Trusted to care in Bramhall - Stockport, Greater Manchester
It is the people who make our community a truly happy and caring one. At Ladybrook Manor, our experienced team of dedicated professionals, all of whom undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.
I am the first point of contact for individuals and their families enquiring about their care options.
I am proud to invite people to a tour of our community and make sure they leave with all the relevant information, having seen and experienced Ladybrook Manor for themselves. The most rewarding part of my role is supporting families and individuals, and being able to guide and counsel them during what can be a very emotional journey.
I feel very privileged and honoured to be part of this experience and to help in the process of making the decision to join our community. Seeing new residents flourish and make new friends is the most rewarding element of my role.
My career in care started back in 2010 as a Home Administrator in a nursing home.
Once I started interacting with the residents, I knew where I wanted my career to be.
I've worked my way up through the care sector and became a Registered Manager in 2014, starting a new company offering community care and winning two local awards. I then had a break from care and became an engineer. When the pandemic happened, I decided that I needed to follow my heart and help protect our most vulnerable, and I once again I became a registered manager for a care company.
After two and half years, I have now decided to take a step down from registered management and become the new Business Office Coordinator for Ladybrook Manor where I can still interact with the residents and make them smile.
I have been here since January 2011, having started as an Activities Assistant.
In 2016 I felt it was time to step up in an exciting new role as the new Activities and Volunteer Coordinator, and enjoy every moment of my day here at Ladybrook Manor. My aim is to fulfil each resident's day by planning and delivering six activities each day with the activities team for the residents to show off their various talents, hobbies and knowledge, or bringing new experiences to our community.
We also arrange special events, entertainment and trips out each week and I am passionate about supporting older people to live life to the full, whether it be hobbies and interests from the past or by bringing new experiences to them. It is so very rewarding to see residents smiling and laughing each day.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.