Snailed it! Knebworth care home hero crowned | Care UK

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Snailed it! Knebworth care home hero crowned

August 17th 2020

Residents and colleagues at a care home in Knebworth have praised team members for their dedication, hard work and passion throughout the coronavirus pandemic.

Kerry Fish, suite manager at Care UK’s Knebworth, on London Road, has been named a ‘Care UK Hero’ for going above and beyond for colleagues and residents in recent months.

Knebworth - Ray and his snailThe nomination was shared as part of a nationwide search for Care UK Heroes throughout its 122 care homes. From outstanding colleagues, to residents who have ensured morale remains high, this competition aims to shine a light on these exceptional people.

In addition to her duties as suite manager, Kerry has been praised for the consistent care and dedication she shows to residents. From creating an eco-friendly environment at Knebworth, to organising for Garry, an African Land Snail, to join the home to stimulate the interest of resident and natural history buff, Ray. Encouraging Ray to take care of and learn more about Garry, Kerry has been singled out for coming up with innovative ways to support residents to lead fulfilling lives. 

Kerry said: “I am delighted to have been named as a Care UK Hero. Everyone at Knebworth has worked tirelessly over the past few months to ensure that life remains as normal as possible for residents. I’d like to say a huge thank you to the entire Knebworth family, who are my heroes. Each day, the team and residents astound me with their kindness and positivity, and I wouldn’t have won this award without their support.”

Vera Moreira-Henocq, home manager at Knebworth, said: “We are incredibly grateful for Kerry’s hard work, and her ability to think outside the box makes a huge difference to the wellbeing of residents here at Knebworth.

“Whether organising for an African Land Snail to join our Knebworth family, or creating a memory wall for residents to enjoy, her dedication and hardworking nature is appreciated by us all. Kerry has been a real support to her colleagues too, remaining positive even on the most challenging of days.

“From our nurses and lifestyle coordinators, to our housekeepers and chefs, everyone has done a tremendous job over the past few months, and I cannot thank Kerry and the rest of the team enough for their hard work, which I know is greatly appreciated by residents and their families.”

Knebworth delivers a full range of residential care for older people, including short-term respite care, nursing care and specialist care for people living with Alzheimer’s and other forms of dementia.

For more information on Knebworth, please call customer relations manager Paula Brown, on 01438 894 396, or email

For more general information about Knebworth, please visit


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Knebworth care home in Hertfordshire offers stunning hotel-style facilities and meaningful experiences for residents. Our dedicated team delivers a wide range of personalised care services for older people, from the very best in nursing and residential care, to short term respite care as well as specialist care for people living with dementia. There’s plenty to enjoy under one roof as Knebworth has its own pub, coffee shop, comfortable lounges, as well as a hair and beauty salon.

59 London Road
Woolmer Green

0333 3218 602

  • Dementia care
  • Nursing care
  • Residential care
  • Respite care
  • End of life care