Trusted to care in
Each of us who works at Haven Lodge is committed to delivering personalised, quality care to your loved one. We meet each day to ensure we’re all up-to-date with residents’ health, so we’re providing consistent care. We strive to make each day the best it can be for the people we care for.
I first joined Care UK in 2016 as a nurse and I returned in 2020 as a Deputy Manager. Before I worked here I studied nursing and worked as a community nurse while also volunteering in the same hospital.
To work as a deputy manager, firstly you need to be caring, compassionate and dedicated to your residents. You also need to be approachable for staff and flexible with your schedule.
One of the things I enjoy most in my job are my morning walkarounds seeing the residents in the lounge enjoying their coffee and having a chat with me.
Outside of work I enjoy spending time with my family and I also enjoy taking walks in the evenings.
I joined Care UK in 2002, having previously been a manager of a community care business.
I love every aspect of my role and enjoy being part of a team who strive to make a difference to the lives of the residents and their families. My role involves being approachable, adaptable and able to work well under pressure. I also need to be able to communicate well with people as my role includes speaking on the telephone to people, as well as face to face meetings.
All the team are happy and enjoy the role they play at Haven Lodge to fulfil the lives of the residents - it feels like we are one big happy family.
I joined Care UK in 2005 having previously been working as a chef in a new restaurant. Although successful in my previous role, I decided I would like a role that benefitted the community -and as I lived locally, thought this role was perfect for me.
I am really passionate about what I do, am hardworking, committed and accommodating. I love to be proactive and find out what residents like and go out of my way to ensure their needs are met – I just want to make the residents happy by giving them what they ask for.
Breakfast is my favourite meal of the day, so I love making it for the residents as well.
In my spare time I love sports, travelling and going on holiday.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.