Trusted to care in Ashford, Surrey



Welcome to Echelforde

Echelforde is a welcoming, purpose-built care home close to the centre of Ashford, Surrey. We provide high quality residential, respite, day and dementia care for up to 50 people. We put residents first – always – and treat them like members of our own family. 

At Echelforde, we believe in supporting residents to be as independent as possible. Your loved one is welcome to do meaningful tasks around our Surrey care home if it helps to give them a sense of purpose. We plan a range of social distanced activities and outings each week too, from quizzes and games, to music and regular entertainment. We also have strong links with the local community.

Each bedroom is large and comfortable, with stylish furniture and a 24-hour nurse call system. Your loved one can bring their own personal possessions and items of furniture to make their room more personal to them. Echelforde also has lovely shared spaces, including an activity room, a hair salon, a shop and a bar.

At a glance


College Way
TW15 2XG

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CQC Rating
Open to new residents

Life at our home

We work hard to make Echelforde a true home from home for your loved one. At residents’ request, we’ve added a pub, we run outings to wherever people would like to go. Your loved one is welcome to help with any daily tasks they wish, and take part in as many activities as they like.

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  • Garden
  • Activities room
  • Hair and beauty salon
  • Cinema room
  • Pub/ bar
  • Shop
  • Music room
  • Reminiscence room
  • Church Services
Life at our home
Life at our home
Life at our home

Care at our home

At Echelforde, we provide a wide range of care services. We always perform an assessment of every prospective new resident before they join us, so we know we can give them the care they need.

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Care at 

Types of care offered

  • Residential care
  • Dementia care
  • Respite care
  • End of life care

Healthcare services

  • Community support services

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Meet the team

The dedicated and experienced team at Echelforde will provide your loved one with care that is completely tailored to their individual needs and wishes.


I believe that, as a home manager, you’re as good as your team. That’s why I always make sure I’m giving colleagues the support they need to do their jobs well. I love walking around the home checking in with them and the residents. It’s wonderful when residents take the time to sit and chat to me and share what they’ve been doing that day. 

Jagpal SinghHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Echelforde care home.

The level of caring is outstanding. They seemed to be a good team and helpful when I call. They give feedback on my mum, even on minor things, they keep me informed and the level of efficiency and how the home is run.

Relative of a resident, April 2021

They have been marvellous with my mum, and not been able to visit, they have been amazing and been in contact via Facebook

Relative of a resident, April 2021

Staff are incredible; they make you feel like one of the family and the care of our loved ones is excellent. The condition of home is very good and the entertainment they provide to the residents and communication they provide to the relatives is excellent.

Relative of a resident, April 2021

They are easy to talk to, they tell me everything that is going on, they are really kind and helpful.

Relative of a resident, November 2019

All the activity staff are always keeping them active and take them out in the community, coffee mornings and visits to garden centres and parks. It feels that they can’t do enough, they are always trying to keep the residents active.

Mrs. A.C - Relative of a resident, July 2019

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Our response to COVID


As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach
Our response to COVID

Download directions to our home

Directions to Echelforde