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Our team at
The Terrace

Trusted to care in Richmond, North Yorkshire

Trusted to care in Richmond, North Yorkshire|With over 40 years’ experience,
Care UK are experts in delivering award winning care|Care UK is the most awarded care home provider for the last five years|Discover why Care UK is trusted to care by over 16,000 families

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Meet our friendly care team

We take a 'whole home' approach to care at The Terrace. Each of us is passionate about helping residents to live a fulfilling life, so you'll find housekeeping colleagues chatting to residents as they put laundry away together, or carers helping our lifestyle team with activities. We love making a difference to older people's lives.

Judy Wray

Home Manager

Judy Wray

With over 36 years of experience in the healthcare sector, including 20 as a Registered Home Manager, I’m proud to lead the team at The Terrace care home.

My background includes 27 years in administration, finance and business support, and I’ve been with Care UK for over 15 years.

I hold a QCF/SVQ Level 4 in Leadership and a Qualsafe Level 3 in Mental Health First Aid. I’m passionate about creating a safe, high-quality care environment, and I strive every day to support both residents and my team. I’m proud of what I’ve achieved, most notably consolidating and enhancing care services, including expanding dementia care and delivering NHS-contracted intermediate care services.

I’m proud of the strong relationships I build with residents, families, staff and the wider community. I start every day greeting residents and staff, and I make time for regular walkabouts to stay present and involved. The heart of my role is ensuring safety, quality care and excellent leadership.

Outside of work, I love spending time with my family, especially my grandson, Chester. I enjoy travelling, making memories and raising funds for charity. In 2023, I completed a 15,000ft skydive, raising over £2,600 for St Teresa’s Hospice. Wing-walking is next!

Caroline Hall
Caroline Hall
Lifestyle Coordinator

I worked in care for many years before taking a break when I had my children, but I knew I wanted to come back to care. Now, I’m also a dementia care coach, moving and positioning trainer and Namaste care trained.

In this role, you need to be friendly, calm and caring. It’s most important that you are always there for residents. Seeing the residents smiling and laughing, whether with colleagues, other residents or relatives, is the brightest part of each day. I love that no two days are the same.

I feel proud when I can help build residents’ confidence up. I encourage them with baking, and seeing their smiles when we win the cake competitions is brilliant.

Outside of work, I enjoy listening to music and spending time with my family, especially my grandchildren.

Caroline Mawhinney
Caroline Mawhinney
Head Chef

I’m proud to say that I’ve worked at The Terrace since 1992. I still look forward to serving the residents each day, having a chat with them, and finding a way to make their lives better through food.

There’s always something to focus on, whether it’s developing new menus or finding a way to give an individual resident a personalised experience. When a lady needed to have a soft diet, it meant she was no longer able to eat her beloved bourbon biscuits. I found a way to develop a soft version for her, so she didn’t miss out. 

It was a huge highlight to make it to the 2018 finals of the Care Home Awards in the nutrition and food category. We always consult with residents about what they’d like more of on the menu. Recently they said more ‘good Yorkshire food’, so that’s what we did.

Our experienced teams

Every day Care UK colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.

Carers

Our hardworking teams always keep individuals and their families at the heart of the care they provide. We work with you to shape the care your loved one receives, the food they’re served, the activities and experiences they want to do – even the ways they prefer to keep in touch with their friends and family. 

Nurses

The nurses at Care UK are highly skilled and receive sector-leading training, which enables them to keep developing expertise in different clinical fields from dementia to palliative care.

Lifestyle

Our dedicated lifestyle teams work hard to organise a range of activities and events at our home. From gardening and baking to quizzes, music sessions and even live entertainment. Above all, we get to know your loved one to make sure our activities are tailored to suit their interests and hobbies.

Home support roles

From catering to maintenance, housekeeping to administration, our home support teams play a crucial part in ensuring individuals enjoy an exceptional and safe service every day.

All our teams get to know each person they care for to ensure they provide a service that’s designed around their unique needs and tastes. 

Infection control

Every colleague receives training in infection prevention and control as part of their induction and updates regularly through online and in-person learning. Our dedicated IPC Champions in each home help embed safe working practices and raise awareness of hygiene standards.