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Trusted to care in Ashford, Surrey
With 40 years’ experience,
Care UK are experts in delivering award winning care
Echelforde is a welcoming, purpose-built care home close to the centre of Ashford, Surrey. We provide high quality care for up to 50 people. We put residents first – always – and treat them like members of our own family.
At Echelforde, we believe in supporting residents to be as independent as possible. Your loved one is welcome to do meaningful tasks around our Surrey care home if it helps to give them a sense of purpose. We plan a range of social distanced activities and outings each week too, from quizzes and games, to music and regular entertainment.
We pride ourselves on the transparency of our care quality and fee information - ensuring you can trust us to care from that very first step.
We are proud to have been internally accredited with the evidence-based, person-centered Care Fit for VIPS.
College Way
Ashford
Surrey
TW15 2XG
We work hard to make Echelforde a true home from home for your loved one. At residents’ request, we’ve added a pub, we run outings to wherever people would like to go. Your loved one is welcome to help with any daily tasks they wish, and take part in as many activities as they like.
At Echelforde, we provide a wide range of care services. We always perform an assessment of every prospective new resident before they join us, so we know we can give them the care they need.
Read moreEvery day our colleagues live our values of passionate, caring and teamwork to empower residents to enjoy fulfilling lives.
The dedicated and experienced team at Echelforde will provide your loved one with care that is completely tailored to their individual needs and wishes.
At our comfortable care home we love seeing our residents enjoying activities, crafts and, when the weather allows, spending time in our sunny gardens. There is nothing better than helping residents live full, happy, lives.
Ellen GoraHome Manager
When you’re choosing care for a loved one, trust is fundamental to your decision. Take a look at some of our reviews from family members and residents.
26 Sep 2024: Stephen S (Friend of Resident)
I left a review here regarding the wonderful help and care given to my friend during the two years...
25 Sep 2024: Leanne H (Granddaughter of Resident)
I cannot thank this home enough for what they have done for my Granddad. He has never been happier...
Read all 25 reviews on carehome.co.uk | Write a review
© 2025 carehome.co.uk
Here are just some of the comments we’ve received from family, friends and residents at Echelforde care home.
They give excellent care that is tailored to each individual resident. They give excellent care and it is a lovely home. The carers are marvellous and listen to the residents. The activity team is brilliant.
Relative of a resident, August 2023Every member of staff shows empathy and kindness. They are an amazing team and they work well together… they treat my loved one with respect and they treat my family with respect. They take the time to get to know my loved one and they are genuinely fond of her... always on hand if she needs help with anything. The manager emails me regularly and calls if there is anything I need to know about, and we have regular face to face meetings.
Relative of a resident, March 2024The activities manager works very hard to cater to everybody's tastes, and she does so much to get people involved. They make a day of it every day, so much going on to keep the residents engaged... baking, flower arranging, quiz night, and they take residents out for a day if someone wants to go shopping or to the racecourse.
Relative of a resident, March 2024The staff are incredibly professional and caring, they really can't do enough for my loved one, they go above and beyond on a daily basis. They know all the residents and treat them all equally with such kindness… I know my loved one is safe and well cared for.
Relative of a resident, March 2024They always take good care of mum and all the staff are very good.
Relative of a resident, August 2023They give excellent care that is tailored to each individual resident. They give excellent care and it is a lovely home. The carers are marvellous and listen to the residents. The activity team is brilliant.
Relative of a resident, August 2023Every member of staff shows empathy and kindness. They are an amazing team and they work well together… they treat my loved one with respect and they treat my family with respect. They take the time to get to know my loved one and they are genuinely fond of her... always on hand if she needs help with anything. The manager emails me regularly and calls if there is anything I need to know about, and we have regular face to face meetings.
Relative of a resident, March 2024The activities manager works very hard to cater to everybody's tastes, and she does so much to get people involved. They make a day of it every day, so much going on to keep the residents engaged... baking, flower arranging, quiz night, and they take residents out for a day if someone wants to go shopping or to the racecourse.
Relative of a resident, March 2024The staff are incredibly professional and caring, they really can't do enough for my loved one, they go above and beyond on a daily basis. They know all the residents and treat them all equally with such kindness… I know my loved one is safe and well cared for.
