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Trusted to care in Mitcham, Surrey
Cumberland is a comfortable and welcoming care home in Mitcham, Surrey, that provides quality residential, dementia and nursing care for older people.
Our Surrey home has activity and sensory rooms, a quiet room, a comfortable lounge and dining room, as well as inviting outdoor spaces that are wheelchair accessible. Bedrooms are spacious and cosy, with ensuite facilities, and your loved one can personalise their room however they wish. There’s also a 24-hour nurse call system and TV connection point in each room.
We get to know each new resident, from their physical needs through to their personality, what they like to do, where they used to live, their hobbies and interests. Then we set about creating care and lifestyle plans that are unique to them.
We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.
67 Whitford Gardens
Mitcham
Surrey
CR4 4AA
Our team believe that when a person is enjoying their favourite activities in a setting where they feel secure and cared for, they will feel happy and relaxed. We tailor activities to residents’ interests so that they can enjoy meaningful experiences every day. We might do arts and crafts, have a news review session, watch a film or do a reminiscence activity – everything is designed around the people we care for.
The Cumberland team delivers a full range of quality care services. We always assess every prospective new resident before they join us, so we know we can provide them with the care and support they need.
Read moreEvery day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at Cumberland will provide your loved one with care that is completely tailored to their individual needs and wishes.
Every day in the home is different and I enjoy seeing residents adjust to the new environment and when they get better, seeing families smile after visits. I also have the joy of supporting and watching new staff learn and adapting to new ways of working.
Portia NleyaHome Manager
When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.
Here are just some of the comments we’ve received from family, friends and residents at Cumberland care home.
To Sunita and all the wonderful caring people at Cumberland who are all so truly warm hearted. We enjoyed it so much as there was such a happy atmosphere for everyone enjoying themselves. Beautifully and thoughtfully arranged. Thank you all so much.
Family of resident, September 2021Just want to thank everyone for what you have done for my mum. 10 months ago I thought I was going to lose her but what you have all done and the care you have given. I am doing something I never thought I would be doing by taking her to a home. So thank you all very much.
Family of resident, September 2021It is wonderful to hear latest news from Cumberland and we really appreciate this way of keeping informed. I wanted to say thank you to all the staff for your extraordinary work and wonderful care for Dad, and all the residents.
Daughter of a resident, May 2020I thought the Zoom meeting for relatives was a great idea. I felt much more reassured at the end of it! A very big thank you from my family and me for being just amazing throughout this time. Whenever I call, I feel that nothing is too much trouble for the staff from general updates to arranging the Skype calls. I certainly feel that my mum is in very safe and caring hands. Can't wait to thank you all in person.
Daughter of a resident, May 2020Thank you too for your openness and communication at this difficult time. It really is appreciated. Although this pandemic is horrible it is a blessing to see how you have all pulled together for each resident and showing such care and kindness to each of them. The weekly update from Christian is really good and we've really appreciated our hellos to dad at the door.
Daughter of a resident, May 2020Care Home Awards 2022 - Best Facilities Management
Leaders in Care Awards Finalist 2022 - Care Home Provider of the Year
Read MoreCaring UK Awards Winner 2022 - Midlands & Wales Care Home of the Year
Read MoreLaingBuisson Award Finalist 2022 - Large Residential Care
Read MoreNational Care Awards Winner 2022 - Care Operations/Area Manager
Read MoreDementia Care Awards Winner 2022 - Best Dementia Care Inspiring Leader
Read MoreSocial Care Top 30 Award Finalist
Care Home Professional Power List 2022
Read MoreNursing Times Workforce Awards Finalist 2022
Read MoreNACC Awards Winner 2022 - Care Establishment of the Year
Read MoreCare Home Awards Winner 2022 - Outstanding Larger Care Provider
Read MoreHealth Investor Award Winners 2022 - Residential Care Provider of the Year
Read MoreUK Employee Experience Awards - Best Use of Digital Technologies
Read MorePublic Sector Catering Awards Finalists 2022 - Care Catering AND Chef of the Year
Read MoreCaring UK Awards Winner 2021
National Care Awards Winner 2021 - Care Home of the Year
LaingBuisson Award Winner 2021 - Residential Care Provider of the Year
Read MoreLaingBuisson Award Winner 2021 - Property Developer of the Year
Read MoreCare Home Awards Winner 2021 - Best Larger Care Home Group
National Association of Care Catering Awards Winner 2021 - Catering Team of the Year
National Apprenticeship Awards Finalist 2021
Public Sector Catering Awards Winner 2021 - Catering Manager of the Year
Read MoreSocial Care Top Leaders Awards Finalist 2021
Care Home Professional Power List 2021
Read MoreUK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme
Read MoreDementia Hero Awards Finalist 2021 - Professional Excellence
Read MoreHealth Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the Year
Read MoreCare Home Awards Winner 2020 - Best Larger Care Home Group
Read MoreLaingBuisson Awards Finalist 2020
National Association of Care Catering Awards Finalist 2020
Read MoreBest Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020
Read MoreLeaders in Care Awards Finalist 2019 - Care Provider of the Year
Read MoreGroup Care Home Caterer of the Year 2018
Read MoreNot sure where to start, or how to choose?
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Click below for information on Care UK’s approach to living with Covid and visiting loved ones.
Read more about our approachCumberland offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: cafe, garden, activities room, hair and beauty salon, music room and church services.
The CQC overall rating for Cumberland is "Good".
Cumberland offers residential care, dementia care, nursing care, nursing dementia care, respite care and end of life care for older people in Mitcham, Surrey.