Care homes | Whistleblowing | Care UK

You are here

Whistleblowing

Whistleblowing

We want to ensure that everyone who works in a Care UK care home works in a way which is true to our values and promotes the best possible service

Through our whistleblowing policy, we encourage our people to come forward if they are ever concerned about something at work. If someone uncovers instances of poor practice in our services - including issues of patient welfare, possible fraud or health and safety condition - we want to know about it so we can immediately act on it. All discussions are kept confidential and will never affect their life at work, and we encourage people to raise issues sooner rather than later.

It’s important that our people feel safe raising issues, whether they work for us on a full time, part time, consultancy basis or even if they’re a volunteer. Everyone who works for, and with, us is part of an organisation that is dedicated to promoting the best interests of our customers.

If you’re a member of the public or a customer and have experienced poor service from Care UK, we really want to know, so please contact us and tell us about it. The sooner we know about a problem the quicker we can put it right.

Download a copy of our whistleblowing policy.

Latest news

We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

We’ll meet again: Dorset care home celebrates Vera Lynn’s 103rd Birthday

March 26 2020

With all but the most essential visitors having to stay away to reduce the risk of infection, a care home team in Dorset found a creative solution to allow residents to enjoy the live music planned for their celebration of Dame Vera Lynn’s 103rd birthday, while keeping everyone at a safe distance.

Read more >

Horsham care home residents celebrate a virtual Mother’s Day

Horsham care home residents celebrate a virtual Mother’s Day

March 26 2020

With all but the most essential visitors having to stay away to reduce the risk of infection, a care home team in Horsham found a creative way to allow residents to celebrate Mother’s Day with the help of Facebook and Skype.

Read more >

 Eye care home rated ‘Outstanding’ by national care inspectors

Eye care home rated ‘Outstanding’ by national care inspectors

March 2 2020

A national care watchdog has given a care home in Eye its seal of approval, with relatives and residents praising the kind and compassionate team members.

Read more >

Care UK goes head to head with cruise and racing car companies in national awards

Care UK goes head to head with cruise and racing car companies in national awards

February 27 2020

Care UK has become the only care home provider in the country to be shortlisted in any of the three categories of the UK Employee Experience Awards.

Read more >

Read more news >