Trusted to care in Chester



Welcome to Pinetum

Pinetum is a comfortable purpose-built home in the grounds of the Countess of Chester Hospital. We provide nursing and respite care for older people, including those who are living with the early stages of dementia. We also offer specialist care for adults with complex care needs such as brain and spinal injury.

When your loved one joins us, we will get to know them as an individual. We will create a personalised care and lifestyle plan to support them to live as independently and actively as possible. 

As well as having bright, spacious and well-furnished bedrooms, Pinetum has a choice of spacious and inviting lounges and dining rooms where residents can socialise, or simply spend some quiet time relaxing. 

At a glance


Valley Drive, Countess of Chester Health Park
Liverpool Road

View map
CQC Rating
Open to new residents

Life at our home

Whether your loved one likes to keep busy with everyday tasks, enjoys outings, or has a specific hobby or interest they would like to continue, the Pinetum team will support them to live each day in the way they want. Living here is about enjoying choices, variety and always superb care.

Read more

  • Garden
  • Hair and beauty salon
Life at our home
Life at our home
Life at our home

Care at our home

Our extremely skilled team delivers a wide range of care services. We always assess every prospective new resident or day guest who joins us, so we know we can give them the support they need.

Read more
Care at 

Types of care offered

  • Dementia care
  • Nursing care
  • Respite care
  • End of life care

Healthcare services

  • Chiropody

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Pinetum will provide your loved one with care that is completely tailored to their individual needs and wishes.


I’m always prepared to roll up my sleeves to support the team. I think as a manager you should always be prepared to do that. I’d do anything for my team. We stand together through thick and thin, and I’m very proud of them. 

Emma TillyerHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Pinetum care home.

I know my mother is very happy there. Every time I have been there the staff are polite and courteous. They keep me well informed of what is going on in the home.

Relative of a resident, April 2021

I know she is very happy there and I am happy with the staff there.

Relative of a resident, April 2021

All the girls if they have a minute go in and have a natter with him, they are like his family now.

Relative of resident, November 2019

I am completely happy, as my wife is cared for and loved.

Mr. M.T, Relative of a resident, July 2019

When walking into the home it was like someone putting warm arms around you and saying that they will look after you and your wife. And I know that my wife was well looked after.

Mr William Hale, August 2018

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Read more

Your next steps
Your next steps
Your next steps

Our response to COVID


As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.

Find out more about Care UK’s approach
Our response to COVID