Our team at
Rossetti House

When I fancied a change, I focused on the part of previous jobs that I’d really enjoyed, and it became obvious that I loved working with people. I saw this position and thought it was very ‘me’.

Of course, there’s been a lot to learn. Having never worked in social care, I’m getting used to ways of working, the terminology and what everyone does. I love any chance I get to interact with others and to make a difference to someone’s day – whether it’s a colleague, resident or a family looking for care for a loved one.

In this role, it’s vital to be warm and welcoming, as well as compassionate and resourceful. Above all, you need to be focused on the needs of the person in front of you. I find it hugely rewarding to find the right solution for a family and to make their lives easier. I can’t wait to keep meeting and supporting families in this way.

Away from work, I like spending time with my family, and taking my grumpy Jack Russell, Jelly, for a walk. Then there’s gardening, crafting, doing puzzles and reading.

I make sure that everything in the kitchen runs smoothly and that residents are getting the full dining experience during mealtimes.

I’ve achieved my Level 1, 2 and 3 qualifications as well as my Food Safety Level 3.

To be a Head Chef, it’s important that you’re an open and enthusiastic person and, of course, that you love to cook! My favourite part of working at Rossetti House is meeting the residents and talking to them about the foods they like and dislike. It makes me proud to cook for everyone in the care home.

Outside of work, I enjoy motocross and playing football.

As Business Admin, it’s important to have flexibility, kindness, and an eye for detail. My favourite part of the day is when residents come to say hello and we get to catch up about their day.

In my spare time I love paddle boarding, yoga, and walking my dogs.

I’d also been a domiciliary carer. Over time, I’ve developed my skills and been fortunate to be able to move sideways into this role.

All my experience has been invaluable for what I do now: it’s important to understand the challenges families and individuals face when they move into care, and how everything works. Kindness is key when everything’s so new for them.

Every day is different in our Frome care home, and there’s always something new to tackle. The team are all very supportive, and the residents have taught me a lot too. I always enjoy the mid-morning time when residents are ready to start activities and are full of expectation about what the day might bring. I always like to have a chat with them then.

Outside of work time, I like to catch up with family and friends. I also like to travel. I’ve travelled around the world, and it was an unforgettable experience. I also enjoy reading, getting out into the sunshine, playing crazy golf and doing home renovations!

Rossetti House is a very special place to live and to work, and we all look forward to welcoming you to our care home very soon.

I started here part time and when the opportunity arose to become Head Housekeeper full time I jumped at the chance.

I feel that to be successful as Head Housekeeper, you have to be a team player, have trust in your team, and a real hands-on approach. It makes me very proud to be able to make a positive difference to residents, their families, and my colleagues in the home.