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How to provide person-centred care for your loved one

Advice for carers

Providing person-centred care for a loved one is all about putting their choices at the heart of their care.

If you’re a family carer, you’ll know your loved one best – from their likes and dislikes to their hobbies, history and values. Even so, when you’re caring for them day in and day out, it’s possible to get caught up in what needs ‘doing for’ your loved one rather than ‘supporting with’ their care and lifestyle choices.

It’s important not to lose sight of what makes your loved one unique and to listen to their choices and preferences. Person-centred care does just that.

Benefits of person-centred care

Delivering person-centred care involves treating people with dignity and respect, as well as listening to their experiences and understanding their goals for the future. At Care UK, we find that this makes individuals happier and more comfortable. Person-centred care supports them to find a sense of purpose and live a more fulfilling life. 

Providing person-centred care for those living with dementia can help you better meet your loved one’s needs, keeping them calm and content.

Examples of person-centred care

At Care UK, our highly trained teams are experts in delivering person-centred care. Here are some of the ways that we make care person-centred at our homes:

  • Listening to residents’ wishes and goals through our wishing trees and working to make these come true.
  • Recording residents' life stories in life story books and adapting activities to their preferred pastimes and hobbies.
  • Offering choices at mealtimes, including providing example plates for residents living with dementia so they can make informed choices.
  • Using positive risk-taking to support residents to live as independently as possible. 
  • Providing spaces where residents can socialise or relax on their own depending on their preferences.
  • Encouraging residents to help in day-to-day tasks that give them purpose, such as tending to the garden, or delivering newspapers.
  • Discover six of our top tips for caring for a loved one at home.

Learn more about our person-centred care

Caring for an older loved one can be very rewarding, but the time may come when their needs become too much for you to manage alone. We know that taking the first step on the journey into care can be daunting, but our teams are always happy to talk to family carers and offer help and advice.

Many of our care homes offer community events, dementia cafés or other expert-led sessions that are free to attend and open to the public. Why not find your local care home to see what events are on and what support is available in your area?

Why choose Care UK?

Our highly trained teams are experts in delivering person-centred residential, nursing, dementia and short-term care. We support residents to be who they've always been, or who they want to be, on their care journey. 

Taking the first step can be daunting, but we’re here to support you with information, advice and resources to help at every stage of your decision. Learn more about starting your journey into care.


At Care UK, we provide person-centred care by spending time getting to know residents as individuals. We create life story books so care and lifestyle teams can connect with residents on a personal level, and our wishing trees help teams support residents to continue achieving their goals.

Families play a big role in the person-centred care we provide for residents. Our teams work together with families to get to know residents better and ensure we’re providing care that suits their needs and wishes. Residents’ relatives are always welcome and are part of the care home family. Many of our homes provide support groups and events catered to family members too.

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