Trusted to care in Woking
Our people make Kingsleigh the superb home that it is. Whatever role each of us does, we get to know residents so that we can have meaningful interactions with them. We have the training and experience to calm and care for people who are living with even the most advanced dementia. You can learn more about us on these pages
I joined Care UK because I’d heard that its homes had a family atmosphere, and that really appealed to me. My first role was at Broadwater Lodge in Farncombe. I started there in 2011 as a team leader, and I moved to Kingsleigh in 2018.
Every day is different here, which makes my job interesting. I love engaging with the residents and their families, and I like lending a hand wherever I’m needed in the home. I’m proud of the ‘good’ rating that we recently received from the CQC, and I enjoy supporting the Kingsleigh team to do their best work and deliver superb care to residents. There really is a lovely atmosphere here – whoever I spoke to all those years ago was right! We have happy residents and an amazing, enthusiastic colleague team. It’s a joy to work here.
My career with Care UK began in late 2016 when I joined as a care assistant. However, when this role came up, I thought I’d try for it – and here I am. From the first time I visited Kingsleigh I was made to feel so welcome. I knew that this was the place for me.
My background is in hospitality: I’ve managed pubs and planned events, so I’m a naturally friendly person who has a smile for everyone. I love any time I can spend with the residents, particularly in the late afternoon when there’s time to have a cup of tea with them and hear more about their lives, their families, and the things they’d still like to do. What I enjoy the most is making residents’ wishes come true – no matter how big or small the wish is.
I joined the Kingsleigh team having worked for years with children and young adults with special needs. I was keen to have a different challenge and work with a different generation. Many of the skills I’ve gained over the years have been useful for my role here, including being a good listener, being empathetic, having patience and being spontaneous and a good problem solver.
I love making a difference to people’s days, seeing them laughing and smiling. It’s a good feeling to go home at the end of the day knowing that you’ve had a positive impact on residents.
I learn something new every day in this role and there’s lots of training we can take advantage of. It’s a big ‘plus’ to be able to grow within a role and it fires me up to do more for the people we care for. I’m always looking around for new ideas of activities we can do every day at Kingsleigh.
I joined Care UK back in 2001 when I was made redundant from working as a team leader in a distribution centre. I’d worked there for 24 years, so it was a big thing to move sectors and roles. There were a lot of systems and ways of working that I had to learn!
Probably the best thing about this role is seeing the residents every day. Having been at Kingsleigh a while, I’ve got to know lots of lovely people (residents, relatives and colleagues) and it’s a privilege to be able to help and support them.
Coming to work feels like coming home. Kingsleigh is a lovely environment and there’s a very homely atmosphere. The residents and colleagues are just like one big family.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep residents and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring residents enjoy an exceptional and safe service every day.
All our teams get to know residents to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.