What is Pinetum’s CQC rating?

The CQC overall rating for Pinetum is "Good".

Pinetum

Q: What is Pinetum’s CQC rating?

The CQC overall rating for Pinetum is &quot;Good&quot;.

Trusted to care in Chester, Cheshire

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Pinetum

Welcome to Pinetum

Pinetum is a comfortable purpose-built home in Chester, Cheshire. We provide nursing and respite care for older people, including those who are living with the early stages of dementia. We also offer specialist care for adults with complex care needs such as brain and spinal injury.

When your loved one joins us, we will get to know them as an individual. We will create a personalised care and lifestyle plan to support them to live as independently and actively as possible.

As well as having bright, spacious and well-furnished bedrooms, Pinetum has a choice of spacious and inviting lounges and dining rooms where residents can socialise, or simply spend some quiet time relaxing.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Valley Drive, Countess of Chester Health Park
Liverpool Road
Chester
Cheshire
CH2 1UA

View map

CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced ‘One step at a time’, a video guide to navigating dementia, introduced by broadcaster and Alzheimer's Society ambassador, Angela Rippon.

Watch now

One step at a time – a video guide to navigating dementia

Life at our home

Whether your loved one likes to keep busy with everyday tasks, enjoys outings, or has a specific hobby or interest they would like to continue, the Pinetum team will support them to live each day in the way they want. Living here is about enjoying choices, variety and always superb care.

Garden
Hair and beauty salon

Care at our home

Our extremely skilled team delivers a wide range of care services. We always assess every prospective new resident or day guest who joins us, so we know we can give them the support they need.

Types of care offered

Healthcare services

Chiropody
Namaste care

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Pinetum will provide your loved one with care that is completely tailored to their individual needs and wishes.

My role is to ensure the home is safe and comfortable for residents, and to provide support to colleagues in our team.

Narcis MituHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Pinetum care home.

They're very good and look after her, they make sure she's okay all the time and ask what she wants. All the carers are lovely.

Relative of a resident, April 2023

We made a photo album for her and the staff will sit with her and ask her questions about her past, just to keep her brain functioning.

Relative of a resident, April 2023

The staff always kept us very informed on my relatives progress, kept us up to date on any medication she might need from the doctor, the staff were absolutely wonderful, we never had a problems, they were very helpful.

Relative of a resident, April 2023

I know my mother is very happy there. Every time I have been there the staff are polite and courteous. They keep me well informed of what is going on in the home.

Relative of a resident, April 2021

I know she is very happy there and I am happy with the staff there.

Relative of a resident, April 2021

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Nursing Times Awards 2023 finalist - Nursing in Social Care

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

Nearby Homes

Pinetum

Cheshire CH2 1UA

CQC Rating: Good

FAQs

Pinetum offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden and hair and beauty salon.

The CQC overall rating for Pinetum is "Good".

Pinetum offers dementia care, nursing care, respite care and end of life care for older people in Chester, Cheshire.

Yes, you can find more Care UK homes in these locations:

Care homes in Cheshire

Care homes in Chester

Pinetum care home

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Pinetum

Pinetum

Welcome to Pinetum

At a glance

One step at a time – a video guide to navigating dementia

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Follow us on Facebook

Nearby Homes

Nearby homes

Nearby homes

FAQs

Are you happy to accept "Functional" cookies?

Save your shortlisted homes here.

Are you happy to accept 'Functional' cookies?

Pinetum

Pinetum

Welcome to Pinetum

At a glance

One step at a time – a video guide to navigating dementia

Life at our home

Care at our home

Types of care offered

Healthcare services

Meet the team

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Your next steps

Help and advice

What is palliative care?

How to provide person-centred care for your loved one

One step at a time – a video guide to navigating dementia

Follow us on Facebook

Nearby Homes

Nearby homes

Nearby homes

FAQs

What facilities does Pinetum provide?

What is Pinetum’s CQC rating?

What types of care does Pinetum offer?

Are there any other Care UK care homes in Cheshire?