What is The Terrace’s CQC rating?

The CQC overall rating for The Terrace is "Good".

The Terrace

Q: What is The Terrace’s CQC rating?

The CQC overall rating for The Terrace is &quot;Good&quot;.

Trusted to care in Richmond, North Yorkshire

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The Terrace

Welcome to The Terrace

At The Terrace we provide a range of quality care services for older people in beautiful surroundings. Our skilled and experienced team offer permanent and short term residential and dementia care.

The Terrace is a Victorian building and retains its ornate stonework and high ceilings. Each bedroom is different: some are very spacious, some offer fantastic countryside views while others open onto our gardens and have their own patio area.

There are also different communal spaces where residents can socialise with friends and visitors, take part in activities or spend some quiet time reading and relaxing. We even have a bar and our own hair salon. Our gardens are a big feature of our home, perfect for the summer.

We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.

At a glance

Location

Maison Dieu
Richmond
North Yorkshire
DL10 7AX

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CQC Rating

Good

Availability

Open to new residents

Pricing

Key facts summary

Contract

Contract summary

Life at our home

At The Terrace there's always a choice of activities for residents to enjoy. We organise everything from quizzes and baking to arts and crafts. And if your loved one wishes to, they’re welcome to pop into town to go shopping, we’ll support them to do whatever they wish.

Activities room
Garden
Garden view rooms
Hair and beauty salon
Lounge area

Care at our home

All the care we provide at The Terrace is person-centred, meaning that your loved one is at the centre of all aspects of their care. They make decisions on how they want their care, and their everyday life.

Types of care offered

Healthcare services

Chiropody
District nursing team
Namaste care
Optician

Meet the team

Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

The dedicated and experienced team at The Terrace will provide your loved one with care that is completely tailored to their individual needs and wishes.

My approach as a manager is to make sure every resident is cared for in the same way that you’d care for a member of your own family. I spend as much time as I can with residents, chatting with them in the lounges and dining areas. I have a policy that I spend some time every morning saying hello and catching up with everyone before I get stuck into work.

Judy WrayHome Manager

Meet the rest of our team

How we are doing

When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.

Carehome.co.uk reviews

CQC Rating: Good

What others have to say

Here are just some of the comments we’ve received from family, friends and residents at The Terrace care home.

They just know him by name and try and help him the best they can, he was difficult and they were very patient with him.

Relative of a resident, April 2023

I'm very happy they look after her well, feed her well, and keep in touch. They care for her and make her feel at home.

Relative of a resident, April 2023

The staff do everything possible to help mum and she is at the last stage of dementia so she is not a very easy person to deal with. They do everything to support her.

Mr B P, Relative of resident, November 2019

My mum is really difficult, they keep us fully informed about her care. I feel that they're very supportive of me.

Mrs J L, Relative of resident, November 2019

I feel that they don't just look after my mum as a resident; it’s like she is a member of their family, there are lots of cuddles and interaction with staff and other residents of the dementia unit, the home is like one big family.

Mrs S.T, relative of a resident, July 2019

Nursing Times Awards 2023 winner - Nursing in Social Care

Women Achieving Greatness in Social Care 2023 finalist

Engage Awards 2023 finalists

Caring UK Awards 2023 finalist - Care Employer of the Year AND Care Home Group

National Care Awards 2023 finalist - Care Home Group

Leaders in Care Awards 2023 finalist - Care Home Provider of the Year

LaingBuisson Award 2023 finalist - Excellence in Large Residential Care

Social Care Top 30 Award 2023 finalist

NACC Awards 2023 finalist - Catering Manager of the Year

Care Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities

Health Investor Awards 2023 winner - Residential Care Provider of the Year

UK Employee Experience Awards 2023 winner - Best Employee Engagement

Public Sector Catering Awards 2023 winner - Care Catering Award

Care Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year

RoSPA Awards 2023 winner - Silver Award

Leaders in Care Awards 2022 finalist - Care Home Provider of the Year

Caring UK Awards 2022 winner - Midlands & Wales Care Home of the Year

LaingBuisson Award 2022 finalist - Large Residential Care

National Care Awards 2022 winner - Care Operations/Area Manager

Dementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader

Social Care Top 30 Award 2022 finalist

Care Home Professional Power List 2022

Nursing Times Workforce Awards 2022 finalist

NACC Awards 2022 winner - Care Establishment of the Year

Care Home Awards 2022 winner - Outstanding Larger Care Provider

Health Investor Award 2022 winner - Residential Care Provider of the Year

UK Employee Experience 2022 Awards - Best Use of Digital Technologies

Public Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year

Caring UK Awards 2021 winner

National Care Awards 2021 winner - Care Home of the Year

LaingBuisson Award 2001 winner - Residential Care Provider of the Year

LaingBuisson Award 2021 winner - Property Developer of the Year

Care Home Awards 2021 winner - Best Larger Care Home Group

National Association of Care Catering Awards 2021 winner - Catering Team of the Year

National Apprenticeship Awards 2021 finalist

Public Sector Catering Awards 2021 winner - Catering Manager of the Year

Social Care Top Leaders Awards 2021 finalist

Care Home Professional Power List 2021

UK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme

Dementia Hero Awards 2021 finalist - Professional Excellence

Health Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year

Care Home Awards 2020 winner - Best Larger Care Home Group

LaingBuisson Awards 2020 finalist

National Association of Care Catering Awards 2020 finalist

Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management

Your next steps

Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.

Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.

Learn more

Follow us on Facebook

Stay up-to-date with what's happening at the home on our Facebook page

Help and advice

Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.

What is palliative care?

Discover more about the compassionate palliative care that we provide and how we sensitively tailor your loved one’s end of life care to their wishes.

How to provide person-centred care for your loved one

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

One step at a time – a video guide to navigating dementia

From the moment you receive a diagnosis to learning to live well with dementia, we’re here to support you every step of the way. That’s why we’ve produced...

Nearby Homes

The Terrace

North Yorkshire DL10 7AX

CQC Rating: Good

FAQs

The Terrace offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon and lounge area.

The CQC overall rating for The Terrace is "Good".

The Terrace offers residential care, dementia care, respite care and end of life care for older people in Richmond, North Yorkshire.

Yes, you can find more Care UK homes in these locations:

Care homes in North Yorkshire

Care homes in Richmond

The Terrace care home

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