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Our team at
Oak Manor

Trusted to care in Dereham, Norfolk

Trusted to care in Dereham, Norfolk|With over 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last five years|Discover why Care UK is trusted to care by over 16,000 families

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Meet our friendly care team

The dedicated and experienced team at Oak Manor provides your loved one with care that’s completely tailored to their individual needs and wishes. 

Laura Older

Home Manager

Laura Older

I’ve always wanted to work in care – it is my passion and I feel extremely fortunate to be the home manager at Oak Manor.

I began my career in care by volunteering at a nursing home and I loved every second of care home life. As I became a senior carer, I decided I would fulfil my dream of becoming a nurse, studying adult nursing and gaining a first-class degree. As a qualified nurse, I drive the highest standards of person-centred care. Although I love being a nurse, I also love being a manager, with the ability to influence positive change which I get great satisfaction from.

Getting to know the people we care for, seeing them happy and improving their lives holistically is one of my greatest motivations. Our residents must always be the centre of all we do. When residents choose to make Oak Manor their home, every day will remain just as they like it, with careful note taken of their preferences, from waking times to food choices, hobbies and interests.

We are here for you and your loved ones every step of the way to help and will do all we can to put our residents and their families at ease. The most important thing is that they are happy.

Hellen
Hellen
Deputy Manager

It’s an absolute privilege to care for our residents and support their families and I very much enjoy my role as Deputy Manager.

Paula
Paula
Wellbeing Coordinator

I’m responsible for planning activities and events to promote the wellbeing of residents, and to ensure they have the support they need. I love getting to see all the residents every day.

James
James
Adminstrator

My role is to support the smooth running of the home, ensuring that all departments, processes and team members work well together. It’s a pleasure getting to know residents and supporting the team in any way I can.

Polly
Polly
Receptionist

Every day, I greet visitors to our home and give them a special Oak Manor welcome! One of my favourite parts of my role is spending time with and getting to know our residents.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Every colleague receives training in infection prevention and control as part of their induction and updates regularly through online and in-person learning. Our dedicated IPC Champions in each home help embed safe working practices and raise awareness of hygiene standards.

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.