Trusted to care in Bookham, Surrey
Trusted to care in Bookham, Surrey|With 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last three years|Discover why Care UK is trusted to care by over 9,000 families
It is the people who make our home a truly happy and caring one. At Liberham Lodge, our experienced team of dedicated professionals, all of whom undergo our own in-depth training programme. The whole team works to make sure that residents' needs are at the heart of everything they do and that personalised care is provided.
I worked for more than 30 years in sales and marketing, including working in the retirement sector and for other care providers, most recently as Home Admissions Advisor for Cinnamon Homes. I joined Care UK because they have a good reputation for looking after residents and colleagues equally.
In this role, it’s important to be adaptable, empathetic, kind, and a team player. You also need to have a good sense of humour. As the Home Admissions Advisor, I ensure I’m there during each resident’s journey into care, from that first phone call to being available every day for any support.
I never tire of coming in each morning, visiting with the residents and having a chat as they start their day. Seeing how far they’ve come from when they first moved in really is wonderful. Then, to see the care home come alive as people come into the bistro to attend an activity or sit and have a coffee and chat with friends they’ve made is one of my favourite parts of the day.
Seeing how Liberham Lodge changes lives – and how we as a team make a difference – makes me proud of what I do.
Family is incredibly important to me, and when I’m not working, I enjoy spending time with my two grown up sons, two stepchildren, and cavapoo, Teddy. I also love travelling and experiencing new places, walking with the dog, cooking and socialising.
I used to work in catering but made the move into the care sector in 2017. My role is so rewarding, working with older people, engaging them in fun activities and seeing their smiles always makes my day!
We’re dedicated to providing rewarding and meaningful activities to all the residents of Liberham Lodge, including those people who are living with dementia. The secret is understanding each person’s interests and background, so we can personalise what we do to their unique personality and hobbies.
When I’m not at work, I like to unwind by doing crochet designs and going for nature walks. I look forward to welcoming you to our Leatherhead care home very soon.
I joined Liberham Lodge in 2022 after working as an Operations Administrator at a construction company. I had worked for Care UK previously, so I knew the provider, and I was keen to work in a care home environment again as I enjoy the residents’ positive attitudes.
In this role, you need to be organised, friendly and approachable. It's also important to be able to prioritise different tasks. I enjoy working productively; the highlight of my career so far was training more than 50 people in the management team on a new system that I helped to set up which proved to be a success.
Working as part of a larger team can come with challenges, but teamwork is an important part of my role. Learning how everyone works best is key to carrying out my job effectively.
Every day I look forward to watching the residents doing activities. The enthusiasm they have for what they are doing is lovely to see.
Outside of work, I enjoy travelling, DIY and making things.
I was born in 1930 in South London and spent wartime years in North Devon, my father was an army officer and my mother was a civil servant. My educational years were spent at Effingham and Brixton. I then, for a large part of my career, was a Senior Marine Economist. I also spent one and half years in the Royal Navy for my national service. I had a wonderful marriage to Barbara for 59 years, sadly Barbara is no longer with us.
Liberham Lodge became my home in December 2017 and soon after I became resident ambassador. I am often asked to meet with potential new residents and their families to talk about what it’s like to call here home and give insight on daily life here. I also assist the team with interviewing new members of the team, and I feel my opinion is valued and the voice of us as residents is really taken into account when making decisions.
Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family.
The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.
Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.
From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.
All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes.
Each of our homes have a trained Infection Control and Prevention Champion – they are responsible for carrying out daily infection control audit and ensuring cleaning protocols are meticulously applied.