Trusted to care in Hailsham, East Sussex
The team at Bowes House comes from all different backgrounds, but we share a common purpose - to make residents happy and fulfilled every day. We're a close-knit bunch and we support each other to do our best work. Find out more about us on these pages.
I have worked for Care UK for over five years, in a number of roles and locations.
I feel honored to have joined the team at Bowes House as Deputy Manager. I am passionate about fulfilling the lives of our residents and putting them at the heart of everything we do. Having had loved ones in care homes, I fully understand how daunting the experience can be. Bowes House has a true family feel and I am excited to see what the future holds.
I am passionate about people and making a difference to people’s lives.
I wanted to work for Care UK (I joined in May 2014) because I was keen to work with families and the elderly, and I wanted to help people through the process of choosing the right care home for their loved one. The environment I work in is lovely and the work itself is extremely rewarding – I’m very proud of Bowes House and what we do here.
In a previous role I worked with the long term unemployed, helping them to get back into employment, but I actually use many of the same skills now, including empathy, listening and relationship-building skills. Away from work, I love socialising, eating out and travelling to warm countries!
Before working for Care UK I was the head chef in a four star hotel in Eastbourne, but I was keen to move my career in a different direction and explore new horizons, so I joined the home in September 2015.
I soon discovered the huge amount of job satisfaction that comes with this role. Seeing residents enjoying their meals and smiling when they’ve had a good experience is the best part of what I do.
I’ve got pretty high standards: it’s vital in my job and in this sector in particular. I talk to residents a lot about what they think of the food we prepare for them and what they’d like more of. It’s important to listen and learn from them and make appropriate changes.
I first joined Bowes House as part of the NHS rehab team and was offered a position as a carer in the home.
I have a Level 3 certificate in Health and Social Care and have worked my way up through the team as I wanted to work in as many roles as possible to understand how each job works.
I’m now looking forward to working with everyone in my new role to build a great activities team for the benefit of all the residents. I love seeing the smiles and hearing the laughter created from an activity we have put together.
I think to be a Lifestyle Lead you need to be very organised, have a good understanding of your residents, their needs and wishes. You also need to have good communication with your care staff to help encourage and support your goals for your residents.
When I’m not working, I don’t have much time to unwind as I have a busy family, but I enjoy watching my son play rugby and having girly days with my daughter and stepdaughter on the weekends and the occasional night out with friends.
I have worked in Bowes house for a number of years.
Working in different departments from housekeeping, care, the lifestyle team and most recently promoted to Head House keeper and ICC. The role of Infection Prevention & Control (IPC) Champion is vital in ensuring that colleagues maintain a high standard of hygiene and cleanliness in the home, keeping residents and colleagues safe. They work hard to deliver the relevant training to the team, complete audits and keep on top of the legislation and guidelines.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.