Relative of a resident, March 2024They always take good care of mum and all the staff are very good.
Relative of a resident, August 2023They give excellent care that is tailored to each individual resident. They give excellent care and it is a lovely home. The carers are marvellous and listen to the residents. The activity team is brilliant.
Relative of a resident, August 2023Skills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreSurrey Care Awards 2024 finalist - Team of the Year
Surrey Care Awards Winner 2022 - Family Engagement Champion
Read MoreCaring UK Awards Finalist 2022 - Community Involvement Award
Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'
Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)
Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award
Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award
Read MorePublic Sector Catering Awards 2025 winner - Care Catering Award
Read MoreCare Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year
Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'
Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett
Read MorePublic Sector Catering awards 2025 finalist - Health and Nutrition Award
Read MoreLeading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland
Read MoreHealth Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)
Read MoreCarehome.co.uk Top 20 Large Care Home Groups in the UK 2025
Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole
Read MoreCaring UK Awards 2024 finalist - Employer of the Year
Caring UK Awards 2024 finalist - Care Group of the Year
Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year
Love Laundry Awards 2024 finalist - Care Home Group
National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler
LaingBussion Awards 2024 finalist - Care Home Group of the Year
Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year
The National Care Awards 2024 winner - Care Home Group (Large)
National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award
Read MoreInhouse Recruitment Awards 2024 finalist - Candidate Experience
Read MoreInhouse Recruitment Awards 2024 finalist - Best Place to Work
Read MoreInhouse Recruitment Awards 2024 winner - Use of Technology
Read MoreUK Employee Experience Awards 2024 winner - Best Employee Experience Journey
Read MoreUK Employee Experience Awards 2024 winner - Best Company to Work For (large company)
Read MoreCare Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities
Read MoreWilliam Rathbone Awards 2024 winner - Executive Nurse Leadership
Stars of Social Care Awards 2024 winner - Recruitment and Retention Award
Read MoreDementia Care Awards 2024 finalist - The Dementia Friendly Business Award
Read MoreCraft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award
Public Sector Catering Awards 2024 winner - Care Catering Award
Read MoreCare Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024
Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Read MoreHealth Investor Awards 2024 finalist - Care provider of the year
Read MoreCaring UK Awards 2023 winner - Care Group of the Year
Read MoreNursing Times Awards 2023 winner - Nursing in Social Care
Read MoreWomen Achieving Greatness in Social Care 2023 finalist
Read MoreEngage Awards 2023 finalists
Read MoreNational Care Awards 2023 finalist - Care Home Group
Read MoreLeaders in Care Awards 2023 finalist - Care Home Provider of the Year
Read MoreLaingBuisson Award 2023 finalist - Excellence in Large Residential Care
Read MoreSocial Care Top 30 Award 2023 finalist
NACC Awards 2023 finalist - Catering Manager of the Year
Read MoreCare Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities
Read MoreHealth Investor Awards 2023 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience Awards 2023 winner - Best Employee Engagement
Read MorePublic Sector Catering Awards 2023 winner - Care Catering Award
Read MoreCare Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year
Read MoreRoSPA Awards 2023 winner - Silver Award
Read MoreLeaders in Care Awards 2022 finalist - Care Home Provider of the Year
Read MoreCaring UK Awards 2022 winner - Midlands & Wales Care Home of the Year
Read MoreLaingBuisson Award 2022 finalist - Large Residential Care
Read MoreNational Care Awards 2022 winner - Care Operations/Area Manager
Read MoreDementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader
Read MoreSocial Care Top 30 Award 2022 finalist
Care Home Professional Power List 2022
Read MoreNursing Times Workforce Awards 2022 finalist
