Our team at
Rossetti House

Before my current role, I was a nurse and already working for Care UK. Having the opportunity to progress to deputy manager using my knowledge and experience, has been such a highlight for me. 

We all work as a team here, helping residents and ensuring their health and safety, so I think it’s important to be kind, friendly and approachable. I’m also here to make sure colleagues have the support and encouragement they need to carry out their own roles to the best of their abilities. 

When I’m not working, I like to be with my family and travel. 
 

I joined Rossetti House in 2022 – I used to be a Microbiologist. When I fancied a change, I focused on the part of previous jobs that I’d really enjoyed, and it became obvious that I loved working with people. I saw this position and thought it was very ‘me’.

Of course, there’s been a lot to learn. Having never worked in social care, I’m getting used to ways of working, the terminology and what everyone does. I love any chance I get to interact with others and to make a difference to someone’s day – whether it’s a colleague, resident or a family looking for care for a loved one.

In this role, it’s vital to be warm and welcoming, as well as compassionate and resourceful. Above all, you need to be focused on the needs of the person in front of you. I find it hugely rewarding to find the right solution for a family and to make their lives easier. I can’t wait to keep meeting and supporting families in this way.

Away from work, I like spending time with my family, and taking my grumpy Jack Russell, Jelly, for a walk. Then there’s gardening, crafting, doing puzzles and reading.

I’d heard a lot of good things about Care UK before I joined, and I’m proud now to be the Head Chef at Rossetti House. I make sure that everything in the kitchen runs smoothly and that residents are getting the full dining experience during mealtimes.

I’ve achieved my Level 1, 2 and 3 qualifications as well as my Food Safety Level 3.

To be a Head Chef, it’s important that you’re an open and enthusiastic person and, of course, that you love to cook! My favourite part of working at Rossetti House is meeting the residents and talking to them about the foods they like and dislike. It makes me proud to cook for everyone in the care home.

Outside of work, I enjoy motocross and playing football.

Before joining Care UK, I worked in the Listings Office at the Royal Courts of Justice in London, so I’ve had plenty of experience working in a busy environment. Becoming part of the team at Rossetti House has been a great opportunity for me, enabling me to combine my experience alongside my move to this part of the country. 

In any administration role, you need to be able to multi-task. You have to be organised and have a positive attitude that ‘gets things done’. I think it’s also important to be approachable and have empathy to see situations from different points of view. 

My favourite part of the day is right at the start when you can plan and work through various tasks. Being methodical means I have more time to engage with residents and be available for anything else that crops up and needs attention. 

In my spare time, I enjoy the gym, walking my dog and exploring new places. 

I love this home. I started here part time and when the opportunity arose to become Head Housekeeper full time I jumped at the chance.

I feel that to be successful as Head Housekeeper, you have to be a team player, have trust in your team, and a real hands-on approach. It makes me very proud to be able to make a positive difference to residents, their families, and my colleagues in the home.