Our team at
Oakfield Croft

I’ve worked in care for 13 years. I joined Oakfield Croft in 2022 because I wanted to work with a provider whose values of caring, passionate service through teamwork mirrored my own. Before joining Care UK, I worked as a Registered Manager for another provider and achieved a qualification of Level 5 in Health and Social Care for leadership and management.

To be a good Deputy Manager, you need to be a strong, confident leader who is caring and compassionate about the delivery of high-quality care. You also need to be a mentor to guide excellence in the team. 

At Oakfield Croft, the best part of my day is when residents say ‘thank you’ and smile. I’ve worked as a Carer, Senior Manager and Trainer, and working through the Covid pandemic was the biggest challenge I've faced. Through strong teamwork, we worked hard to cook, clean and care during those difficult times. Going forward, I want to continue to help improve my team as we aspire to be ‘Outstanding’.

I’m a parent, so outside of work I enjoy spending time with my family, going on adventures and holidays when we can.

I joined Care UK because I wanted to make a difference and find a role with true satisfaction. Care UK has amazing reviews from team members, and I felt I would fit in well with what they stand for, fulfilling lives.

My role is to help families through a difficult time and offer lots of advice and support. It’s important to have empathy and understanding as a Customer Relations Manager, as well as being hardworking, adaptable and working well within a team.

I enjoy meeting new families, showing them how lovely Oakfield Croft is and helping them to see how fulfilling life for residents can be here.

I love spending time with residents too, chatting and getting to know them and their families to help make a difference to their lives. I feel proud when I can make residents happy, and I go the extra mile to arrange personal activities and events.

Family and friends are very important to me, so outside of work I spend a lot of time with them. I also like F1 and motorsports, as well as holidays and a nice pamper.

I joined Care UK because I wanted to start a new role. I love that every day in a care home is different.

In the lifestyle team, it’s important to be happy, fun loving, caring, friendly and passionate.

It’s my job to look after residents and interact with their families and friends, and it’s a career highlight that I get to make residents happy with different activities. I’m proud that I make a difference and residents’ and families’ lives.

When I’m not working, I enjoy spending time with my family and shopping.

I have always been interested in the way businesses are run and, seeing how successful Care UK is, I decided to apply for the Receptionist/Administrator role when the home opened. After a year in that role, I moved into my current position as Business Administrator. When I was offered this role it showed me that a year of working hard and pushing myself to learn and develop had paid off.

My favourite part of my day is seeing the residents and making them smile. It’s very rewarding knowing that we are in this job for them. Seeing them happy makes everything worth it. Residents do become like family.

I think a good Business Administrator should be organised and empathetic, and good at multitasking. Focus, patience and a big smile help too! A lot of the role is task-oriented, but it’s also about building relationships with people. I enjoy getting to know new residents, relatives and colleagues, and I’m looking forward to helping to make Oakfield Croft as successful as it can be.

My background is in hotel housekeeping, but when I saw this role, I thought I’d like to use my skills and experience to help older people.

In my role, organisation is key to success. For that reason the morning is my favourite time of the day as it’s my opportunity to help my team to get organised and know what they need to achieve that day.

I love going the extra mile to ensure residents are comfortable and happy. I’m looking forward to creating a happy, close-knit Housekeeping team where colleagues are passionate about the work they do and the difference they can make to residents. I’m determined to make Oakfield Croft a comfortable home from home for residents. I look forward to meeting you in our care home in Sale very soon!

I joined Care UK for its fantastic reputation for care and quality – and its values were very close to my own. It also has a beautiful portfolio of new-build homes, including Oakfield Croft. These are beautiful places to live and work.

In this role you need to be a master of multi-tasking, so it’s important to be able to stay focused and calm. You need good problem-solving skills, a good understanding of fire safety and of electrical systems and construction.

I’m enjoying building robust and productive routines and procedures into maintenance at Oakfield Croft. As this is a new home we have a great blank canvas to work from. I get huge satisfaction from fixing any problems and making the home safe and comfortable for residents. I love spending time with residents, chatting to them and listening to their stories about work or how things used to be. I’ve learnt a lot from them.

In my spare time I like to unwind by watching films, enjoying long walks and spending time with my two daughters.