Trusted to care in Richmond
At The Terrace we provide a range of quality care services for older people in beautiful surroundings. Our skilled and experienced team offer permanent and short term (respite) residential and dementia care.
The Terrace is a Victorian building and retains its ornate stonework and high ceilings. Each bedroom is different: some are very spacious, some offer fantastic countryside views while others open onto our gardens and have their own patio area.
There are also different communal spaces where residents can socialise with friends and visitors, take part in activities or spend some quiet time reading and relaxing. We even have a bar and our own hair salon. Our gardens are a big feature of our home, with their lawns, terraces, mature trees and greenhouse. Your loved one is very welcome to get involved in gardening.
At The Terrace there's always a choice of activities for residents to enjoy. We organise everything from quizzes and baking to arts and crafts. And if your loved one wishes to, they’re welcome to pop into town to go shopping, we’ll support them to do whatever they wish.
All the care we provide at The Terrace is person-centred, meaning that your loved one is at the centre of all aspects of their care. They make decisions on how they want their care, and their everyday life.Read more
Every day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at The Terrace will provide your loved one with care that is completely tailored to their individual needs and wishes.
My approach as a manager is to make sure every resident is cared for in the same way that you’d care for a member of your own family. I spend as much time as I can with residents, chatting with them in the lounges and dining areas. I have a policy that I spend some time every morning saying hello and catching up with everyone before I get stuck into work.Judy WrayHome Manager
Care Home Awards Winner 2021 - Best Larger Care Home Group
National Association of Care Catering Awards Winner 2021 - Catering Team of the Year
National Apprenticeship Awards Finalist 2021
Social Care Top Leaders awards finalist 2021
National Care Awards Finalists 2021 - Care Home Group and Care Leadership
UK Employee Experience Awards 2021 Bronze Winner - Employee Training and Development, Empowering ProgrammeRead More
Health Investor Awards Finalist 2021 - Residential Care Provider of the Year AND Property Developer of the YearRead More
LaingBuisson Awards Finalist 2020
Best Employer Support for Your Registered Manager 2020 AND Most Effective Approach to Leadership and Management 2020Read More
Not sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.Read more
Dehydration is a common problem in later life, however, all of us need at least 6-8 glasses of water a day to support our bodies to say healthy.
We take the popular myths about care homes and compare them to what life is really like in a Care UK care home.
As the Government’s latest guidance evolves, keep up to date with the latest information in relation to visiting, new admission procedures, vaccination roll-out, and the protocols in place to ensure the safety and wellbeing of residents.Find out more about Care UK’s approach