Our team at
Bickerton House

I have worked in a hospital on acute medical wards. I’ve also managed care services, including supported living services, but I was keen to work in a care home again. I started my career working in older people’s care and I felt the time was right to return. I was also keen to work for Care UK as it has a great reputation.

I love the ‘whole home approach’ that we have at Bickerton House. Everyone works hard to ensure that residents have everything they need. We always go the extra mile for the wonderful people we care for.

The best time of the day is whenever I get the chance to chat to the residents. That might be having a cup of tea with them in the café, or sitting with them at lunchtime and finding out what they’ve been doing. If everyone’s happy and enjoying themselves, we know we’re doing things right. 

I loved the Care UK ethos of ‘fulfilling lives’ as I think older people are such a treasured part of the community, so I was keen to join the organisation. As a CRM I can use my care and people skills to make a difference to families looking for quality care. It’s a great feeling working in a market leading company as there are plenty of opportunities to stretch yourself and learn new skills and processes.

I enjoy interacting with residents and seeing them enjoying the activities, making new friends and forming new memories. This is a great role for working with colleagues across different teams in the home, and for meeting new people. I’m looking forward to helping residents to feel at home, to building strong community links, and to supporting relatives. 

I liked the way that Care UK puts a strong importance of residents’ lifestyles, and supporting them to enjoy a fulfilling life. I’ve worked in care homes before, both as a Carer and as a Lifestyle Coordinator, so I’m experienced in working with residents who are living with dementia or who have nursing needs.

The best part of any day at Bickerton House is seeing residents smiling and laughing and generally feeling good about themselves. Supporting them to feel at home, build new friendships and discover new interests is a huge privilege. 

In this role you have to be prepared to do anything. On Winnie the Pooh Day, I dressed up as the famous bear for games and room visits and had the best time. 

There’s so much to do, and to look forward to in this role, including helping to make residents’ wishes come true, developing our community connections, introducing even more music to the home, and implementing more Namaste care sessions. It’s all go!

To do well in this role, I believe you need to have a caring nature, enjoy crafts, and have lots of ideas for planning events. My favourite part of my job is interacting with the residents. I especially enjoyed planning our activities at Christmas which included festive arts and crafts and a sing along at our New Year’s Eve party.

Outside of work I enjoy arts and crafts, cake making, gardening, and spending time with my family.

I quickly proved myself to be creative and innovative, which are ideal qualities for this role, so I soon moved to the team on a permanent basis.

I love our group activities where lots of the residents take part. It’s wonderful to see their smiles and see them trying new things or rediscovering past hobbies. I always aim to make each person feel special and have a great experience, whether it’s organising something special for a person’s birthday or even organising a Christmas ‘Zoom’ party during the pandemic.

I’ve trained as a Namaste Care Practitioner with Care UK so I can deliver meaningful sensory experiences to residents living with advanced dementia. In this role, like any care role, it’s all about focusing on what’s possible, and thinking ‘outside the box’, rather than focusing on obstacles or barriers.

Outside of work, I enjoy going away for the weekend with my husband, two boys and dog in our caravan. I’m looking forward to doing that again when normality resumes!

Before I joined the Bickerton House team I was Head Chef at the Royal Military Academy in Sandhurst.

I enjoy being organised and it’s vital if you’re wanting to run a happy and successful kitchen in a big care home. The morning team meetings enable us to get each day off to a great start, so each member of the team knows what’s expected of them, and how to plan their day. Of course, the military is all about organisation, and, previously, I’ve helped to organise the Royal Windsor Tattoo. I also had the privilege to cook for Queen Elizabeth. 

I’m enjoying getting to know my team at Bickerton Court and learning all I can about each resident and their individual tastes and dietary needs. I’m delighted to be bringing my passion for food and expertise in cooking to benefit the residents of our Bracknell care home. 

I was keen to move my career to Care UK because it’s a good company, known for taking care of residents and colleagues.

It’s very exciting to be part of a new team, getting to know the residents and the systems used by Care UK. There’s a lot to do. I’ve run my own business tutoring people in Spanish, so I like a challenge!

It’s important to be customer focused, organised, patient and methodical in this role. I get a buzz out of organising and completing tasks, and supporting residents and my colleagues in any way I can. I look forward to seeing you at Bickerton House!

It was time for a change and a new challenge. There’s been a lot to get to grips with – tackling computer systems – but I’ve got there in the end!

I enjoy being busy, and there’s always plenty going on at Bickerton House. I enjoy chatting to residents and the families and getting to know their preferences and what’s important to them, and I’m looking forward to getting to know new residents as they join us.

This is residents’ home, so we strive to ensure everything is as they would want it. Being friendly, patient and polite is all-important in helping people to settle and forming a bond with them. Having a good eye for detail is key too, because it’s the details that matter.

When I’m not at work, I enjoy walking my dogs, and I like to read and cook, particularly trying out new recipes.

Bickerton House is local to my home, and the company has a good reputation.

I love that I get to work on a variety of jobs. The role changes every day, so you need to be able to think on your feet and keep your skills up to date.

I’m passionate about making a better home for the residents at Bickerton House. Meeting new residents and colleagues is my favourite part of working here.

Outside of work, I enjoy rebuilding motorhomes and caravans and I also love music.