Read MoreNACC Awards 2022 winner - Care Establishment of the Year
Read MoreCare Home Awards 2022 winner - Outstanding Larger Care Provider
Read MoreHealth Investor Award 2022 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience 2022 Awards - Best Use of Digital Technologies
Read MorePublic Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year
Read MoreCaring UK Awards 2021 winner
National Care Awards 2021 winner - Care Home of the Year
LaingBuisson Award 2001 winner - Residential Care Provider of the Year
Read MoreLaingBuisson Award 2021 winner - Property Developer of the Year
Read MoreCare Home Awards 2021 winner - Best Larger Care Home Group
National Association of Care Catering Awards 2021 winner - Catering Team of the Year
National Apprenticeship Awards 2021 finalist
Public Sector Catering Awards 2021 winner - Catering Manager of the Year
Read MoreSocial Care Top Leaders Awards 2021 finalist
Care Home Professional Power List 2021
Read MoreUK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme
Read MoreDementia Hero Awards 2021 finalist - Professional Excellence
Read MoreHealth Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year
Read MoreCare Home Awards 2020 winner - Best Larger Care Home Group
Read MoreLaingBuisson Awards 2020 finalist
National Association of Care Catering Awards 2020 finalist
Read MoreSkills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreSurrey Care Awards 2024 finalist - Team of the Year
Surrey Care Awards Winner 2022 - Family Engagement Champion
Read MoreCaring UK Awards Finalist 2022 - Community Involvement Award
Care Home Awards 2025 High Commendation - Best Care Home Marketing, Advertising or PR Activities - 'The Big Dementia Conversation'
Stars of Social Care Awards 2025 finalist - Great Marketeer Award (The Big Dementia Conversation)
Palliative and End of Life Care Awards 2025 finalist - Workforce Development Award
Dementia Care Awards 2025 finalist - The Dementia Care Employer (Residential) Award
Read MorePublic Sector Catering Awards 2025 winner - Care Catering Award
Read MoreCare Home Catering Awards 2025 finalist - Group Care Home Caterer of the Year
Care Home Awards 2025 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Care Home Awards 2025 finalist - Best Sustainability Initiative - 'Wildlife Gardens Project'
Public Sector Catering awards 2025 finalist - Catering Manager of the Year Award - Andrew Mussett
Read MorePublic Sector Catering awards 2025 finalist - Health and Nutrition Award
Read MoreLeading Women in Care Awards 2025 finalist - Leader of the Future, Amanda Holland
Read MoreHealth Investor Awards 2025 finalist - Residential Elderly Care Provider of the Year - Large Group (30+)
Read MoreCarehome.co.uk Top 20 Large Care Home Groups in the UK 2025
Women Achieving Greatness in Social Care Awards 2024 finalist - HR & Recruiter award, Victoria Cole
Read MoreCaring UK Awards 2024 finalist - Employer of the Year
Caring UK Awards 2024 finalist - Care Group of the Year
Greater Essex Careers Hub 2024 winner - Employer Encounter of the Year
Love Laundry Awards 2024 finalist - Care Home Group
National Dementia Care Awards 2024 finalist - Inspirational Leader in Dementia Care, Alison Butler
LaingBussion Awards 2024 finalist - Care Home Group of the Year
Leaders in Care Awards 2024 finalist - Andrew Knight, Executive of the Year
The National Care Awards 2024 winner - Care Home Group (Large)
National Association of Care Catering Awards 2024 finalist - Catering Team of the year Award
Read MoreInhouse Recruitment Awards 2024 finalist - Candidate Experience
Read MoreInhouse Recruitment Awards 2024 finalist - Best Place to Work
Read MoreInhouse Recruitment Awards 2024 winner - Use of Technology
Read MoreUK Employee Experience Awards 2024 winner - Best Employee Experience Journey
Read MoreUK Employee Experience Awards 2024 winner - Best Company to Work For (large company)
Read MoreCare Home Awards 2024 high commendation - Best Care Home Marketing, Advertising or PR Activities
Read MoreWilliam Rathbone Awards 2024 winner - Executive Nurse Leadership
Stars of Social Care Awards 2024 winner - Recruitment and Retention Award
Read MoreDementia Care Awards 2024 finalist - The Dementia Friendly Business Award
Read MoreCraft Guild of Chefs Awards 2024 finalist - Public Sector Chef Award
Public Sector Catering Awards 2024 winner - Care Catering Award
Read MoreCare Home Catering Awards 2024 finalist - Group Care Home Caterer of the Year
Carehome.co.uk Top 20 Large Care Home Groups in the UK 2024
Care Home Awards 2024 finalist - Outstanding Larger Group Care Provider (over 75 homes)
