Cumberland

Trusted to care in Mitcham

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Cumberland

Welcome to Cumberland

Cumberland is a comfortable and welcoming care home in Mitcham that provides quality residential, dementia and nursing care for older people.

Our Surrey home has activity and sensory rooms, a quiet room, a comfortable lounge and dining room, as well as inviting outdoor spaces that are wheelchair accessible. Bedrooms are spacious and cosy, with ensuite facilities, and your loved one can personalise their room however they wish. There’s also a 24-hour nurse call system and TV connection point in each room.

We get to know each new resident, from their physical needs through to their personality, what they like to do, where they used to live, their hobbies and interests. Then we set about creating care and lifestyle plans that are unique to them.

At a glance

Location

67 Whitford Gardens
Mitcham
Surrey
CR4 4AA

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CQC overall rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

Our team believe that when a person is enjoying their favourite activities in a setting where they feel secure and cared for, they will feel happy and relaxed. We tailor activities to residents’ interests so that they can enjoy meaningful experiences every day. We might do arts and crafts, have a news review session, watch a film or do a reminiscence activity – everything is designed around the people we care for.

Cafe
Garden
Activities room
Hair and beauty salon
Music room
Church Services

Care at our home

The Cumberland team delivers a full range of quality care services. We always assess every prospective new resident before they join us, so we know we can provide them with the care and support they need.

Types of care offered

Residential care
Dementia care
Nursing care
Nursing dementia care
Respite care
End of life care

Healthcare services

Physiotherapy
Chiropody
Optician
Dentist
Speech and language therapy

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Cumberland will provide your loved one with care that is completely tailored to their individual needs and wishes.

The highlights of my role include spending quality time with all of the residents, supporting the team to succeed, and working closely with my team and with people in the local community to deliver successful events and experiences for the residents.

Ultimately, everything we do is about improving residents’ quality of life and making a difference to them.

Sunita AucharazHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC overall rating

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Cumberland care home.

It is wonderful to hear latest news from Cumberland and we really appreciate this way of keeping informed. I wanted to say thank you to all the staff for your extraordinary work and wonderful care for Dad, and all the residents, during this time. Thank you also for organising the relative's meeting on Friday on Zoom. It was so lovely to speak directly with you and other relatives, and I found the session incredibly helpful and informative. I really look forward to the next meeting.

Daughter of a resident, May 2020

Just wanted to say that I thought the Zoom meeting for relatives was a great idea, hope that is something that could continue. I felt much more reassured at the end of it! Finally, a very big thank you from my family and me for being just amazing throughout this time. Whenever I call, I feel that nothing is too much trouble for the staff from general updates to arranging the Skype calls. I certainly feel that my mum is in very safe and caring hands. Can't wait to thank you all in person.

Daughter of a resident, May 2020

Thank you too for your openness and communication at this difficult time. It really is appreciated. Although this pandemic is horrible it is a blessing to see how you have all pulled together for each resident and showing such care and kindness to each of them. The weekly update from Christian is really good and the skype sessions have worked better as we've gone on and we've really appreciated our hellos to dad at the door.

Daughter of a resident, May 2020

They're clearly very fond of her. I just feel like they care for her which gives me enormous peace of mind, to know that there are people who are looking after her so well, especially seeing as I can't do anything for her anymore.

Relative of a resident, November 2019

“My mum sees a doctor every 2 weeks regardless whether she's ill or not and they always let me know how she is. They tell me about any changes.”

Mr .M C, Relative of a resident, November 2019

Public Sector Catering Awards 2021 Finalist

UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering Programme

Care Home Awards Finalist 2021

Dementia Hero Awards 2021 Finalist - Professional Excellence

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards Best Larger Care Home Group Gold Winner 2020

LaingBuisson Awards Finalist 2020

National Association of Care Catering Awards 2020 finalist

Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020

Leaders in Care Awards Finalist - Care Provider of the Year 2019

Group Care Home Caterer of the Year 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help arrange a visit to tour the home at a time convenient to you.

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What are Care UK care homes really like?

We take the popular myths about care homes and compare them to what life is really like in a Care UK care home.

Top 10 tips for eating as we age

Supporting someone to have a positive mealtime experience can significantly affect a person’s enjoyment of food.

5 ways to take care of yourself

Whether you’re a full time carer or are balancing your responsibilities with a full-time job, it’s important to care for yourself too.

Our response to COVID

As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach

Download directions to our home

Directions to Cumberland