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Pinetum

Trusted to care in Chester, Cheshire

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Pinetum

Welcome to Pinetum

Pinetum is a comfortable purpose-built home in Chester, Cheshire. We provide nursing and respite care for older people, including those who are living with the early stages of dementia. We also offer specialist care for adults with complex care needs such as brain and spinal injury.

When your loved one joins us, we will get to know them as an individual. We will create a personalised care and lifestyle plan to support them to live as independently and actively as possible. 

As well as having bright, spacious and well-furnished bedrooms, Pinetum has a choice of spacious and inviting lounges and dining rooms where residents can socialise, or simply spend some quiet time relaxing. 

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Valley Drive, Countess of Chester Health Park
Liverpool Road
Chester
Cheshire
CH2 1UA

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CQC Rating
Good
Availability
Open to new residents
Pricing
Key facts summary
Contract
Contract summary

Life at our home

Whether your loved one likes to keep busy with everyday tasks, enjoys outings, or has a specific hobby or interest they would like to continue, the Pinetum team will support them to live each day in the way they want. Living here is about enjoying choices, variety and always superb care.

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  • Garden
  • Hair and beauty salon
Life at our home
Life at our home
Life at our home

Care at our home

Our extremely skilled team delivers a wide range of care services. We always assess every prospective new resident or day guest who joins us, so we know we can give them the support they need.

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Care at Pinetum

Types of care offered

  • Dementia care
  • Nursing care
  • Respite care
  • End of life care

Healthcare services

  • Namaste care
  • Chiropody

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at Pinetum will provide your loved one with care that is completely tailored to their individual needs and wishes.

 

I’m always prepared to roll up my sleeves to support the team. I think as a manager you should always be prepared to do that. I’d do anything for my team. We stand together through thick and thin, and I’m very proud of them. 

Emma TillyerHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

How we are doing

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at Pinetum care home.

I know my mother is very happy there. Every time I have been there the staff are polite and courteous. They keep me well informed of what is going on in the home.

Relative of a resident, April 2021

I know she is very happy there and I am happy with the staff there.

Relative of a resident, April 2021

All the girls if they have a minute go in and have a natter with him, they are like his family now.

Relative of resident, November 2019

I am completely happy, as my wife is cared for and loved.

Mr. M.T, Relative of a resident, July 2019

When walking into the home it was like someone putting warm arms around you and saying that they will look after you and your wife. And I know that my wife was well looked after.

Mr William Hale, August 2018
RoSPA Awards 2023 Winner - Silver Award

RoSPA Awards 2023 Winner - Silver Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

Public Sector Catering Awards 2023 Finalist - Care Catering Award

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UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

UK Employee Experience Awards 2023 Finalist - Best Employee Engagement

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Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

Health Investor Awards 2023 Finalist - Residential Care Provider of the Year

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Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

Leaders in Care Awards 2022 Finalist - Care Home Provider of the Year

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Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

Caring UK Awards 2022 Winner - Midlands & Wales Care Home of the Year

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LaingBuisson Award 2022 Finalist - Large Residential Care

LaingBuisson Award 2022 Finalist - Large Residential Care

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National Care Awards 2022 Winner - Care Operations/Area Manager

National Care Awards 2022 Winner - Care Operations/Area Manager

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Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

Dementia Care Awards 2022 Winner - Best Dementia Care Inspiring Leader

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Social Care Top 30 Award 2022 Finalist

Social Care Top 30 Award 2022 Finalist

Care Home Professional Power List 2022

Care Home Professional Power List 2022

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Nursing Times Workforce Awards 2022 Finalist

Nursing Times Workforce Awards 2022 Finalist

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NACC Awards 2022 Winner - Care Establishment of the Year

NACC Awards 2022 Winner - Care Establishment of the Year

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Care Home Awards 2022 Winner - Outstanding Larger Care Provider

Care Home Awards 2022 Winner - Outstanding Larger Care Provider

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Health Investor Award 2022 Winners - Residential Care Provider of the Year

Health Investor Award 2022 Winners - Residential Care Provider of the Year

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UK Employee Experience 2022 Awards - Best Use of Digital Technologies

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

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Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

Public Sector Catering Awards 2022 Finalists - Care Catering AND Chef of the Year

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Caring UK Awards 2001 Winner

Caring UK Awards 2001 Winner

National Care Awards 2021 Winner - Care Home of the Year

National Care Awards 2021 Winner - Care Home of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

LaingBuisson Award 2001 Winner - Residential Care Provider of the Year

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LaingBuisson Award 2021 Winner - Property Developer of the Year

LaingBuisson Award 2021 Winner - Property Developer of the Year

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Care Home Awards 2021 Winner - Best Larger Care Home Group

Care Home Awards 2021 Winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Association of Care Catering Awards 2021 Winner - Catering Team of the Year

National Apprenticeship Awards 2021 Finalist

National Apprenticeship Awards 2021 Finalist

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

Public Sector Catering Awards 2021 Winner - Catering Manager of the Year

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Social Care Top Leaders Awards 2021 Finalist

Social Care Top Leaders Awards 2021 Finalist

Care Home Professional Power List 2021

Care Home Professional Power List 2021

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UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

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Dementia Hero Awards 2021 Finalist - Professional Excellence

Dementia Hero Awards 2021 Finalist - Professional Excellence

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Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

Health Investor Awards 2021 Finalist - Residential Care Provider of the Year AND Property Developer of the Year

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Care Home Awards 2020 Winner - Best Larger Care Home Group

Care Home Awards 2020 Winner - Best Larger Care Home Group

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LaingBuisson Awards 2020 Finalist

LaingBuisson Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

National Association of Care Catering Awards 2020 Finalist

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Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Skills for Care Accolades 2020 Winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

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Leaders in Care Awards 2019 Finalist - Care Provider of the Year

Leaders in Care Awards 2019 Finalist - Care Provider of the Year

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Group Care Home Caterer of the Year 2018 Winner

Group Care Home Caterer of the Year 2018 Winner

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Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care. 

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

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Your next steps
Your next steps
Your next steps

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

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What is a nursing care plan?

What is a nursing care plan?

A nursing care plan sets out a person’s nursing needs and highlights how these will be met.

What is an end of life care plan?

What is an end of life care plan?

At Care UK, we believe every person should receive fully personalised, dignified end of life care.

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Register for your free copy of Dr Nori Graham’s dementia pocket guide

Dementia expert Dr Nori Graham dispels myths, allays fears and offers practical guidance in a new guide to understanding dementia.

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Our approach to living with Coronavirus

 

Click below for information on Care UK’s approach to living with Covid and visiting loved ones.

Read more about our approach
Our approach to living with Coronavirus

FAQs

Pinetum offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden and hair and beauty salon.

The CQC overall rating for Pinetum is "Good".

Pinetum offers dementia care, nursing care, respite care and end of life care for older people in Chester, Cheshire.

Yes, you can find more Care UK homes in these locations:

Care homes in Cheshire

Care homes in Chester