Read MoreHealth Investor Awards 2024 finalist - Care provider of the year
Read MoreCaring UK Awards 2023 winner - Care Group of the Year
Read MoreNursing Times Awards 2023 winner - Nursing in Social Care
Read MoreWomen Achieving Greatness in Social Care 2023 finalist
Read MoreEngage Awards 2023 finalists
Read MoreNational Care Awards 2023 finalist - Care Home Group
Read MoreLeaders in Care Awards 2023 finalist - Care Home Provider of the Year
Read MoreLaingBuisson Award 2023 finalist - Excellence in Large Residential Care
Read MoreSocial Care Top 30 Award 2023 finalist
NACC Awards 2023 finalist - Catering Manager of the Year
Read MoreCare Home Awards 2023 winner - Best Care Home Marketing, Advertising or PR Activities
Read MoreHealth Investor Awards 2023 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience Awards 2023 winner - Best Employee Engagement
Read MorePublic Sector Catering Awards 2023 winner - Care Catering Award
Read MoreCare Home Catering Awards 2023 finalist - Group Care Home Caterer of the Year
Read MoreRoSPA Awards 2023 winner - Silver Award
Read MoreLeaders in Care Awards 2022 finalist - Care Home Provider of the Year
Read MoreCaring UK Awards 2022 winner - Midlands & Wales Care Home of the Year
Read MoreLaingBuisson Award 2022 finalist - Large Residential Care
Read MoreNational Care Awards 2022 winner - Care Operations/Area Manager
Read MoreDementia Care Awards 2022 winner - Best Dementia Care Inspiring Leader
Read MoreSocial Care Top 30 Award 2022 finalist
Care Home Professional Power List 2022
Read MoreNursing Times Workforce Awards 2022 finalist
Read MoreNACC Awards 2022 winner - Care Establishment of the Year
Read MoreCare Home Awards 2022 winner - Outstanding Larger Care Provider
Read MoreHealth Investor Award 2022 winner - Residential Care Provider of the Year
Read MoreUK Employee Experience 2022 Awards - Best Use of Digital Technologies
Read MorePublic Sector Catering Awards 2022 finalists - Care Catering AND Chef of the Year
Read MoreCaring UK Awards 2021 winner
National Care Awards 2021 winner - Care Home of the Year
LaingBuisson Award 2001 winner - Residential Care Provider of the Year
Read MoreLaingBuisson Award 2021 winner - Property Developer of the Year
Read MoreCare Home Awards 2021 winner - Best Larger Care Home Group
National Association of Care Catering Awards 2021 winner - Catering Team of the Year
National Apprenticeship Awards 2021 finalist
Public Sector Catering Awards 2021 winner - Catering Manager of the Year
Read MoreSocial Care Top Leaders Awards 2021 finalist
Care Home Professional Power List 2021
Read MoreUK Employee Experience 2021 Awards Bronze Winner - Employee Training and Development, Empowering Programme
Read MoreDementia Hero Awards 2021 finalist - Professional Excellence
Read MoreHealth Investor Awards 2021 finalist - Residential Care Provider of the Year AND Property Developer of the Year
Read MoreCare Home Awards 2020 winner - Best Larger Care Home Group
Read MoreLaingBuisson Awards 2020 finalist
National Association of Care Catering Awards 2020 finalist
Read MoreSkills for Care Accolades 2020 winner - Best Employer Support for Your Registered Manager AND Most Effective Approach to Leadership and Management
Read MoreNot sure where to start, or how to choose?
Our customer care team can guide you through the process step-by-step, whether it’s understanding care types, finding the right care home or understanding more about funding care.
Want to learn more about this home or arrange a visit?
Speak to our friendly care support team who can answer any questions you may have about the care available at our home and can help book a showround of the home at a time convenient to you.
Our help and advice guides have been produced by our experts and include real life experiences of older people and their families.
Read moreResidents living in Care UK homes are offered a range of day trips and organised activities in their surrounding areas. These outings are a great chance for residents to get out and about and enjoy activities, exercise and a change of scenery.
Echelforde offers expert care and daily activities in bright, safe and clean surroundings, and our onsite facilities include: garden, activities room, hair and beauty salon, cinema room, pub/ bar, shop, music room, reminiscence room and church services.
The CQC overall rating for Echelforde is "Good".
Echelforde offers dementia care, respite care, end of life care and day club for older people in Ashford, Surrey.