ensuring that colleagues maintain a high standard of hygiene and cleanliness in the home, keeping residents and colleagues safe. They work hard to deliver the relevant training to the team, complete audits and keep on top of the legislation and guidelines.

I ran a large motor vehicle training department for 11 years and worked as a lecturer after studying health and safety and being trained in various disciplines of engineering.

I wanted to use the skills I’d gained along the way to make a positive impact on people’s lives – and I haven’t looked back! My favourite part of the day is interacting with the residents. I always look forward to chatting with my colleagues at Bowes House too. Teamwork is a big part of my role. You need to work well with others and be proactive to provide the best service for residents and their families.

When I’m not at work, I enjoy spending time with my family or unwinding with a good book or a sea fishing trip.